Proven experience in sales or customer service, ideally in the wellness or hospitality sectors.
Strong communication and interpersonal skills.
Ability to foster positive customer relationships based on understanding client preferences.
Goal-oriented with a demonstrated ability to exceed sales targets.
Familiarity with spa treatments and wellness trends is advantageous.
Proactive and self-motivated attitude with high energy levels.
Exceptional organizational and time management skills.
Responsibilities
Promote and sell spa services, treatments, and packages to both new and existing clients.
Build and maintain strong client relationships to drive repeat business and satisfaction.
Meet or exceed sales objectives through tailored client recommendations.
Provide excellent customer service by addressing inquiries and resolving concerns effectively.
Collaborate on developing and executing promotions to attract and retain customers.
Keep informed about spa services, products, and industry trends to communicate effectively with clients.
Benefits
Competitive base salary with uncapped commission potential.
Opportunities for professional growth and career advancement.
Dynamic work environment within a rapidly expanding team.
Involvement in the wellness industry, promoting healthy lifestyles.
Access to the latest spa treatments and wellness products.
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements
Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
