DescriptionLocation: 600 Maisonneuve Street West, Montreal, Quebec, H3A 3J2 (100% in-person role)
Status: Permanent, full-time, 37.5 hours per week
Schedule: Monday to Friday (Operational needs between 7:00AM-4:30PM)
Create exceptional customer experiences.
Here's the influence you'll have and what we'll accomplish togetherAs the incumbent of this position, the nurse is assigned daily to her responsibilities according to operational needs.
Here's how- Take care of patients as soon as they arrive and welcome them in a courteous and professional manner
- Perform and explain various medical tests (audiogram, spirometry, vision tests, resting ECG and more)
- Take blood samples from our clients as well as any other tests required by the protocols, follow the indications and/or special requests from the doctors
- Proceed with the recommendations, update and documentation of the adult vaccination required according to the protocols
- Assist the patient with a medication refill request according to the doctor's instructions
- Respond to urgent consultation requests by ensuring appropriate triage for each client, providing appropriate advice, referring the patient to the right resources with good symptom management
- Document all patient calls and emails
- Maintain clean and functional examination rooms at all times
- Perform various quality checks for certain devices, as required by the ISO standard
- Ensure the follow-up of medical files according to priority and in a rigorous manner
- Provide medical follow-up to certain patients as requested by the doctor
- Assist in the Occupational Health Clinic and Business Services in performing certain medical tests
- All other related tasks
QualificationsYou have- Hold a DEC or BAC in nursing
- Member of the O.I.I.Q
- Minimum of 1 year of relevant experience as a nurse
- Spoken and written bilingualism essential
- Interest and aptitude for executive customer service, excellent communication skills
- Ability to work under pressure, good management of priorities and speed of execution
- Strong clinical judgment
- Attention to detail
- Initiative and resourcefulness
- Aptitude for teamwork
- Diligence, autonomy and punctuality
- Basic computer knowledge required (Windows)
Basic knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its provincial scope.
Salary Range: $29-$53
Performance Bonus or Sales Incentive Plan:
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more ...
Job Type: This is for a current vacancy
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
HealthWe're looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.
