Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Join a team that's pivotal in driving revenue through sustainable partnerships, engaging key C-level decision makers, and owning the sales process. Develop territory strategies, generate leads, and gr...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Unlock your potential by driving new business and managing key accounts with C-level executives, contributing to significant revenue growth while building sustainable partnerships and expanding your t...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Unlock your potential by leading the sales charge in enterprise software, driving revenue growth through strategic partnerships and engaging with C-suite executives. Own your territory and elevate bus...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Innovate in a remote role, leading enterprise sales initiatives. Engage with C-level executives, drive revenue growth, and develop strategic relationships within your territory to achieve ambitious sa...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Tackle complex enterprise sales by building sustainable partnerships with C-level executives. Own territory and sales process to drive revenue growth while managing existing customer accounts and ensu...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Empower our sales initiatives by identifying and nurturing C-level partnerships, driving territory growth through innovative strategies, and maximizing long-term success with enterprise clients. Join...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Join a team that's committed to innovative enterprise solutions. Drive growth and build strategic partnerships with C-level executives while managing your territory and crafting winning strategies for...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Join our dynamic sales team to drive growth and forge strategic partnerships with C-level executives, expanding market presence and maximizing revenue across various sectors while managing your territ...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Accelerate revenue growth by cultivating high-level customer relationships and driving new business for enterprise solutions. Own the complete sales cycle while collaborating with C-suite executives t...
Reposted yesterday
Enterprise Account Executive - Remote, Southeast Region USA
$125K - $150K *
Advance business growth by building strategic partnerships with C-suite executives, driving revenue through new accounts and expanding existing customer relationships. Lead initiatives across multiple...
Reposted yesterday
$70K - $130K *
Engage in innovative systems engineering for the THAAD program, translating mission objectives into design and developing software for high- and medium-fidelity simulations, while ensuring system inte...
6 days ago
Application Support & Development Engineer
$120K - $130K *
Join a team that supports and enhances life sciences applications, focusing on Translational Sciences and Clinical Data Management. This role involves technical oversight, user support, and cross-func...
4 weeks ago
Senior Storage Systems Engineer
$60K - $180K *
Champions the refinement and automation of storage systems, enhancing uptime and performance. Collaborate with diverse teams to troubleshoot, develop solutions, and assess vulnerability in virtual ser...
1 week ago
$140K - $160K *
Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...
Yesterday
Territory Account Manager, Exposure Management (West)
$125K - $175K *
Shape the future of SaaS Cyber Solutions by driving pipeline generation and building strategic channel partnerships. Collaborate with clients and teams to enhance brand awareness and deliver exception...
3 weeks ago
$72K - $103K *
Lead the charge in establishing and executing robust QA strategies to ensure operational reliability of software and hardware integrations across multi-device ecosystems, while optimizing workflows an...
Reposted 2 weeks ago
$79K - $147K *
Tackle complex systems engineering challenges by developing and analyzing requirements, verifying system performance, and collaborating across engineering disciplines to create innovative solutions th...
2 weeks ago
Field Service Technician, Intermediate
$66K - $111K *
The Field Service Technician is responsible for calibrating and adjusting electronic measurement and test equipment, including multi-vendor products. This role requires problem-solving skills in calib...
Reposted 3 weeks ago
Enterprise Account Executive - LATAM
$300K - $320K *
Elevate your career by mastering enterprise sales in a dynamic, supportive team. Engage with clients to showcase innovative solutions that address IT challenges, while exceeding sales goals and foster...
2 weeks ago
Senior Automation Technical Training Instructor
$160K - $190K *
Transform the landscape of automation training by delivering comprehensive education on cutting-edge systems for power protection and control. Mentor others, develop new processes, and drive improveme...
Reposted 3 weeks ago
Account Executive | Large Enterprise | Oklahoma
$101K - $140K *
Drive client satisfaction and growth through strategic sales initiatives, building trust with C-Level executives in Large Enterprise accounts. Own complex sales processes and exceed targets while maxi...
Reposted 6 days ago
$175K - $190K *
Champion seamless integration of systems as a Senior Enterprise Engineer, driving innovative solutions through Python and collaboration with cross-functional teams. Own projects from design to deliver...
3 weeks ago
$110K - $130K *
Transform the future of naval radar systems by delivering advanced engineering support, enhancing shipboard capabilities, and ensuring thorough performance evaluations while collaborating with industr...
2 weeks ago
Production Support Engineer (Tier III Operations)
$110K - $130K *
Lead incident resolution and ensure system reliability for mission-critical infrastructure. Collaborate with cross-functional teams to optimize performance and enhance service availability through pro...
3 weeks ago
Subject Matter Expert (SME) DevOps Engineer
$190K - $220K *
Drive innovative solutions as a Senior DevOps Engineer, tackling complex technical challenges and enhancing deployment strategies to ensure efficient and secure software delivery for government partne...
4 weeks ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.