DescriptionAbout the RoleOur Patient Engagement team at TELUS Health delivers the patient experience layer that connects citizens and patients with care across four electronic medical record (EMR) solutions in Canada. We serve public and private sector healthcare clients, and we work with provinces and regions to meet complex needs, including white-label and customized solutions shaped by public procurement. As Senior Product Strategy Manager, you will shape where our products go and why. You will own the market intelligence, product vision and strategy that guide the portfolio, turning customer and market insight into clear strategic direction, a differentiated position and a compelling business case. You will work closely with Product Management, Program Management, Engineering, Sales and Marketing, and you will bring clarity to a multidisciplinary environment.
What You Will Do- Lead market discovery: conduct customer interviews, validate market problems and size opportunities to identify where we should play
- Run ongoing competitive and market analysis, tracking trends, emerging technologies (including AI) and shifts in the competitive landscape
- Define and evolve the product vision and the annual and multi-year product strategy, aligned with company priorities
- Identify and articulate our unique capabilities and sustainable competitive advantages (our "moat")
- Develop positioning, pricing and business model recommendations, including new revenue and go-to-market opportunities
- Build business cases and strategic recommendations that support investment decisions and portfolio prioritization
- Provide strategic input to product roadmaps and ensure product plans reflect the agreed strategy
- Partner with Product Marketing, Sales and Research to turn insights into actions, and clarify roles across teams
- Communicate strategy, insights and trade-offs clearly to leadership and cross-functional stakeholders
QualificationsWhat You Bring- Bachelor's degree in business, engineering, technology or a related field; MBA or equivalent is an asset
- [7+] years of experience in product strategy, product management, consulting or corporate strategy, ideally in technology, health or a regulated sector
- Proven ability to define product vision and strategy and to influence senior stakeholders without direct authority
- Strong skills in market research, competitive analysis, customer discovery and opportunity validation
- Experience with pricing, positioning and business model development, and building financial business cases
- Excellent analytical, storytelling and presentation skills; able to simplify complexity and drive decisions
- Fluency in English; French is an asset
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope.
Salary Range: $86,000-$136,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more ...
Job Type: This is for a current vacancy
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
HealthWe're looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.
