Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$95K - $125K *
Optimize customer engagement across your account portfolio by leveraging actionable intelligence and fostering multi-threaded relationships to drive business outcomes and renewal success in a fast-pac...
5 days ago
$130K - $180K *
Transform customer relationships as you lead a technical Customer Success team, driving adoption and satisfaction through collaborative onboarding and support for high-value clients in a fast-paced en...
Today
$100K - $130K *
Pioneer the development of innovative customer service solutions, building a robust infrastructure to enhance operational efficiency while driving customer satisfaction across diverse segments in a dy...
2 weeks ago
Vice President, Customer Success
$160K *
Champion customer success initiatives to enhance retention and satisfaction. Lead and develop high-performing teams while managing strategic customer portfolios to drive revenue growth and refine the...
Today
$120K - $150K *
Champion an innovative Customer Success function using AI to enhance partnerships and drive growth. Lead a team to achieve revenue targets and shape a dynamic customer health strategy while engaging w...
3 weeks ago
Customer Success Manager- Momentum
$147K - $202K *
Join a team that's dedicated to transforming customer success through AI. As a Customer Success Manager, you will guide key clients in maximizing their return on investment, ensuring they effectively...
3 weeks ago
$70K - $95K *
Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...
6 days ago
Sr. Director, Client & Delivery Excellence
$130K - $180K *
Lead the transformation of patient support programs, enhancing client satisfaction and outcomes through strategic oversight, operational excellence, and cross-functional collaboration in a dynamic hea...
3 days ago
Senior Manager, Customer Success
$95K - $115K *
Lead and develop high-performing Support Managers to drive exceptional customer service and operational excellence in a fast-paced, scaling environment, ensuring proactive strategies and high accuracy...
3 days ago
$120K - $150K *
Transform the post-sale experience by leading a dynamic team to enhance customer satisfaction, retention, and success through innovative processes and direct engagement across enterprise and mid-marke...
1 week ago
Head of Customer Success, Enterprise
$276K - $325K *
Champion customer success by leading enterprise strategies across the Americas. Guide a high-performing team to drive unparalleled ROI and retention for top law firms, shaping the future of legal tech...
5 days ago
$80K - $110K *
Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...
1 week ago
Manager, Customer Success Team
$90K - $130K *
Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...
1 week ago
Manager, Customer Success Team
$90K - $130K *
Deliver exceptional customer success by leading a high-performing team, guiding complex accounts to maximize adoption and retention. Drive operational excellence and build strategic partnerships withi...
1 week ago
$182K - $291K *
Deliver strategic customer success leadership, ensuring retention and revenue growth for SMEs. Engage with key executives, manage account health, and drive collaboration across teams to enhance custom...
2 weeks ago
$70K - $95K *
Lead the charge in building exceptional relationships with pharmaceutical clients while managing account operations to deliver unparalleled service and Client Delight. Champion collaborative efforts t...
5 days ago
$90K - $130K *
Pioneer a customer success strategy by building relationships, designing systems, and driving engagement in a fast-paced tech environment. Shape the future of client experience while collaborating wit...
Today
$130K - $140K *
Accelerate customer success by leading a high-performing team, enhancing onboarding, and driving revenue retention in a fast-paced tech environment. Collaborate with key stakeholders to align on strat...
3 days ago
$90K - $110K *
The Customer Success Manager at Rilla will be responsible for ensuring a smooth onboarding experience for clients and driving their long-term success with the conversation intelligence software. This...
Reposted 1 week ago
Program Manager, Customer Success Strategy
$76K - $128K *
Empower our team by shaping customer experience initiatives globally. You'll drive strategic lifecycle programs, collaborating with diverse partners to enhance product adoption and retention across ou...
1 week ago
$160K - $180K *
Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...
2 weeks ago
$90K - $130K *
Drive the success of enterprise accounts by enhancing customer adoption, spearheading renewals, and deepening strategic relationships. Shape innovative customer success strategies within a rapidly gro...
6 days ago
Customer Success Manager, Enterprise
$95K - $125K *
Champion the success of enterprise clients by managing accounts and driving value through strategic relationships. Utilize your expertise to enhance the client's investment strategy, ensuring alignmen...
1 week ago
Customer Success Manager, Enterprise
$95K - $100K *
Unlock potential by managing a diverse portfolio of enterprise accounts, driving adoption and renewals, while providing expert guidance in commercial real estate solutions and AI integration, ensuring...
1 week ago
Senior Manager, Customer Success
$158K - $195K *
Lead customer success initiatives, implementing best practices for maximizing ROI in Enterprise Asset Management while mentoring a team to foster customer advocacy and enrich service delivery...
Reposted yesterday
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.