Patient Coordinator

Dermafix Spa

$100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales or customer service experience, ideally in wellness or hospitality fields.
  • Excellent communication and interpersonal skills for strong client relations.
  • Proven ability to cultivate customer relationships and assess client needs.
  • Results-driven, with a track record of meeting or exceeding sales goals.
  • Familiarity with spa treatments and current wellness trends is advantageous.
  • Self-motivated and proactive with a high energy level.
  • Strong organizational skills and the ability to manage time effectively.

Responsibilities

  • Promote and sell spa services and products to attract new and existing clients.
  • Build ongoing relationships with clients to enhance loyalty and repeat business.
  • Achieve sales targets through personalized client engagement and recommendations.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to create and implement marketing strategies.
  • Stay informed about spa offerings and industry developments to communicate effectively.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Opportunity for growth within a rapidly expanding company.
  • Engagement in a dynamic and rewarding environment focused on wellness.
  • Exposure to the latest industry trends and skills development.
  • A supportive team culture fostering collaboration and success.
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities
  • Promote and sell spa services, treatments, and packages to new and existing clients.
  • Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
  • Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
  • Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
  • Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
  • Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements
  • Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to build positive customer relationships and understand client preferences.
  • Goal-oriented with a drive to meet and exceed sales targets.
  • Knowledge of spa treatments and wellness trends is a plus.
  • A proactive, self-motivated, and energetic attitude.
  • Strong organizational and time management skills.

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