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Job Category
Marketing & Communications
Job Details
We9re hiring our
first Head of Events to work directly with our Head of Marketing and help scale Listen from
$XXM 10 $100M+ ARR. You9ll help shape how our brand shows up in the world by creating
events and experiences that people genuinely want to be part of - from standout moments at major industry conferences to intimate dinners, customer gatherings, and entirely new event concepts. This is a high-ownership role for someone who combines
taste, creativity, and exceptional execution and wants to build something from 0-1 at a breakout company in the AI era.
Min. 5+ years in experiential marketing, events, brand experiences, field marketing, or related roles. You don9t need to come from a traditional SaaS events background - we care more about your creative judgment, track record of producing memorable experiences, and ability to turn an idea into reality. You should be equally comfortable dreaming up a new concept, sweating the details, and getting in the weeds to make it happen. Excitement about travel and working in a fast-paced startup environment is important.
Applications for this position will be accepted on an ongoing basis.
BackgroundListen Labs is the world9s fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestle9 to bring real customer voices into their biggest product, marketing, and growth decisions.
Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs!
What You9ll Do- Partner with the Head of Marketing to shape Listen9s experiential and events strategy, defining how we show up in the market and building a distinctive event presence from the ground up.
- Reimagine how Listen shows up at industry conferences, elevating booth presence, speaking moments, sponsorships, and adjacent experiences so every appearance feels unmistakably Listen and gives people a reason to seek us out.
- Create and produce owned experiences from scratch, from intimate dinners and customer roundtables to salons, pop-ups, cultural moments, and larger brand experiences. Develop formats people genuinely want to attend - not just another corporate event.
- Build the playbook for Listen9s events program, establishing repeatable concepts, creative standards, production processes, and measurement frameworks while leaving room to experiment and try new things.
- Partner closely with sales, product marketing, design, and leadership to bring experiences to life and ensure they ladder up to broader campaigns, customer priorities, and business goals.
- Own the details from concept to execution, including venues, vendors, budgets, creative, guest lists, programming, production, and on-site execution.
- Measure performance, gather learnings, and continuously raise the bar on what we do - doubling down on what works and killing what doesn9t.
Who You Are- You have taste. You have a strong POV on what makes an experience memorable and know how to create moments that feel fresh, unexpected, and distinctly on-brand.
- You9re a builder. You9re excited by the opportunity to create a 0-1 events and experiential function rather than inherit an established playbook.
- You9re a strong operator. You can manage dozens of moving pieces without losing quality, and you9re the person who catches the detail everyone else missed.
- You know how to create energy. You understand what makes people want to show up, stay, connect, and talk about an experience afterward.
- You9re creatively ambitious but scrappy. You can dream up the big idea, then figure out how to make it happen with the resources you have.
- You9re commercially minded. You care about pipeline, customer relationships, brand impact, and business outcomes - not just attendance numbers or event logistics.
- You9re highly collaborative and low-ego. You can work across sales, marketing, design, product, and leadership and bring people together around a shared vision.
- You9re comfortable being hands-on. You9re just as willing to negotiate with a vendor or fix something on-site as you are to pitch the big creative concept.
- You9re excited to travel. You want to be in the field representing Listen and creating experiences in the real world.
- You have 4+ years of relevant experience in experiential marketing, events, brand experiences, field marketing, or a related discipline. Experience in B2B SaaS is a plus, but not required.
Unleash Your Potential
When you join Salesforce, you9ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we9ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what9s possible - for yourself, for AI, and the world.
