Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$182K - $345K *

Transform healthcare delivery by leading innovative Managed Services solutions. Collaborate across teams to architect scalable, technology-driven offerings that enhance operational efficiency and driv...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$136K - $184K *

Join a collaborative team dedicated to optimizing broker distribution strategies, enhancing performance management, and driving significant growth while leading and developing high-performing professi...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Drive strategic initiatives to optimize broker performance and maximize value through effective distribution channels. Collaborate with cross-functional teams to enhance broker engagement, compensatio...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Empower a high-performing team focusing on broker optimization and performance management. Collaborate with cross-functional leaders to drive strategic initiatives enhancing broker effectiveness and m...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $195K *

Shape the future of digital insurance solutions by owning end-to-end engineering delivery and driving high performance across teams in a dynamic, startup-paced environment focused on customer experien...

Waterloo, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$136K - $184K *

Engage in transforming broker distribution strategies while leading and developing a high-performing team to enhance performance, optimize compensation programs, and drive collaboration across market...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Shape the future of broker strategies and performance management by leading high-performing teams, driving strategic initiatives, and optimizing distribution channels to enhance stakeholder value and...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Champion broker strategy to maximize performance and enhance value through effective team leadership, collaboration, and data-driven insights in a dynamic, supportive environment...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Join a team that drives broker engagement and optimizes distribution strategies. As a people leader, you'll leverage insights to enhance performance, cultivate partnerships, and implement compensation...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Drive broker distribution strategies and performance management while leading a high-performing team. Collaborate with cross-functional leaders to optimize compensation programs and enhance broker eng...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $195K *

Unlock engineering excellence by leading cross-functional squads to ensure outstanding delivery, quality, and reliability in high-paced environments. Drive innovative tech strategies while fostering a...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $234K *

Lead and oversee food and nutrition services, ensuring quality meals align with clinical and regulatory excellence while fostering team collaboration and innovation in a dynamic healthcare environment...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $154K *

Elevate organizational success by leading underwriting activities, optimizing processes, and fostering collaboration with Sales to achieve profitability and growth objectives while nurturing a high-pe...

Montreal, QCIn-Person

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $160K *

Unlock potential by leading data and analytics initiatives, driving business insights through impactful reporting solutions, collaborating with teams across the organization to elevate data literacy a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $130K *

Join a team that drives strategic initiatives, overseeing critical business transformations. As a key advisor to leadership, you will execute high-impact projects enhancing operational performance and...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive strategic initiatives by providing executive support to enhance organizational effectiveness. Lead cross-functional projects and foster collaboration to meet business goals, driving impactful ch...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in driving strategic, cross-functional initiatives while advising executive leadership. Collaborate with diverse teams to enhance business processes, ensuring alignment with organizati...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join us to drive strategic change across cross-functional initiatives while supporting executive operations. Lead complex projects that enhance organizational goals, ensuring smooth integration and im...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive impactful change by leading cross-functional initiatives and supporting executive operations to achieve strategic business goals, enhancing organizational effectiveness and market performance th...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Transform critical business initiatives as a strategic advisor, leading cross-functional projects to drive operational excellence and enhance performance in a dynamic environment with executive-level...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a high-performing team as Project Director, driving strategic initiatives across finance, HR, and technology. Lead enterprise projects, ensuring alignment and accountability while navigating comp...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Contribute to client success by forging strategic relationships, guiding campaigns, and delivering data-driven insights. Elevate performance marketing initiatives, ensuring clients achieve their growt...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$105K - $234K *

Drive strategic leadership in food and nutrition services, ensuring high-quality patient meals and operational excellence across multiple sites. Enhance satisfaction and compliance through innovative...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$238K - $280K *

Lead the charge in high-stakes partnership negotiations, structuring complex agreements that foster long-term growth and alignment for Checkr and its strategic partners, while building executive-level...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Engage with federal customers to drive product adoption, ensuring maximum ROI from our enterprise AI platform. You will build relationships, mitigate risks, and be the voice of the customer in product...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.