Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Tackle the challenge of leading customer success initiatives for Enterprise and Mid-Market segments. You'll drive retention and growth, building scalable processes and a dedicated team culture focused...
5 days ago
$130K - $180K *
Shape the future of Customer Success by leading an AI-first strategy, driving outcomes for Commercial and Enterprise merchants while architecting an innovative CS organization focused on automation an...
Today
$130K - $180K *
Transform Customer Success by architecting an AI-driven strategy for Commercial and Enterprise merchants, ensuring high-performance leadership, optimizing relationships, and enhancing net revenue rete...
Today
Director, Customer Success (Renewals Ownership Required)
$160K - $180K *
Shape the future of customer success by leading a dynamic team dedicated to enhancing client satisfaction and driving innovation in legal technology. Collaborate with cross-functional teams and improv...
Reposted yesterday
Director, Customer Success (Renewals Ownership Required)
$160K - $180K *
Shape the future of customer success by leading innovative strategies that enhance client satisfaction, build strong relationships, and drive team performance for optimum results in the dynamic legal...
Reposted yesterday
Director, Customer Success (Renewals Ownership Required)
$160K - $180K *
Join a team that's driving innovation in legal tech by enhancing customer success strategies, leading a high-performing team, and fostering strong relationships to elevate client satisfaction and rete...
Reposted yesterday
Director, Customer Success (Renewals Ownership Required)
$160K - $180K *
Lead customer success strategies to enhance satisfaction, retention, and team performance. Collaborate cross-functionally to drive innovation and foster relationships, ensuring alignment with business...
Reposted yesterday
Director, Customer Success (Renewals Ownership Required)
$160K - $180K *
Shape the future of customer success by leading a high-performing team, enhancing satisfaction, and aligning initiatives with business goals. Leverage cutting-edge tools and collaborate with industry...
Reposted yesterday
Director, Customer Success (Renewals Ownership Required)
$160K - $180K *
Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...
Reposted yesterday
$90K - $130K *
Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...
4 weeks ago
$130K - $180K *
Deliver exceptional customer experiences by leading multi-functional teams for retention and expansion, driving strategic initiatives, and integrating AI solutions to enhance service models in a fast...
2 weeks ago
$150K - $200K *
Accelerate growth by leading Customer Success strategies, driving retention and expansion across multi-functional teams, and optimizing the customer journey from activation to renewal, representing th...
2 weeks ago
Senior Manager of Customer Success
$130K - $150K *
Lead a high-performing Enterprise Customer Success team, driving retention and growth. Partner cross-functionally to optimize strategy and processes, ensuring valuable customer experiences and success...
1 week ago
Head of Customer Success & Onboarding (B2SMB)
$120K - $150K *
Lead Customer Success & Onboarding efforts to enhance client satisfaction, streamline processes, and elevate team performance. Own strategic accounts and build efficient systems that drive product ado...
2 weeks ago
Principal Customer Success Manager, Strategic
$159K - $229K *
Champion customer success by developing strategic account plans that enhance value and drive growth, collaborating closely with enterprise clients to optimize their use of technology solutions while e...
2 weeks ago
$120K - $150K *
Shape the future of customer success by driving seamless transitions from POC to full rollout, ensuring client satisfaction through strategic project management and effective stakeholder collaboration...
3 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Lead customer success initiatives for high-impact accounts, aligning Salesforce capabilities with client goals. Drive measurable ROI and maintain platform stability through strategic relationships and...
Reposted 3 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Shape the future of customer success by leading strategic initiatives that align client goals with cutting-edge solutions. Foster executive relationships to drive innovation and ensure measurable outc...
Reposted 3 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Unlock strategic growth as you partner with enterprise customers to align Salesforce solutions with their long-term business goals, driving impactful success strategies and fostering strong relationsh...
Reposted 3 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Transform strategic customer partnerships by aligning business goals with Salesforce solutions. Drive ROI through advocacy, risk management, and cross-team collaboration to enhance enterprise customer...
Reposted 3 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Engage in a pivotal role where you'll drive customer success strategies, ensuring alignment between customer goals and Salesforce's platform capabilities, while orchestrating cross-functional teams to...
Reposted 3 weeks ago
$70K - $95K *
Champion customer success by building strategic relationships, ensuring smooth onboarding, and maximizing product adoption. Leverage your SaaS expertise to drive retention, growth, and advocacy across...
4 weeks ago
$70K - $95K *
Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...
4 weeks ago
$80K - $120K *
Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...
2 weeks ago
$90K - $130K *
Empower customer success by driving relationships, adoption, and strategic alignment with key accounts. Leverage insights to enhance value realization and ensure customer satisfaction through proactiv...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.