Support Escalation Engineer Jobs

Shape the future of strategic partnerships by managing alliances, driving growth, and enabling solutions globally. Engage in business and solution development while cultivating relationships with clie...

Drive strategic partnerships by cultivating relationships, defining growth strategies, and supporting global business initiatives to enhance revenue and client value. Collaborate effectively across te...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Analyze complex customer issues to identify root causes and improve software performance. Collaborate with engineering teams to enhance customer experience and ensure quick resolutions to technical ch...

Engage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonst...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Engage with customers to provide technical solutions and sales support for cutting-edge PNT products. Collaborate with sales teams and customers on product integration, demonstrations, and strategic p...

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

Transform customer experiences by providing expert technical support, delivering training, and fostering collaboration across global teams to enhance product performance and user satisfaction in a dyn...

Drive engineering excellence by leading a talented Linux network stack team, overseeing projects, and fostering collaboration to achieve timely and successful engineering outcomes...

Lead the charge in systems engineering for advanced satellite-based solutions. Support design, integration, and deployment across hardware, software, and networking components while collaborating with...

Drive the engineering and management of security solutions for enterprise environments, ensuring system integrity and optimal endpoint lifecycle management across a global network 24/7. Collaborate on...

Join a specialized team to enhance customer support in network testing solutions, focusing on complex OSI Layer 2-3 challenges. Collaborate with global colleagues and deliver exceptional service while...

Transform revenue growth by serving as the technical lead in sales, conducting tailored demonstrations, crafting optimized RFP responses, and representing the company at industry events to drive succe...

Join a team shaping the future of airspace safety and surveillance. In this role, you’ll design, integrate, and analyze complex systems that enhance the security of our skies, directly supporting the...

Join a team that's dedicated to enhancing IT infrastructure while leading onsite support operations. Your expertise will drive service excellence across multiple locations, fostering collaboration and...

Transform secure enterprise networks by configuring, monitoring, and troubleshooting high-availability infrastructure while ensuring seamless connectivity and robust security compliance in critical go...

Transform cloud support with a hands-on role managing AWS infrastructure, ensuring security, optimization, and compliance across multiple environments. Collaborate with teams to deliver efficient solu...

Champion system innovation by developing and optimizing applications on Linux, integrating systems, and enhancing operational performance within a collaborative team to accomplish critical national mi...

Unlock your potential in a remote role focusing on system installation, diagnosing issues, and executing quality assurance. Collaborate on projects to enhance customer satisfaction and drive process i...

Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...

Join our mission to enhance national security through innovative systems engineering. Collaborate with diverse teams to design, develop, and advance cutting-edge technologies, shaping the future of th...

Transform systems engineering capabilities by integrating advanced technology solutions. Collaborate with diverse teams to support customer missions and address critical needs in the Intelligence Comm...

Elevate your career by aligning customer security goals with innovative solutions. As a pre-sales engineer, you will drive sales strategies, present technical solutions, and engage with clients to enh...

Unlock potential by executing complex network operations, troubleshooting circuits, and enhancing mission continuity in a fast-paced, 24/7 environment, ensuring optimal performance across transport an...