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Account Executive
by Aaron PalaciosReposted 2 weeks agoThe Account Executive position will make sales contacts, research customer needs; provide solutions and services in an effective manner. The ideal candidate will be able to forecast sales activity and revenue achievement, while maintaining customer relationships.Requirements: Degree preferred; 2+ years sales/consulting experience; MS Office skills.Promoted Listing
Director, Customer Success
$120K — $150K *US-AnywhereRemote in United States4 days agoChampion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for measurable business outcomes and growth.Requirements: Bachelor's degree; 10+ years in Customer Success/Account Management; exec-level CX skills.Director of Customer Success (Enterprise)
2 weeks agoJoin a team that's focused on driving client success and retention in a rapidly scaling enterprise environment. You'll enhance client relationships, champion integration strategies, and collaborate across functions to fuel growth and satisfaction.Requirements: 8+ years in B2B SaaS Customer Success; strong analytical skills.
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Customer Success Director
2 weeks agoEmpower growth by leading a Customer Success team to enhance client satisfaction, retention, and revenue. Drive strategic initiatives, manage key relationships, and foster a culture of continuous improvement within the organization.Requirements: Bachelor's degree; 5+ years in customer success; leadership experience required.Director, Customer Success
3 weeks agoShape the future of customer success by leading a dynamic team dedicated to enhancing client satisfaction and driving innovation in legal technology. Collaborate with cross-functional teams and improve processes to ensure exceptional service delivery.Requirements: Bachelor's; 7+ years in customer success; CRM tools; strategic thinking.Director, Customer Success
3 weeks agoJoin a team that's driving innovation in legal tech by enhancing customer success strategies, leading a high-performing team, and fostering strong relationships to elevate client satisfaction and retention.Requirements: Bachelor's degree, 7+ years in customer success leadership, CRM proficiency.Director, Customer Success
3 weeks agoShape the future of customer success by leading a high-performing team, enhancing satisfaction, and aligning initiatives with business goals. Leverage cutting-edge tools and collaborate with industry experts to drive meaningful results.Requirements: Bachelor's degree, 7+ years in leadership, CRM proficiency, strong strategy.Director, Customer Success
3 weeks agoLead customer success strategies to enhance satisfaction, retention, and team performance. Collaborate cross-functionally to drive innovation and foster relationships, ensuring alignment with business goals and metrics for success.Requirements: Bachelor's degree; 7+ years in customer success; CRM tools proficiency.Members who searched for Director, Customer Success, also searched for:
Director, Customer Success
3 weeks agoShape the future of customer success by leading innovative strategies that enhance client satisfaction, build strong relationships, and drive team performance for optimum results in the dynamic legal technology space.Requirements: Bachelor's degree, 7+ years in leadership, CRM proficiency, strong communication.Director, Customer Success
3 weeks agoElevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationships in the legal technology industry.Requirements: Bachelor's in Business; 7 years in leadership; CRM proficiency; strategic thinking.Customer Success Director
$130K — $160K *US-AnywhereRemote in United States2 weeks agoReimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driven insights and relationship management.Requirements: 7+ years in healthcare tech; strong account management; EHR experience.Director of Customer Success
2 weeks agoLead a high-performing Customer Success team, ensuring strategic alignment and satisfaction for key clients. Drive operational excellence and collaborate cross-functionally to maximize customer value, retention, and account growth.Requirements: 10+ years in Customer Success/Account Management, 6+ years in leadership.Director of Customer Success
2 weeks agoEngage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that enhance customer value and satisfaction.Requirements: 10+ years in Customer Success; 6+ years in leadership; strong communication skills.Senior Manager, Customer Success
$180K — $225K *US-AnywhereRemote in United States1 week agoTransform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and operational excellence across the customer lifecycle.Requirements: Bachelor's degree, 7+ years in Customer Success, CSM leadership, technical proficiency.Director of Customer Success
$100K — $130K *US-AnywhereRemote in United States1 week agoShape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to enhance customer engagement that impacts revenue.Requirements: 5+ years in Customer Success B2B SaaS; 2+ years managing team, GRR/NLR knowledge.Director of Partner Success
$120K — $150K *US-AnywhereRemote in United States3 weeks agoElevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service.Requirements: Bachelor's degree required; 5+ years in partner success; AI skills essential.Senior Manager of Customer Success (Enterprise)
$160K — $175K *US-AnywhereRemote in United States3 days agoLead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-performing team for optimal business growth.Requirements: 7+ years in customer success, 3+ years of leadership, SaaS experience needed.Sr Director, Customer Success
3 weeks agoMake your mark by leading customer success initiatives for strategic accounts, enhancing retention and growth while managing a team. Collaborate across teams to ensure superior customer health and satisfaction in a dynamic B2B services environment.Requirements: 8-12 years customer success experience; Salesforce proficiency; leadership skills.Sr Director, Customer Success
3 weeks agoShape the future of customer success by leading strategic national accounts, enhancing customer health, and driving account retention while mentoring a high-performing team to deliver exceptional service and growth.Requirements: 8-12 years in customer success/account management; Salesforce proficiency.Sr Director, Customer Success
3 weeks agoElevate customer success by leading strategic accounts and developing a high-performing team. Drive retention, expand services, and strengthen relationships across key national clients while enhancing overall account health and satisfaction.Requirements: 8-12 years in customer success, team management, Salesforce proficiency.Head of Customer Success
2 weeks agoLead the charge in transforming customer operations into a world-class engine. You'll oversee onboarding, support, and success efforts, ensuring clarity and speed while scaling operational excellence across teams and regions.Requirements: 10+ yrs in ops/CS leadership; experience at Series A-C B2B SaaS/fintech.Customer Success Director
2 weeks agoTransform client relationships by serving as a strategic advisor for complex accounts. Maximize value through expert guidance on PBM contracting, pricing, and vendor negotiations while ensuring client retention and satisfaction.Requirements: 8+ years PBM experience, advisory skills, manage complex accounts, consultative approach.Customer Success Director
$120K — $150K *US-AnywhereRemote in Wilmington, DE2 weeks agoGrow your career with a strategic advisor role overseeing key accounts. Leverage PBM expertise to guide complex clients, ensuring optimal outcomes and value across pharmacy programs while fostering trusted relationships with stakeholders.Requirements: 8+ years PBM experience; client advisory roles; strong relationship skills.Director, Customer Success
2 weeks agoJoin a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering value through comprehensive success initiatives.Requirements: Bachelor's degree; 10+ years in Customer Success; 5+ years in leadership roles.Director, Client Success
2 days agoOptimize client engagement through strategic leadership and operational excellence, managing diverse teams to enhance service quality, drive process improvements, and ensure client satisfaction across multiple front-line functions.Requirements: Bachelor's degree or equivalent, 3-5 years management experience, strong technical skills.Director, Client Success
2 days agoLead and enhance client service strategies across diverse teams, driving performance and satisfaction. Collaborate cross-functionally to implement process improvements and deliver solutions for optimal client outcomes.Requirements: Bachelor’s degree or equivalent, 3-5 years management experience, strong customer service skills.
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FAQ About Director, Customer Success Jobs
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
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