Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$125K - $150K *

Join a team that's pivotal in driving revenue through sustainable partnerships, engaging key C-level decision makers, and owning the sales process. Develop territory strategies, generate leads, and gr...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock your potential by driving new business and managing key accounts with C-level executives, contributing to significant revenue growth while building sustainable partnerships and expanding your t...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock your potential by leading the sales charge in enterprise software, driving revenue growth through strategic partnerships and engaging with C-suite executives. Own your territory and elevate bus...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Innovate in a remote role, leading enterprise sales initiatives. Engage with C-level executives, drive revenue growth, and develop strategic relationships within your territory to achieve ambitious sa...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Tackle complex enterprise sales by building sustainable partnerships with C-level executives. Own territory and sales process to drive revenue growth while managing existing customer accounts and ensu...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Empower our sales initiatives by identifying and nurturing C-level partnerships, driving territory growth through innovative strategies, and maximizing long-term success with enterprise clients. Join...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's committed to innovative enterprise solutions. Drive growth and build strategic partnerships with C-level executives while managing your territory and crafting winning strategies for...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join our dynamic sales team to drive growth and forge strategic partnerships with C-level executives, expanding market presence and maximizing revenue across various sectors while managing your territ...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate revenue growth by cultivating high-level customer relationships and driving new business for enterprise solutions. Own the complete sales cycle while collaborating with C-suite executives t...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Advance business growth by building strategic partnerships with C-suite executives, driving revenue through new accounts and expanding existing customer relationships. Lead initiatives across multiple...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $130K *

Engage in innovative systems engineering for the THAAD program, translating mission objectives into design and developing software for high- and medium-fidelity simulations, while ensuring system inte...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $130K *

Join a team that supports and enhances life sciences applications, focusing on Translational Sciences and Clinical Data Management. This role involves technical oversight, user support, and cross-func...

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$60K - $180K *

Champions the refinement and automation of storage systems, enhancing uptime and performance. Collaborate with diverse teams to troubleshoot, develop solutions, and assess vulnerability in virtual ser...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $175K *

Shape the future of SaaS Cyber Solutions by driving pipeline generation and building strategic channel partnerships. Collaborate with clients and teams to enhance brand awareness and deliver exception...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $103K *

Lead the charge in establishing and executing robust QA strategies to ensure operational reliability of software and hardware integrations across multi-device ecosystems, while optimizing workflows an...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $147K *

Tackle complex systems engineering challenges by developing and analyzing requirements, verifying system performance, and collaborating across engineering disciplines to create innovative solutions th...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$66K - $111K *

The Field Service Technician is responsible for calibrating and adjusting electronic measurement and test equipment, including multi-vendor products. This role requires problem-solving skills in calib...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$300K - $320K *

Elevate your career by mastering enterprise sales in a dynamic, supportive team. Engage with clients to showcase innovative solutions that address IT challenges, while exceeding sales goals and foster...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $190K *

Transform the landscape of automation training by delivering comprehensive education on cutting-edge systems for power protection and control. Mentor others, develop new processes, and drive improveme...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$101K - $140K *

Drive client satisfaction and growth through strategic sales initiatives, building trust with C-Level executives in Large Enterprise accounts. Own complex sales processes and exceed targets while maxi...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$175K - $190K *

Champion seamless integration of systems as a Senior Enterprise Engineer, driving innovative solutions through Python and collaboration with cross-functional teams. Own projects from design to deliver...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the future of naval radar systems by delivering advanced engineering support, enhancing shipboard capabilities, and ensuring thorough performance evaluations while collaborating with industr...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead incident resolution and ensure system reliability for mission-critical infrastructure. Collaborate with cross-functional teams to optimize performance and enhance service availability through pro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $220K *

Drive innovative solutions as a Senior DevOps Engineer, tackling complex technical challenges and enhancing deployment strategies to ensure efficient and secure software delivery for government partne...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.