Proven experience in sales or customer service within the wellness or spa industry.
Strong communication and interpersonal skills for client engagement.
Ability to foster positive customer relationships and understand individual preferences.
Goal-driven mentality focused on meeting and exceeding sales targets.
Knowledge of spa treatments and wellness industry trends is advantageous.
Energetic and proactive attitude essential for a fast-paced environment.
Strong organizational and time management skills.
Responsibilities
Promote and sell spa services, treatments, and packages to both new and existing clients.
Build and maintain strong client relationships to encourage repeat business and satisfaction.
Meet or exceed sales targets through tailored client recommendations based on their needs.
Provide excellent customer service by handling inquiries and resolving any concerns.
Collaborate with team members to develop and implement promotions and customer retention strategies.
Stay informed about spa services, products, and industry trends to effectively convey their benefits.
Benefits
Competitive base salary coupled with uncapped commission potential.
Growth opportunities within a rapidly expanding team.
Dynamic work environment focused on client satisfaction and engagement.
Full Job Description
As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 5310 Rapid Run Rd Suite 200, Cincinnati, OH 45238
