Location and FlexibilityThis role will be in a
Work From Near (Hybrid) capacity based in our Toronto office, or in a
Work From Anywhere (Remote) capacity in Toronto with travel to clients and TELUS Digital Solutions offices expected.
The OpportunityThe Associate Principal, Business Development role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our
Financial Services industry vertical, with a particular emphasis on banking. The Associate Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations, and will work closely with line-of-business leaders in Retail Banking, Commercial Banking and Wealth Management. Ultimately, this role will build TELUS Digital Solutions business inside banking clients where we have existing relationships.
TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.
ResponsibilitiesThe primary KPI for this role will be revenue growth alongside client satisfaction scores and team health on managed accounts.
- Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
- Competently articulate product features to implement technology solutions successfully
- You'll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
- Cultivate and extend existing C-level relationships with current clients
- You'll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
- Advise TELUS Digital's internal teams on industry and vendor trends to remain well-positioned to assist our clients
- You must have the ability to travel up to 25% for client visits, pitches, and conferences
- Support go-to-market initiatives for the Banking practice, defining service offerings, developing marketing campaigns, and pursuing partnerships with leading solution vendors
Competencies- Experience in a digital product professional services agency/consultancy engaged with F5000-level banking client accounts
- Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation
- Experience in net-new logo client acquisition and/or cross-selling within existing client accounts
- Self-driven and intellectual curiosity about the banking market and trends
- Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important
- Maintains the capability to scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure them accordingly. Analyze data and translate findings into meaningful insights and recommendations
- Ability to communicate and influence effectively across all levels of an organization
- Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders
