Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$95K - $115K *

Transform the future of technology by spearheading innovative product strategies and market introductions. Leverage your expertise to enhance system performance and drive design wins through collabora...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$65K - $100K *

Provide exceptional sales support by managing operations, processing orders, and enhancing customer engagement. Collaborate with teams to drive sales success and streamline processes for a seamless ex...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $90K *

Join a team that's redefining public sector sales, focusing on strategic customer engagement and collaboration to drive growth across North America. This role offers a chance to shape a thriving terri...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Transform high-performance Cisco ACI networks to support critical law enforcement applications. Collaborate on secure, scalable infrastructure and enhance digital forensics operations within a multi-y...

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$143K - $194K *

Join our team to shape the future of cloud computing by engineering scalable systems for EKS. You'll build and operate core services, ensuring reliability and performance for diverse workloads, drivin...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engineer customer satisfaction by providing expert technical support, troubleshooting complex issues, and liaising with R&D to enhance service delivery. Drive innovative solutions and collaborate acro...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Shape the future of global networking solutions, ensuring security and scalability. Lead design, implementation, and management of network infrastructure, while collaborating cross-functionally to uph...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$82K *

Help us deliver innovative solutions in power systems as a Field Service Engineer, working on diverse projects and providing technical expertise to enhance electrical power distribution and support cu...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$116K - $145K *

Drive an advanced offensive security program by executing engagement strategies that assess risks across applications, networks, and cloud environments, while mentoring teams and enhancing security to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$82K *

Join a dynamic team to deliver innovative solutions in electrical power distribution, supporting customers through complex engineering tasks and hands-on technical experiences while preparing for futu...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$82K *

Help us develop innovative solutions for customer power systems. Engage in challenging projects addressing electrical distribution needs, while receiving structured mentorship in a dynamic environment...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Champion innovative solutions in electrical engineering, delivering vital support for power systems and troubleshooting complex challenges across diverse environments while honing skills through struc...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Accelerate progress at electrical power distribution through innovative solutions, technical expertise, and customer support, while participating in a structured development program for both technical...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Transform power systems by delivering innovative electrical solutions for customers. Engage in complex engineering tasks, ensuring optimal performance and reliability in power distribution systems whi...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Advance electrical engineering solutions by diagnosing customer power issues, implementing technical resolutions, and contributing to innovative projects in power distribution equipment within a struc...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Unlock potential by delivering innovative solutions for electrical power systems. As a key member of our team, you'll gain comprehensive project experience, troubleshooting skills, and leadership trai...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a team of power system professionals to deliver innovative electrical engineering solutions. You'll engage in projects from power distribution to engineering assignments, gaining invaluable exper...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a dynamic team that delivers expert engineering solutions in power systems, tackling complex challenges and driving innovations for clients. Cultivate your skills in a structured program designed...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Shape the future of power solutions by delivering critical engineering support in electrical distribution systems, ensuring customer satisfaction through technical expertise and mentorship in a struct...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Unlock potential by delivering innovative engineering solutions for power systems. Collaborate with a global service team to tackle complex projects, enhance customer satisfaction, and grow your skill...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a dynamic team to deliver innovative electrical power solutions, driving technical excellence in system integration and customer support. Collaborate on complex projects while advancing your care...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Unlock potential by delivering technical solutions for electrical power systems. As a Field Service Engineer, you will gain hands-on experience through diverse projects and structured training, evolvi...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Optimize electrical power solutions as a Field Service Engineer, tackling complex engineering challenges. Collaborate on innovative projects, provide technical support, and engage in continuous learni...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Innovate within a dynamic engineering team to deliver cutting-edge solutions in electrical power distribution, specializing in troubleshooting, design, and support to ensure optimal performance across...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a dynamic team of power system professionals to deliver innovative electrical engineering solutions, supporting customers throughout the power system lifecycle while developing your technical and...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.