Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$163K - $434K *

Drive innovation by designing and deploying cutting-edge AI systems, enhancing performance through hands-on engineering and alignment with business goals across the AI lifecycle, from model research t...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $254K *

Unlock impactful solutions in the financial services domain by leveraging expertise in card processing and cloud architectures. Engage with clients to drive success through technical leadership and in...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $159K *

Join our dynamic team as you design and manage secure, scalable cloud infrastructures across multi-cloud environments. Leverage your expertise in Identity & Access Management, cloud networking, and au...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $159K *

Drive innovation and security in cloud infrastructure by enabling seamless Identity & Access Management and automating cloud networking solutions. Collaborate with teams to enhance compliance, scalabi...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $159K *

Elevate our cloud infrastructure capabilities by designing secure IAM solutions, optimizing network performance, and automating processes across multi-cloud environments. Bring your expertise to drive...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $434K *

Unlock potential by designing and deploying cutting-edge AI systems. Collaborate across the AI lifecycle, enhancing performance and alignment of Large Language Models while integrating solutions into...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Unlock potential by designing and deploying cutting-edge AI systems, utilizing large language models to enhance performance and solve real-world problems. Collaborate with cross-functional teams to in...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Lead the design and deployment of cutting-edge AI systems using Large Language Models. Collaborate with cross-functional teams, ensuring robustness and alignment with business goals while optimizing A...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Elevate your career by designing and deploying cutting-edge AI systems leveraging Large Language Models. Drive innovation from research to production, enhancing performance and alignment while collabo...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Help us design and deploy advanced AI systems leveraging LLMs. Collaborate cross-functionally to enhance performance and efficiency across the AI lifecycle, ensuring robust integration and alignment w...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Innovate AI systems by designing, building, and integrating advanced LLMs for real-world applications. Collaborate with teams to enhance performance and align technology with business goals across the...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Contribute to the development of next-gen AI systems, optimizing LLMs and AI architectures. Collaborate with cross-functional teams to ensure alignment with business goals while utilizing your enginee...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Shape and optimize AI systems powered by Large Language Models, enhancing performance and integration into production environments. Engage in end-to-end development from prompt engineering to model op...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Transform the AI landscape by designing and deploying cutting-edge AI systems. Lead projects across the AI lifecycle, enhancing model performance and integration to meet real-world challenges with inn...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Transform the future of AI by designing and deploying cutting-edge models, optimizing performance across the full development lifecycle, and leading innovative solutions in real-world applications...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Engage in the design and deployment of cutting-edge AI systems utilizing Large Language Models. Contribute throughout the AI lifecycle, improving model performance and accuracy while collaborating wit...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Shape the future of AI by designing, deploying, and optimizing advanced AI systems. Collaborate cross-functionally to enhance model performance and ensure successful integration of LLMs in real-world...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Collaborate in designing and deploying innovative AI systems powered by LLMs. Engage with cross-functional teams to optimize architectures and ensure robust application performance throughout the AI l...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Lead the charge in designing and deploying innovative AI systems by leveraging Large Language Models. Collaborate across teams to ensure solution alignment and optimize performance, contributing to th...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Shape the future of AI systems by designing and deploying cutting-edge technologies utilizing Large Language Models. Collaborate with diverse teams and enhance system performance, ensuring robust and...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Innovate cutting-edge AI solutions by designing and implementing advanced systems. Collaborate with cross-functional teams to enhance model performance and align AI projects with business goals, guidi...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Drive innovation in AI by designing, developing, and deploying next-gen systems. Collaborate across the AI lifecycle to create impactful solutions, ensuring system robustness, performance, and alignme...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Lead the charge in designing and deploying next-gen AI systems with LLMs. Drive innovation across the AI lifecycle, enhancing model performance and integration while collaborating with cross-functiona...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Lead the charge in developing cutting-edge AI systems and enhance Large Language Models (LLMs). Drive innovation through prompt engineering, system integration, and optimizing performance to solve rea...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $434K *

Develop your career with a pivotal role in crafting innovative AI systems. Drive the full AI lifecycle from model research to deployment, enhancing performance and system integration while collaborati...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.