Proven experience in sales or customer service, ideally in wellness or hospitality sectors.
Strong communication and interpersonal abilities.
Proficient in building customer relationships and understanding client preferences.
Goal-driven with a proven track record of meeting sales targets.
Knowledge of spa treatments and industry trends is advantageous.
Self-motivated with a proactive and energetic approach.
Excellent organizational and time management skills.
Responsibilities
Promote and sell spa treatments and packages to new and existing customers.
Build and nurture strong client relationships to foster repeat business.
Meet or exceed sales goals by aligning offerings with client needs.
Provide top-notch customer service by addressing inquiries and resolving issues.
Collaborate with team members to create and implement marketing strategies.
Stay informed about spa services, products, and industry developments.
Benefits
Competitive base salary with uncapped commission potential.
Opportunities for personal and professional growth.
Dynamic work environment in a rapidly expanding spa business.
Engagement with a passionate team in the wellness industry.
Full Job Description
Our spa is seeking a dedicated and passionate Sales Manager to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry.
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements
Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
