Zynga

Lead Product Manager, AI Technology

Zynga • $118K — $168K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of end-to-end PM experience leading complex, technical products
  • Deep technical understanding of specs, APIs, and system constraints
  • Hands-on experience with AI-powered products and internal AI tools
  • Demonstrated ability to establish structured processes for intake and triage
  • Proficiency in data analysis and defining metrics for decision-making
  • Exceptional written communication skills for technical specifications
  • Self-starter comfortable navigating ambiguous environments
  • Bachelor's degree or equivalent experience; advanced degree preferred.

Responsibilities

  • Drive daily execution of the AI platform roadmap with engineering
  • Establish and manage the intake and triage process for incoming requests
  • Conduct research to support product decisions and turn findings into actionable items
  • Own the measurement framework for platform usage and performance
  • Write detailed and technically sound specifications for complex features
  • Serve as the main point of contact for engineering and unblock team efforts
  • Coordinate with design and product leads to align execution with priorities

Benefits

  • World-class benefits package supporting team needs
  • Medical, dental, vision, and basic life insurance coverage
  • Paid holidays, vacation, and sick days
  • Paid parental and compassionate leave
  • Wellbeing programs for mental health and wellness support
  • Commuter benefits and fitness-related reimbursements
  • Eligibility for a 401(K) plan and Employee Stock Purchase Program
Full Job Description
Position Overview:

We're looking for a Lead Product Manager to run execution on Zynga's internal AI operating platform - the system through which teams across the company access, govern, and act on AI capabilities. This role owns the operational backbone that turns AI requests into shipped capabilities: intake, triage, research, execution with engineering, and measurement of impact.

You'll partner directly with engineering to drive delivery across a platform spanning several interconnected surfaces (chat, knowledge bases, connectors/MCPs, workflows, and documents). This is a hands-on, execution-heavy role for someone who's energized by running a tight operational loop - turning incoming requests into scoped work, keeping engineering unblocked, and holding the team accountable to outcomes with data. You'll work within a roadmap and priorities set by product leadership, and focus on making sure the right things get built, on time, and that you can prove they're working.
What You'll Do:
  • Drive day-to-day execution of the AI platform roadmap in close partnership with engineering - from spec through release and post-launch iteration.
  • Build and run the intake and triage process for incoming requests (studio needs, feature ideas, bugs, integration asks), establishing clear criteria for prioritization and a repeatable operating cadence.
  • Conduct research to support product decisions - technical landscape scans (models, tooling, competitive AI platforms), stakeholder discovery, and feasibility assessments - and turn findings into clear, actionable write-ups.
  • Own the measurement framework for the platform: usage, adoption, and performance metrics, reporting cadence, and the mechanisms to catch regressions or gaps early.
  • Write clear, detailed, and technically grounded specs and requirements for complex, cross-surface features; make day-to-day tradeoff calls when priorities, timelines, or scope conflict.
  • Act as the primary product point of contact for engineering on your area, unblocking the team and escalating the right issues to leadership.
  • Coordinate with design, other product leads, and studio stakeholders to keep execution aligned with agreed priorities.
  • Stay current on the technical AI landscape (models, agent frameworks, emerging tools) as it relates to features already in flight or under evaluation.
  • Be a role model for AI-first ways of working: actively look for pieces of your own product work - intake, triage, research, reporting - that can be moved into agentic workflows rather than done by hand, and set the example for how the rest of the team should operate.
  • Contribute to team operating practices - documentation standards, spec quality, reporting rigor - that keep execution consistent as the platform grows.
What You Bring:
  • 6+ years of end-to-end PM experience, leading complex, technical, multi-team product areas from strategy through delivery.
  • Deep technical fluency & engineering partnership: Able to navigate specs, APIs, and system constraints to make credible tradeoffs and earn team trust.
  • AI/ML expertise: Hands-on experience with AI-powered products (LLMs, agents, RAG, automation) and using AI tools to streamline internal workflows.
  • Strong operational rigor: Track record of designing structured intake/triage processes, managing competing priorities, and driving multi-workstream execution.
  • Data-driven decision making: Proficient in defining metrics, analyzing data (SQL/dashboards), and using evidence to prioritize and measure impact.
  • Exceptional communication: Proven ability to write clear specs and translate complex technical execution for both engineering and senior leadership.
  • High agency in ambiguity: A self-starter who thrives in undefined environments, takes ownership, and shapes process rather than waiting for direction.
  • Bachelor's degree or equivalent practical experience (advanced degree a plus). Agile-fluent.
What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

The pay range for this position in Ontario at the start of employment is expected to be between $118,300 and $168,300 CAD per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.

Please note that Zynga is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in the United States without requiring current or future employer sponsorship.

About Zynga

Zynga is a video game developer and publisher. The company was founded in 2007 and is best known for its social games, including FarmVille and Words with Friends. Zynga's games are available on various platforms, including Facebook, iOS, and Android. The company has offices in several countries and employs over 1,800 people. In addition to its own games, Zynga has also acquired several other game development studios.
Learn more about Zynga
Size
2,952 employees
Market Cap
$9.5 billion
Industry
Net Income
-$429.4 million
Founded
2007
5 Year Trend
+30.4%
Revenue
$1.9 billion
NASDAQ

Similar Jobs

More Jobs at Zynga

More Enterprise Technology Jobs

Find similar Lead Product Manager, AI Technology jobs: