Take ownership of a diverse portfolio of ecommerce clients, enhancing product adoption and operational success through strategic partnerships and AI-powered solutions, ensuring long-term growth and satisfaction across the customer lifecycle.

Unlock success by leading the Gorgias 360 program through operational excellence and strategic automation, ensuring a seamless integration of AI and human support to elevate customer experience for mid to large size merchants.

Elevate the Gorgias 360 program by driving strategic operational excellence, optimizing BPO partner relationships, and implementing scalable solutions for enhanced customer experience. Collaborate cross-functionally to achieve automation and growth targets.

Drive the Gorgias 360 program to success by owning operations, managing BPO partners, and developing strategic automation roadmaps. Collaborate cross-functionally to enhance customer experiences for mid to large merchants through effective program management.

Join a dynamic team driving revenue growth by forming strategic agency partnerships within the e-commerce sector. Leverage innovative business development tactics to enhance collaboration and expand influence across North America.