Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $190K *

Engage and execute the enterprise narrative, ensuring consistent messaging and cross-functional collaboration while driving executive positioning and market insights into actionable strategies for the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$190K - $240K *

Empower the GTM Engineering function by owning the architecture, tools, and automation. Collaborate with sales leadership to enhance efficiency and drive revenue across a dynamic team in a fast-paced...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$217K - $245K *

Transform the digital landscape by leading innovative product strategies that drive enterprise growth and operational efficiency through advanced technologies, AI, and a disciplined approach to produc...

2 days ago

  •   11 - 15 years exp.  •   Food & Beverages

$145K - $158K *

Transform vendor partnerships by leading a global technical support team, driving accountability for performance and escalations, while fostering disciplined vendor relationships to enhance service de...

Mississauga, ONIn-Person

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $100K *

Transform dining services by leading teams, enhancing customer experiences, and driving financial performance while ensuring compliance and operational excellence in a dynamic food service environment...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $94K *

Drive customer satisfaction by leading a team of Customer Experience Representatives, ensuring effective communication and compliance with processes. Oversee production scheduling, manage inventory, a...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$155K - $258K *

Pioneer innovative AI-enabled products to enhance Finance operations and decision-making. Collaborate across teams to develop strategies and execute roadmaps, ensuring scalable solutions drive measura...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Elevate your career by leading AI product strategy and cross-functional delivery. Drive finance transformation through innovative solutions, aligning technical teams and business needs to achieve meas...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $258K *

Shape the future of AI-enabled Finance products by leading cross-functional teams, defining strategies, and delivering scalable solutions to enhance decision-making and operational efficiency across t...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $258K *

Drive AI product strategy and delivery, collaborating across Finance and tech teams to translate business needs into innovative solutions that enhance decision-making and operational efficiency...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Drive product strategy and collaborate across departments to build AI solutions that enhance Finance operations, ensuring successful delivery and measurable impact in a dynamic, global environment...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Pioneer the future of Finance by leading AI-driven product strategies, collaborating across teams, and transforming complex needs into innovative solutions that drive business impact and operational e...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Deliver AI-driven product strategies to enhance Finance operations. Lead cross-functional teams in developing scalable solutions that meet enterprise needs while fostering partnerships to drive produc...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Lead cross-functional teams to define and deliver AI-enabled products. Collaborate with stakeholders to ensure strategy aligns with business needs, driving measurable impacts in Finance operations and...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $170K *

Transform client experiences by leading innovative event design and integration of AI-driven tools to create immersive environments that resonate with brand narratives, guiding projects from initial c...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$195K - $230K *

Transform the security landscape in operational technology by leading a high-performing team that ensures the integrity and resilience of our manufacturing systems through strategic initiatives and ef...

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$190K - $266K *

Join us to lead a global workforce management strategy, enhancing operational efficiency and service delivery across diverse regions through innovative data-driven solutions and strong leadership...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$190K - $266K *

Lead a global workforce management strategy to enhance operational resilience and service excellence. Collaborate across multiple regions, shaping capabilities and processes to drive productivity and...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$190K - $266K *

Join a team that's redefining workforce strategy for a global operations network. Lead cross-functional collaboration to enhance productivity and resilience while shaping a high-performing, geographic...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead a high-performing team of Customer Success Managers, driving exceptional client experiences, maximizing value, and fostering long-term partnerships within the healthcare sector while navigating c...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive growth by leading a high-performing inside sales team. You'll strategize and support revenue growth, enhance customer experiences, and collaborate cross-functionally to optimize sales processes...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$275K - $375K *

Reimagine sales development as a strategic force that propels growth through effective account engagement, pipeline creation, and AI integration. Lead a global team to enhance performance and align ef...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$275K - $375K *

Drive innovation in the SDR organization by transforming traditional functions into strategic growth engines that enhance pipeline creation and engagement while collaborating across Sales, Marketing...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $300K *

Lead the charge in developing a high-performing product management team, shape strategic product initiatives, and enhance AI fluency to drive outcomes and improve workflows in a fast-paced, evolving B...

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Lead a high-performing account management team in healthcare supply chain, driving customer success, retention, and revenue growth through strategic initiatives and operational excellence...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.