Director, Customer Engagement Jobs in Washington, DC

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...

Accelerate customer satisfaction and service quality as the Director of Customer Service, leading operations, leveraging AI tools, and building high-performing teams in a dynamic, regulated compoundin...

Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Champion strategic growth by leading high-impact sales of AI-powered identity solutions. Drive enterprise sales in workforce management, enhance product adoption, and influence the market through cons...

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Champion secure, effortless customer service by driving identity and verification strategies that enhance operational efficiency. Collaborate across teams to integrate AI and define metrics ensuring o...

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

Shape our North American field marketing strategy, driving pipeline growth through innovative programs across diverse segments. Lead and develop a high-performing team while ensuring field initiatives...

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

Join a dynamic team as you shape and scale corporate storytelling, define strategic communications frameworks, and enhance the brand’s visibility across multiple channels in a fast-paced, innovative e...

Take ownership of Seekr's digital presence—drive web, SEO, and AEO strategy, enhance brand visibility, and optimize buyer engagement through innovative AI practices. Collaborate across functions to el...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Manage and optimize comprehensive marketing analytics frameworks connecting healthcare marketing activities to business outcomes. Lead KPI standardization, reporting, and strategic data initiatives to...