Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
Forward Deployed Engineer Associate Director
$163K - $434K *
Drive innovation by designing and deploying cutting-edge AI systems, enhancing performance through hands-on engineering and alignment with business goals across the AI lifecycle, from model research t...
Reposted today
$150K - $254K *
Unlock impactful solutions in the financial services domain by leveraging expertise in card processing and cloud architectures. Engage with clients to drive success through technical leadership and in...
Reposted 6 days ago
Cloud Enablement Engineer / Engineer II (US)
$98K - $159K *
Join our dynamic team as you design and manage secure, scalable cloud infrastructures across multi-cloud environments. Leverage your expertise in Identity & Access Management, cloud networking, and au...
4 days ago
Cloud Enablement Engineer / Engineer II (US)
$98K - $159K *
Drive innovation and security in cloud infrastructure by enabling seamless Identity & Access Management and automating cloud networking solutions. Collaborate with teams to enhance compliance, scalabi...
5 days ago
Cloud Enablement Engineer / Engineer II (US)
$98K - $159K *
Elevate our cloud infrastructure capabilities by designing secure IAM solutions, optimizing network performance, and automating processes across multi-cloud environments. Bring your expertise to drive...
5 days ago
Forward Deployed Engineer Associate Director
$163K - $434K *
Unlock potential by designing and deploying cutting-edge AI systems. Collaborate across the AI lifecycle, enhancing performance and alignment of Large Language Models while integrating solutions into...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Unlock potential by designing and deploying cutting-edge AI systems, utilizing large language models to enhance performance and solve real-world problems. Collaborate with cross-functional teams to in...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Lead the design and deployment of cutting-edge AI systems using Large Language Models. Collaborate with cross-functional teams, ensuring robustness and alignment with business goals while optimizing A...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Elevate your career by designing and deploying cutting-edge AI systems leveraging Large Language Models. Drive innovation from research to production, enhancing performance and alignment while collabo...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Help us design and deploy advanced AI systems leveraging LLMs. Collaborate cross-functionally to enhance performance and efficiency across the AI lifecycle, ensuring robust integration and alignment w...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Innovate AI systems by designing, building, and integrating advanced LLMs for real-world applications. Collaborate with teams to enhance performance and align technology with business goals across the...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Contribute to the development of next-gen AI systems, optimizing LLMs and AI architectures. Collaborate with cross-functional teams to ensure alignment with business goals while utilizing your enginee...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Shape and optimize AI systems powered by Large Language Models, enhancing performance and integration into production environments. Engage in end-to-end development from prompt engineering to model op...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Transform the AI landscape by designing and deploying cutting-edge AI systems. Lead projects across the AI lifecycle, enhancing model performance and integration to meet real-world challenges with inn...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Transform the future of AI by designing and deploying cutting-edge models, optimizing performance across the full development lifecycle, and leading innovative solutions in real-world applications...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Engage in the design and deployment of cutting-edge AI systems utilizing Large Language Models. Contribute throughout the AI lifecycle, improving model performance and accuracy while collaborating wit...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Shape the future of AI by designing, deploying, and optimizing advanced AI systems. Collaborate cross-functionally to enhance model performance and ensure successful integration of LLMs in real-world...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Collaborate in designing and deploying innovative AI systems powered by LLMs. Engage with cross-functional teams to optimize architectures and ensure robust application performance throughout the AI l...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Lead the charge in designing and deploying innovative AI systems by leveraging Large Language Models. Collaborate across teams to ensure solution alignment and optimize performance, contributing to th...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Shape the future of AI systems by designing and deploying cutting-edge technologies utilizing Large Language Models. Collaborate with diverse teams and enhance system performance, ensuring robust and...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Innovate cutting-edge AI solutions by designing and implementing advanced systems. Collaborate with cross-functional teams to enhance model performance and align AI projects with business goals, guidi...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Drive innovation in AI by designing, developing, and deploying next-gen systems. Collaborate across the AI lifecycle to create impactful solutions, ensuring system robustness, performance, and alignme...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Lead the charge in designing and deploying next-gen AI systems with LLMs. Drive innovation across the AI lifecycle, enhancing model performance and integration while collaborating with cross-functiona...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Lead the charge in developing cutting-edge AI systems and enhance Large Language Models (LLMs). Drive innovation through prompt engineering, system integration, and optimizing performance to solve rea...
Reposted today
Forward Deployed Engineer Associate Director
$163K - $434K *
Develop your career with a pivotal role in crafting innovative AI systems. Drive the full AI lifecycle from model research to deployment, enhancing performance and system integration while collaborati...
Reposted today
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.