Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
$95K - $115K *
Transform the future of technology by spearheading innovative product strategies and market introductions. Leverage your expertise to enhance system performance and drive design wins through collabora...
Reposted 3 weeks ago
$65K - $100K *
Provide exceptional sales support by managing operations, processing orders, and enhancing customer engagement. Collaborate with teams to drive sales success and streamline processes for a seamless ex...
2 weeks ago
Account Executive - Public Sector (Remote)
$75K - $90K *
Join a team that's redefining public sector sales, focusing on strategic customer engagement and collaboration to drive growth across North America. This role offers a chance to shape a thriving terri...
1 week ago
$95K - $115K *
Transform high-performance Cisco ACI networks to support critical law enforcement applications. Collaborate on secure, scalable infrastructure and enhance digital forensics operations within a multi-y...
5 days ago
Software Development Engineer (Elastic Kubernetes Service), EKS Scalability & Performance
$143K - $194K *
Join our team to shape the future of cloud computing by engineering scalable systems for EKS. You'll build and operate core services, ensuring reliability and performance for diverse workloads, drivin...
Reposted 2 days ago
$80K - $95K *
Engineer customer satisfaction by providing expert technical support, troubleshooting complex issues, and liaising with R&D to enhance service delivery. Drive innovative solutions and collaborate acro...
1 week ago
System Engineer- Networking Services
$90K - $110K *
Shape the future of global networking solutions, ensuring security and scalability. Lead design, implementation, and management of network infrastructure, while collaborating cross-functionally to uph...
2 days ago
Development Program: Field Service Engineer
$82K *
Help us deliver innovative solutions in power systems as a Field Service Engineer, working on diverse projects and providing technical expertise to enhance electrical power distribution and support cu...
1 week ago
Senior Offensive Security Engineer
$116K - $145K *
Drive an advanced offensive security program by executing engagement strategies that assess risks across applications, networks, and cloud environments, while mentoring teams and enhancing security to...
3 weeks ago
Development Program: Field Service Engineer
$82K *
Join a dynamic team to deliver innovative solutions in electrical power distribution, supporting customers through complex engineering tasks and hands-on technical experiences while preparing for futu...
1 week ago
Development Program: Field Service Engineer
$82K *
Help us develop innovative solutions for customer power systems. Engage in challenging projects addressing electrical distribution needs, while receiving structured mentorship in a dynamic environment...
1 week ago
Development Program: Field Service Engineer
$82K *
Champion innovative solutions in electrical engineering, delivering vital support for power systems and troubleshooting complex challenges across diverse environments while honing skills through struc...
1 week ago
Development Program: Field Service Engineer
$82K *
Accelerate progress at electrical power distribution through innovative solutions, technical expertise, and customer support, while participating in a structured development program for both technical...
1 week ago
Development Program: Field Service Engineer
$82K *
Transform power systems by delivering innovative electrical solutions for customers. Engage in complex engineering tasks, ensuring optimal performance and reliability in power distribution systems whi...
1 week ago
Development Program: Field Service Engineer
$82K *
Advance electrical engineering solutions by diagnosing customer power issues, implementing technical resolutions, and contributing to innovative projects in power distribution equipment within a struc...
1 week ago
Development Program: Field Service Engineer
$82K *
Unlock potential by delivering innovative solutions for electrical power systems. As a key member of our team, you'll gain comprehensive project experience, troubleshooting skills, and leadership trai...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a team of power system professionals to deliver innovative electrical engineering solutions. You'll engage in projects from power distribution to engineering assignments, gaining invaluable exper...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a dynamic team that delivers expert engineering solutions in power systems, tackling complex challenges and driving innovations for clients. Cultivate your skills in a structured program designed...
1 week ago
Development Program: Field Service Engineer
$82K *
Shape the future of power solutions by delivering critical engineering support in electrical distribution systems, ensuring customer satisfaction through technical expertise and mentorship in a struct...
1 week ago
Development Program: Field Service Engineer
$82K *
Unlock potential by delivering innovative engineering solutions for power systems. Collaborate with a global service team to tackle complex projects, enhance customer satisfaction, and grow your skill...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a dynamic team to deliver innovative electrical power solutions, driving technical excellence in system integration and customer support. Collaborate on complex projects while advancing your care...
1 week ago
Development Program: Field Service Engineer
$82K *
Unlock potential by delivering technical solutions for electrical power systems. As a Field Service Engineer, you will gain hands-on experience through diverse projects and structured training, evolvi...
1 week ago
Development Program: Field Service Engineer
$82K *
Optimize electrical power solutions as a Field Service Engineer, tackling complex engineering challenges. Collaborate on innovative projects, provide technical support, and engage in continuous learni...
1 week ago
Development Program: Field Service Engineer
$82K *
Innovate within a dynamic engineering team to deliver cutting-edge solutions in electrical power distribution, specializing in troubleshooting, design, and support to ensure optimal performance across...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a dynamic team of power system professionals to deliver innovative electrical engineering solutions, supporting customers throughout the power system lifecycle while developing your technical and...
1 week ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.