Here's a summary of the role:Do you enjoy combining technology, business strategy, and customer engagement to solve complex challenges? As a Solution Engineer II, you'll play a critical role in helping organizations understand how modern Governance, Risk & Compliance (GRC) solutions can transform the way they operate. You'll partner with sales teams, engage directly with senior stakeholders, deliver impactful software demonstrations, and become a trusted advisor throughout the customer journey. This is an opportunity to develop deep product expertise, influence strategic purchasing decisions, and accelerate your career in a high-growth SaaS environment.
Here's a breakdown of what you'll do (not all of it, just the important stuff):- Deliver engaging, consultative product demonstrations that address customer business challenges and goals
- Partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes
- Work with customers to understand requirements and design solutions that align with their needs
- Present confidently to audiences ranging from operational users to executive stakeholders
- Collaborate with Product Management and other internal teams to share market feedback and support product innovation
- Represent Diligent through customer-facing events, webinars, and industry engagements
These are the essentials you'll need to get an interview:- 3-5 years of experience in a Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role
- Proven experience delivering software demonstrations and presenting solutions to customers
- Strong ability to translate business requirements into technology solutions
- Excellent communication and stakeholder management skills, with the confidence to engage audiences at all levels
- Experience working alongside sales teams to support complex software sales cycles
- Ability to quickly learn new technologies, products, and business domains
- A proactive, self-driven approach with a passion for continuous learning and development
It would be great if you had these too, but we'll support you if you don't:- Experience within Governance, Risk & Compliance (GRC), Ethics & Compliance, Risk Management, or Third-Party Risk Management
- Experience working in a SaaS environment
- Familiarity with AI tools and emerging technologies
- Knowledge of Salesforce, Gong, or similar sales enablement platforms
- Relevant certifications or specialist expertise in a compliance, risk, or governance domain
At Diligent, you'll join a collaborative team that values curiosity, innovation, and continuous learning. If you're excited by the prospect of helping customers solve meaningful business challenges while building both technical and commercial expertise, we'd love to hear from you.
#LI-Hybrid
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to
work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
