Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$201K - $327K *

Join a visionary team driving global sales enablement strategies, enhancing the effectiveness of a diverse workforce while leveraging cutting-edge technology. Shape impactful programs and elevate perf...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$201K - $327K *

Drive global enablement programs that empower sales and customer success teams. Lead a diverse group of 50+ professionals while leveraging advanced technologies to enhance performance across the custo...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$130K - $174K *

Lead the charge in strategic sourcing initiatives, driving cross-functional alignment and vendor optimization. Collaborate with executives to secure favorable contract terms while mitigating risk and...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Drive customer engagement and retention strategies to enhance long-term relationships, improve satisfaction, and optimize lifecycle experiences across onboarding, renewals, and loyalty initiatives in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Unlock potential by driving strategic growth and AI transformation with key accounts. Engage CXOs, shape discussions, and deliver innovative solutions that optimize business outcomes while fostering s...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...

Markham, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $180K *

Drive growth by acquiring new clients and scaling B2B sales initiatives in technology services. Collaborate with marketing and delivery teams to optimize strategies and exceed revenue targets while ma...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $150K *

Join our team to lead a comprehensive supply chain organization, enhancing processes from sourcing to delivery. Drive strategic initiatives and cultivate partnerships, ensuring efficiency and effectiv...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$109K - $140K *

Develop actionable insights to enhance channel performance and partner engagement. Lead strategic initiatives that improve operational efficiency and customer experience while collaborating across tea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$109K - $140K *

Shape the future of partner performance by driving actionable insights, ensuring SLA compliance, and leading cross-functional initiatives to enhance customer experience and operational efficiency acro...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Pioneer growth by leading a high-performing marketing team, driving innovative referral strategies, and collaborating with sales to enhance customer acquisition for Commercial and Consumer sectors, al...

Toronto, ONIn-Person

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $180K *

Innovate and grow your career by leading product vision from concept to launch. Drive development of market-leading bikes while collaborating across teams to ensure exceptional rider experiences and e...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $145K *

Develop strategic B2B sales initiatives, manage OEM relationships, and drive revenue growth in unmanned systems, leveraging technical expertise and strong partnerships to secure Silvus technology in c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $200K *

Partner with us to drive strategic alliances and elevate revenue growth through innovative go-to-market initiatives. This role demands exceptional partnership management, executive presence, and a pas...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Join a team that's redefining organizational success by leveraging human capital strategies, driving culture, and enhancing talent outcomes through collaboration with leaders and data-informed insight...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$137K - $167K *

Join a team that's driving growth and innovation, fostering strong relationships with existing customers through strategic account management and upselling of Workday solutions while ensuring satisfac...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Champion the growth of existing customer relationships by driving strategic upselling initiatives. Leverage your expertise in consultative sales to deliver tailored solutions while collaborating close...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Join a dynamic sales team focused on fostering client relationships and driving revenue growth through consultative selling of innovative solutions. Help shape client experiences and achieve long-term...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Contribute to driving strategic add-on sales by fostering relationships with existing customers, leveraging your consultative selling skills and industry expertise to enhance customer satisfaction and...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Join a team that's focused on nurturing long-term customer relationships and driving growth through strategic upselling and consultative selling. Leverage your expertise in SaaS to make impactful conn...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Transform your career by managing the full sales cycle, building relationships, and driving growth for mid-market and enterprise clients. Collaborate with cross-functional teams to enhance customer co...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Transform your sales career by managing the full sales cycle, generating leads, and collaborating with teams to drive success. Join an ambitious, entrepreneurial environment focused on innovation and...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $225K *

Transform consultant relationships by executing strategic plans, engaging research teams, and establishing partnerships to drive institutional success and enhance brand awareness for a leading investm...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $225K *

Join a team that empowers strategic partnerships with investment consultants to enhance brand awareness, drive institutional success, and foster collaborative relationships within the investment manag...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $175K *

Unlock the potential of data by leading transformative analytics initiatives that drive strategic decisions and enhance client performance, all while collaborating with cross-functional teams to innov...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.