Support Escalation Engineer Jobs

Lead revenue growth by positioning service-led solutions for digital infrastructure projects. Collaborate with clients and cross-functional teams to develop tailored proposals and drive efficiency thr...

Elevate customer satisfaction by leveraging extensive expertise in troubleshooting, cloud, storage, and networking. Drive impactful solutions for FED accounts while collaborating cross-functionally to...

Transform the sales landscape by driving technical pre-sales activities and partner training. Collaborate across teams to ensure successful end-user adoption and exceed revenue targets through experti...

Unlock potential by leveraging your expertise in security technology to drive pre-sales technical activities, ensure client buy-in, and build strong partnerships that convert opportunities into revenu...

Join a dynamic team as a Forward Deployed Software Engineer to develop and enhance autonomous systems through hands-on software integration and real-world field deployment, driving innovation and reli...

Engage in refining and deploying cutting-edge autonomous systems for real-world maritime operations. Collaborate closely with cross-functional teams, utilizing real-time data to enhance performance an...

Serve as a vital link between clients and engineering teams, ensuring top performance of semiconductor manufacturing tools through customer support, system troubleshooting, and process optimization, d...

Innovate solutions that drive advanced semiconductor manufacturing by supporting product lifecycles, from concept through qualification. Collaborate with customers and R&D to enhance processes and tro...

Manage and build the product support organization to ensure mission-critical systems operate effectively, providing real-time assistance and coordinated spare part support for customers, while driving...

Elevate product support by leading a talented team to ensure mission-critical hardware and software operate seamlessly. Guide customer satisfaction through proactive support processes, technical docum...

Pioneer the design and integration of advanced systems for naval aviation platforms, ensuring compliance with performance and safety standards while collaborating across diverse teams to develop innov...

Optimize system performance and security by supporting server operations, troubleshooting incidents, and implementing robust solutions to scale infrastructure and meet business demands effectively and...

Empower our sales team by leveraging your expertise in cyber security and ICS/OT technologies, driving pre-sales support and delivering impactful solutions for the SLED sector while fostering strong t...

Lead the charge in advancing cloud security solutions by building strategic relationships and collaborating effectively with customers and internal teams to align technology with business goals for a...

Shape the future of avionics by leading MADXR system integration and qualification. Collaborate across teams to enhance product reliability and support high-volume manufacturing, ensuring compliance a...

Collaborate with cross-functional teams to design and enhance scalable ERP solutions that streamline operations across multiple departments, ensuring efficient and effective support for core business...

Innovate within a dynamic environment as a Principal R&D Solutions Engineer, architecting custom solutions for US government programs, and lead the evolution of engineering capabilities in space domai...

Empower advancements as you lead IT/OT engineering projects, guiding teams across diverse technologies while ensuring the success of client-facing initiatives and technical communications. Join us in...

Join us to ensure robust performance of mission systems in dynamic environments. You'll play a pivotal role in testing and validating complex systems, directly impacting national security and geospati...

Drive mission success by ensuring reliable, secure system performance through rigorous testing, integration, and validation in complex geospatial environments that enhance national security...

Tackle complex trading workflows and lead domain expertise to drive innovative product solutions, collaborating with cross-functional teams and mentoring junior staff to enhance trading execution capa...

Lead the charge in IT/OT engineering projects, driving innovation and collaboration across technologies while mentoring junior team members to enhance system performance and project delivery in a dyna...

Elevate your career by delivering strategic guidance and technical excellence to clients. Own client integrations end-to-end while collaborating with engineering teams, ensuring solutions meet busines...

Join us in enhancing enterprise IT environments! You will provide advanced operational support for cloud and on-premise systems, managing VDI infrastructure, assisting global users, and ensuring secur...

Engage in transforming infrastructure reliability by designing resilient systems and maintaining performance to achieve uptime goals. Collaborate closely with engineering teams to ensure seamless oper...