Support Escalation Engineer Jobs

Analyze complex engineering challenges and deliver tailored solutions to strategic enterprise accounts. Partner with sales teams to drive growth, provide technical leadership, and engage with customer...

Lead the testing, inspection, and maintenance of substation electrical equipment with minimal supervision, focusing on safety and quality while troubleshooting and collaborating on field projects...

Join a team that's dedicated to maintaining and testing electrical equipment with a focus on safety and quality. This role requires independent problem-solving and collaboration for enhanced operation...

Transform field operations by independently testing and maintaining substation electrical equipment. Leverage strong troubleshooting skills to enhance safety, quality, and efficiency while collaborati...

Explore opportunities to enhance your skills as you conduct testing, inspection, and maintenance of substation electrical equipment with minimal supervision, while prioritizing safety and promoting a...

Unlock potential by serving as a technical lead and solution architect, collaborating with sales teams to deliver complex HR technology solutions. Drive compliance efficiency and demonstrate ROI to ex...

Unlock potential by leading technical solutions for HR compliance, collaborating across teams to design custom integrations, and presenting to C-suite executives, all while driving efficient pre-sales...

Join a team that's committed to enhancing security operations through proactive incident response, threat hunting, and continuous improvement in a government environment. Your expertise will help safe...

Help us manage and optimize enterprise IT capacity and service levels, ensuring performance meets federal standards. Collaborate closely with IT teams to enhance service delivery and drive continual i...

Champion enterprise IT service and capacity management by overseeing performance metrics, service level agreements, and proactive planning to meet federal clientele needs while fostering continual ser...

Lead the charge in managing a distributed SRE team across APAC, ensuring customer success with Redline products, and enhancing operational excellence through automation and proactive issues resolution...

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

Champion technical solutions by leading complex support challenges, transforming escalated incidents into documented improvements while collaborating with Engineering and Product teams to enhance syst...

Lead the charge in advanced technical support, managing high-severity escalations and fostering collaboration between Customer Care and Engineering to ensure systematic issue resolution and ongoing pr...

Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...

Innovate your career with a role focused on complex technical support. Collaborate with engineering teams, lead root cause analysis, and enhance service efficiency while driving systemic improvements...

Unlock potential by serving as a key technical leader, bridging engineering and enterprise architecture to eliminate adoption friction and enhance cloud-native infrastructure and AI platform deploymen...

Transform enterprise architecture by leading critical platform modernizations and AI deployments, while bridging engineering and C-suite leadership to drive adoption of cloud-native technologies at sc...

Transform government engagement through AI as you develop strategies and build relationships with key stakeholders. Leverage your expertise to drive growth and educate clients on the value of conversa...

Champion functional analysis excellence by leading incident management and mentoring team members, ensuring optimal system performance and user satisfaction in a dynamic technical environment. Drive m...

Elevate your career by joining us as we enhance cutting-edge missile defense systems. Collaborate with innovative teams while shaping the future of security through technology upgrades and system arch...

Lead the design and delivery of robust cloud infrastructure solutions while collaborating with cross-functional teams to enhance application reliability and security, ensuring seamless service provisi...

Transform customer experiences by delivering proactive technical support. Collaborate with cross-functional teams to analyze complex issues and drive innovative solutions, ensuring data security and e...

Shape technical sales strategies by leveraging your engineering expertise to showcase our innovative observability solutions, influence prospective clients, and drive successful sales outcomes through...

Contribute to technical sales success by leveraging your expertise to conduct detailed discovery sessions, present tailored demos, and support sales strategies as a key resource in driving client enga...