Plans, manages, and coordinates all functions of the Service Center to assure customer satisfaction and required profitability; coordinates activities of one or more departments such as engineering operations, and sales to meet and/or exceed customer requirements consistent with the published financial budgets.
Research, track, and analyze law, legislation, regulations, and policies applicable to company's business in assigned area of subject matter expertise; develop and share best practices, work processes, systems and tools, based on experience gained in a portfolio of independent projects.
Promotes sales and service of company's pump packages and accessories to established and new customers by providing technical and commercial proposals in response to inquiries, and interfacing between customers and companies facilities, following written policies and procedures.
Meets face to face with customers, to review specifications and requirements, present and discuss the company's proposal, and participates in project kick-off; support applications and process engineers on an as needs basis.
Screens customer's inquiries to ensure they are in line with company's capabilities, and contain all information required to submit a quotation. Liaises with sales/customers to obtain any missing information; collects and interprets customer's requirements for new and/or operating data from existing plants.
Screens customer's inquiries to ensure they are in line with company's capabilities, and contain all information required to submit a quotation; liaises with sales/customers to obtain any missing information; collects/screens physical property, vapor/liquid equilibrium and plant operating data required to complete process designs.
Assist in tax planning by preparing analyses of past and proposed transactions with the purpose of presenting alternatives and/or a recommendation for reducing tax expense; encourage management and other personnel of assigned companies to seek tax advice as necessary; cooperation with external and internal persons / bodies.