Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success & Implementation Manager
$75K - $100K *
Join a team that's dedicated to enhancing customer satisfaction by managing the entire post-sale experience. You'll engage with healthcare clients to ensure smooth onboarding, maximize software adopti...
Today
Customer Success Manager, Senior Manager
$150K - $227K *
Analyze customer needs and drive success for high-value clients, ensuring optimal use of our platform. Collaborate with stakeholders to align technical solutions with their business goals to maximize...
1 week ago
Customer Success Manager (Los Angeles Area)
$90K - $110K *
Empower educators by fostering strong relationships with district partners to ensure successful implementation and ongoing value from Magma's solutions, driving enhanced math instruction and learning...
5 days ago
$90K - $120K *
Champion customer success by optimizing product value, ensuring retention, and managing relationships. Collaborate cross-functionally to resolve issues, drive growth, and develop proactive strategies...
Today
Customer Success Manager Leader - Cross Industry Solutions
$120K - $145K *
Champion customer success by managing strategic accounts, leading teams, and driving growth while ensuring exceptional client relationships and operational excellence across a diverse portfolio of ent...
2 weeks ago
$88K - $105K *
Transform customer support operations by overseeing team leadership, coaching, performance management, and process optimization to enhance customer satisfaction and operational efficiency across North...
2 weeks ago
Customer Success Manager 3, Hyperscale
$100K - $150K *
Unlock the potential of customer partnerships by driving strategic engagement, harnessing data insights, and delivering tailored solutions to optimize value realization and ensure growth throughout th...
1 week ago
Customer Success Manager 3, Hyperscale
$109K - $159K *
Unlock potential by managing complex customer relationships and driving success through strategic guidance. Engage executive stakeholders, lead onboarding and adoption initiatives, and leverage data t...
1 week ago
Executive Director, Global Medical Affairs
$160K - $200K *
Champion Global Medical Affairs by leading innovative strategies, optimizing operations, and enhancing client partnerships. Drive impactful solutions in a dynamic environment while managing a diverse...
3 weeks ago
Lead Customer Success Project Manager, Data Center Services
$110K - $130K *
Champion the successful delivery of complex customer projects, overseeing the entire lifecycle from contract execution to operational turnover. Lead cross-functional teamwork while enhancing the skill...
3 weeks ago
$110K - $130K *
Engage customers as the senior point of contact, nurturing relationships and driving renewals and upsell opportunities. Lead a customer operations team, develop scalable processes, and collaborate cro...
6 days ago
Customer Success Manager - Enterprise
$90K - $120K *
Transform customer experiences by driving success in enterprise account management. Own onboarding, engagement, and retention strategies while collaborating with cross-functional teams to develop scal...
3 weeks ago
Senior Customer Success Manager
$110K - $130K *
Manage high-value client relationships to ensure exceptional service, drive growth, and act as a trusted advisor. Collaborate cross-functionally to develop tailored engagement strategies and influence...
3 weeks ago
Director of Partner Success - AMER
$200K - $271K *
Accelerate progress at our Partner Ecosystem team, leading partner enablement and delivery excellence. Foster growth strategies, mentor a dedicated team, and collaborate across functions to enhance pa...
1 week ago
Director of Partner Success - AMER
$200K - $271K *
Shape the future of partner success by leading a high-impact team to enable and grow a thriving partner ecosystem focused on delivering exceptional business outcomes and enhancements for clients throu...
1 week ago
Director of Partner Success - AMER
$181K - $244K *
Champion partner success by leading enablement and delivery excellence initiatives. Drive growth through strategic collaboration, mentoring a high-performing team, and ensuring partners maximize busin...
1 week ago
Director of Partner Success - AMER
$160K - $230K *
Empower partner success through strategic enablement and delivery excellence. Lead a high-performing team to enhance collaboration, drive growth, and achieve optimal partner outcomes in a dynamic SaaS...
1 week ago
Director of Partner Success - AMER
$160K - $230K *
Lead the charge in scaling the Partner Ecosystem by enabling consulting and technology partners to enhance business success through Anaplan's apps and platform...
1 week ago
Director of Partner Success - AMER
$181K - $244K *
Empower our Partner Success team to enhance partner enablement and drive growth. Lead strategic initiatives, coach a motivated team, and foster collaboration to ensure partners excel with our applicat...
1 week ago
Director of Customer Experience
$150K - $180K *
Empower a world-class customer experience by leading the CX team and orchestrating member engagement strategies that enhance satisfaction and retention at every touchpoint, driving the organization’s...
3 weeks ago
Director of Customer Experience
$150K - $180K *
Play a key role in enhancing the customer journey by leading strategies that drive customer satisfaction and retention. Collaborate with cross-functional teams to create a seamless member experience a...
3 weeks ago
$130K - $160K *
Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...
4 weeks ago
$160K - $200K *
Lead and innovate Tapcheck's Customer Success strategy across support, onboarding, and account management, driving retention and revenue growth while developing a high-performing team in a fast-paced...
1 week ago
Executive Business Parter, Customer Success
$110K - $130K *
Shape the future of Customer Success by partnering with executives to enhance operational effectiveness, drive strategic initiatives, and transform complex data into actionable insights that inform de...
1 week ago
Associate Director, Client Success
$100K - $150K *
Join a team that's dedicated to enhancing client success by building strategic relationships, ensuring customer growth, and driving adoption of solutions in a dynamic hybrid environment. Be a pivotal...
Yesterday
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.