Homebase

Lead Revenue Operations Specialist (Hybrid)

Homebase • $90K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Revenue Operations or GTM operations role.
  • Strong Salesforce expertise; proficiency in designing scalable processes and automation.
  • Experience with Databricks & Omni, or equivalent BI/analytics platforms.
  • Familiarity with GTM tools and their connections to tech stack.
  • Proven ability to manage end-to-end project lifecycle with cross-functional teams.
  • Demonstrated ownership of a substantial revenue funnel or tech stack.
  • Strong project management skills, adept at prioritizing multiple tasks.
  • AI fluency in managing GTM AI tools and coaching others on AI-driven workflows.

Responsibilities

  • Lead major RevOps initiatives to scale operations with precision.
  • Enhance Salesforce adoption by driving design, automation, and integration.
  • Administer and implement the GTM tech stack to optimize workflows.
  • Design frameworks for forecasting, capacity planning, and performance management.
  • Scope and lead cross-functional RevOps projects with various stakeholders.
  • Drive data visibility and reporting, collaborating with business leaders.
  • Coach teammates on leveraging AI to improve workflows and operational efficiency.

Benefits

  • Stock options with company TFSA/RRSP match of 4%.
  • Comprehensive medical, dental, and vision coverage for employees and dependents.
  • Flex time off policy along with designated company holidays.
  • Maternity/Parental Leave EI top-up support after 6 months of service.
  • Work From Anywhere month and designated meeting-free weeks yearly.
  • Life insurance and short/long-term disability coverage provided.
  • Meals provided during work hours, team offsite events, and Customer Days.
  • Required in-office days on Tuesdays and Wednesdays to foster collaboration.
Full Job Description
Your Impact Starts Here

As a Lead Revenue Operations Specialist, you'll take the reins on major RevOps initiatives. You'll not only build solutions and partner cross-functionally-you'll own a significant portion of our tech stack or funnel, scope and lead multi-team projects, and coach teammates on AI-enabled ways of working. You're both a builder and a strategist, enabling Homebase to scale with speed and precision.

These are the key ways you'll contribute and create impact in this role:
  • Contribute to the shared ownership of Salesforce-driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model.
  • Support the implementation and administration of our GTM tech stack-serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes.
  • Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management.
  • Scope, design, and lead cross-functional RevOps projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders.
  • Assist in driving the roadmap for data visibility and reporting-partnering closely with business leaders.
  • Build organizational clarity around RevOps initiatives-ensuring strong project management, stakeholder alignment, and delivery against milestones.
  • Collaborate with other RevOps team members and coach GTM stakeholders on leveraging AI to retool workflows.
  • Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity.


The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:
  • 5+ years in Revenue Operations or related GTM operations role.
  • Strong Salesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred)
  • Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience.
  • Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).
  • Proven ability to scope and lead projects end-to-end with cross-functional partners.
  • Demonstrated ownership of a significant portion of a revenue funnel or tech stack.
  • Strong project management and organizational skills-able to manage multiple priorities with clarity.
  • AI fluency-comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline RevOps workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.
  • Exceptional communication, influence, and leadership across teams.


The Homie Way - These principles guide everything we do-from how we work and make decisions to how we show up for each other.
  • Be Customer Obsessed - Solve problems with empathy and creativity.
  • Move Fast, Learn Fast - Experiment, take action, and grow every day.
  • Own Your Impact - Think big, focus on what matters, and make decisions you stand behind.
  • Master Your Craft - Excellence fuels impact-show up, step up, and make your mark.
  • Win Together - Put goals over roles, lead with trust, and connect to our mission and each other.


What We Offer
  • Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
  • Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
  • Time Flexibility: Flex time off + company holidays + designated focus periods
  • Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
  • Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
  • 🛡 Protection Plans: Life insurance + short/long-term disability coverage
  • Workspace Perks: Meals provided, team offsites, and Customer Days
  • Our Hybrid Rhythm: We believe collaboration drives impact. That's why Tuesdays and Wednesdays are our required in-office days-a time to move faster as a team, build deeper connections, make better decisions, and build together.


What to Expect During the Interview Process
  • Meet the Talent Acquisition team, Kaitlyn S.
  • Meet the Hiring Manager, Rich D.
  • Participate in a Technical Showcase with Rich D. & Justin S.
  • Meet our Chief Revenue Officer, Roi C.
  • Background Check + Offer Stage
  • Welcome to the team, Homie

About Homebase

Homebase is a British home improvement retailer and garden centre with stores across the United Kingdom and Ireland. Founded in 1979 by Sainsbury's and GB-Inno-BM, the company was owned by Home Retail Group from 2006 until it was sold to the Australian conglomerate Wesfarmers in 2016. In 2018, the company was sold again to Hilco Capital, a British retail restructuring specialist. Homebase sells a range of products for the home and garden, including DIY supplies, furniture, and home decor.
Learn more about Homebase
Size
1,000 employees
Industry
Founded
2016

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