Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$150K - $180K *

Explore new frontiers in data development! Lead a dynamic team to innovate and enhance robust data solutions that drive business success while establishing best practices and efficient processes acros...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $312K *

Champion customer success by advising clients on maximizing their HPE solutions. Drive adoption, identify upsell opportunities, and develop strategic plans for key accounts while collaborating across...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $312K *

Accelerate customer success by managing strategic accounts, fostering relationships, and driving adoption of solutions. Partner with internal teams to enhance engagement, maximize value, and ensure me...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Transform clinical operations by providing strategic leadership and direction to enhance patient care delivery, compliance, and quality improvement initiatives across assigned regions, while building...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $120K *

Join a dynamic team as a Senior Customer Success Manager, fostering relationships and driving value for global clients across diverse financial sectors. Lead onboarding, retention, and growth initiati...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$94K - $142K *

Help us transform employee experiences by leveraging HR analytics and strategic partnerships to drive organizational effectiveness and high-performance culture across diverse teams in a fast-paced env...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$94K - $142K *

Join a dynamic Employee Success team to enhance organizational health and drive talent initiatives. Collaborate with diverse teams, utilizing data-driven insights to support leaders in fostering a hig...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$220K - $250K *

Shape the future of our imaging partner network by owning its strategy, performance, and operational excellence. Drive results through effective team leadership and cross-functional collaboration, ens...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$220K - $250K *

Advance a high-performing partner network by managing relationships, overseeing team execution, and driving strategic market decisions to enhance operational efficiency and partner success across a su...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$188K - $282K *

Transform customer experience by leading data enablement and platform strategies. Drive cross-functional collaboration to enhance data governance and usability, while developing high-performing teams...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in shaping field reimbursement strategies to drive access and optimize market opportunities. Build and mentor a high-performing team to achieve corporate goals, while ensuring complian...

2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Partner with us to manage enterprise customer relationships, driving success through insights, workshops, and strategic guidance. This role influences account performance, product adoption, and overal...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $115K *

Shape the future of regional growth by connecting centralized marketing with local teams, driving strategic outreach, and implementing effective Account-Based Marketing campaigns to elevate impact and...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Lead strategic regional marketing initiatives that enhance growth by connecting centralized resources with local expertise, ensuring targeted, data-driven campaigns that enable business development su...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Engage with regional teams to drive growth through strategic marketing enablement, ensuring tailored activation of centralized resources. Leverage insights to enhance outreach initiatives, market camp...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$195K - $245K *

Lead the charge in shaping the data function, uniting operations and analytics. Drive metrics clarity and internal BI ownership, while enhancing data literacy and collaboration across teams to deliver...

Vancouver, BCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$129K - $239K *

Lead innovative NetSuite projects, guiding teams to deliver optimized cloud solutions, enhance client operations, and foster relationships. Shape business processes while mentoring staff and ensuring...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$129K - $239K *

Partner with us to lead transformative NetSuite projects, enhancing client cloud solutions and optimizing business processes while managing relationships and guiding teams through implementations and...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$129K - $239K *

Lead the charge in optimizing cloud solutions by managing NetSuite projects, enhancing client engagements, and fostering innovative business solutions. Drive improvement through expert guidance and su...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$129K - $239K *

Pioneer innovative business solutions in NetSuite projects, leading teams and enhancing client relationships to drive results. Elevate methodologies and support users while fostering growth and techni...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$129K - $239K *

Unlock potential by leading NetSuite implementations and improvements, enhancing business processes and client relationships, while guiding project teams and optimizing cloud solutions for organizatio...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$129K - $239K *

Join a dynamic team to implement and optimize NetSuite solutions, leading projects and enhancing client relationships while driving innovative business strategies and methodologies to maximize technol...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$129K - $239K *

Drive innovative NetSuite implementations and optimizations while leading project teams, enhancing client relationships, and delivering tailored solutions that boost technology effectiveness and busin...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$129K - $239K *

Join a team that's transforming cloud technology through expert NetSuite solutions. Lead projects, enhance client relationships, and shape innovative strategies while delivering high-impact results fo...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Empower users to maximize value through engagement and support in a dynamic environment. Collaborate with enterprise clients and internal teams to drive retention, growth, and a seamless experience, e...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.