Lead Product Manager, ROI & Reporting

MaintainX

$110K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management, preferably in a platform or infrastructure-focused role for Enterprise customers.
  • Experience in building customer-facing analytics or reporting products with a strong understanding of data modeling.
  • Able to navigate cross-team data dependencies efficiently, focusing on customer outcomes.
  • Track record in partnering with sales, especially in transitioning from SMB to Enterprise markets.
  • Expertise in expanding a product's audience to include diverse stakeholders such as operations, finance, and EHS.

Responsibilities

  • Own the end-to-end reporting capabilities, using data and research to shape customer interaction strategies.
  • Develop analytics products for both frontline and enterprise audiences, catering to operational leaders and various stakeholder needs.
  • Drive the ROI narrative within products, collaborating with sales teams to measure customer success against key metrics.
  • Implement a blend of large innovations and smaller enhancements to boost product performance and facilitate sales.
  • Directly assist sales teams in closing significant deals by leveraging product insights and capabilities.
  • Lead and inspire a team of designers and engineers, defining success metrics and fostering alignment with business goals.

Benefits

  • Health coverage tailored to country-specific needs.
  • Retirement plans with company contributions.
  • Paid time off policies including vacation and parental leave.
  • Flexible working arrangements to promote work-life balance.
  • Opportunities for professional development and career growth.
Full Job Description
We are seeking a Lead Product Manager to oversee our Reporting capabilities and how we surface ROI to customers via the MaintainX platform, sitting within the Core division. This role will own an exciting portfolio of products at various stages of maturity, including our in-app Reporting platform and more nascent, AI-powered features that democratize how our customers glean insight from MaintainX through NLI. This role will also own the ROI narrative within our products, helping customers (and our GTM teams) quantify the impact of MaintainX within their operations. To be successful in this role, a candidate will need to be able to balance delivering insight through simplicity for our Mid-Market customers and bringing enough power to our data products to satisfy our most demanding Enterprise customers. If this sounds like you, let's talk! What you'll do: • Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX. • Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders. • Own the ROI narrative within our products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports our GTM motion, and building products that support that story. • Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team's ability to close up-market accounts. • Partner with the sales team to directly help close large deals. • Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics. About you: • 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers. • Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers. • Comfortable navigating cross-team data dependencies - able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes. • Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers. • Track record of expanding a product's audience - from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions. • Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution. • Able to inspire and rally a team around a clear vision, strategy, and roadmap - and connect day-to-day work to specific KPIs and business goals. • Strong relationship-builder who can work credibly across all levels, from ICs to executives. • Strong pattern recognition - knows how to apply proven solutions to new contexts without over-engineering. Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk's benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

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