Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Join a team that's dedicated to transforming financial strategies, driving insights, and shaping resource allocation as you lead a high-performing FP&A team to deliver impactful, data-driven decisions...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Join a team that's redefining financial strategy as you lead FP&A efforts, transforming complex data into actionable insights while mentoring a dynamic team and partnering cross-functionally to drive...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive strategic financial planning and advisory services across functions, managing a high-performing FP&A team to empower executive leadership with actionable insights and optimize resource allocatio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $160K *

Lead the charge in strategic financial planning by transforming data into impactful insights. Drive resource allocation, forecasting, and risk management while developing a high-performing FP&A team i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Elevate your career by leading financial strategy and team development, bridging commercial insights with operational excellence. Drive resource allocation, risk assessment, and executive-level partne...

Vancouver, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $280K *

Accelerate progress at the forefront of clinical excellence, leading nursing, rehab, and behavioral health teams to achieve quality, cost-effective care for participants across various settings while...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Optimize user experiences by leading design strategy in a dynamic, innovative environment. Drive impactful digital solutions, manage a diverse team, and shape customer-centered products while integrat...

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Drive adoption of finance transformation initiatives by leading enterprise-wide training and change management strategies, enhancing stakeholder alignment and promoting a culture of continuous improve...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $147K *

Champion exceptional production management across diverse global events, overseeing all project elements from inception to conclusion, ensuring high-quality execution and collaboration with teams and...

3 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$120K - $150K *

Drive finance transformation by leading training and change management initiatives. Create impactful programs that ensure stakeholder alignment and foster a culture of continuous improvement across fi...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$130K - $150K *

Oversee customer success initiatives, enhance user experience, and lead a dynamic team focused on satisfaction, retention, and revenue growth. Collaborate with Sales and Engineering to align goals and...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Drive customer success to new heights by leading a team focused on enhancing customer experience, retention, and revenue growth while fostering a customer-centric culture and effectively managing team...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$152K - $251K *

Lead customer growth initiatives by optimizing acquisition strategies through data insights. Collaborate cross-functionally to enhance performance metrics and drive conversion, ensuring alignment with...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Analyze and optimize sales strategies to drive revenue growth, enhance forecasting accuracy, and improve account management effectiveness. Collaborate with cross-functional teams to elevate performanc...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$113K - $163K *

Unlock your potential by managing client relationships and driving campaign strategies that maximize advertising effectiveness. Collaborate across teams to optimize customer success in a hybrid work e...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$125K - $171K *

Unlock strategic HR potential by partnering with leaders to align initiatives and enhance organizational design, driving effective employee relations and development for optimal performance across mul...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$96K - $136K *

Transform internal communications to enhance employee understanding of retirement and well-being programs. Lead strategy, engagement initiatives, and create impactful messaging that aligns with organi...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $231K *

Engage communities by leading a dynamic marketing team to develop data-driven strategies for patient acquisition while ensuring compliance with Medicare regulations across all initiatives...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Drive community excellence through strategic leadership, operational oversight, and regulatory compliance. Cultivate resident relationships while ensuring high-quality service and effective financial...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Transform customer experiences by delivering engaging training and support, enhancing software adoption and satisfaction while collaborating across teams to drive continuous improvement in a dynamic...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $130K *

Help us optimize Client Care Operations by leading strategic initiatives and enhancing customer experiences through data analysis, process improvement, and quality management within a fast-paced SaaS...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Join a team that's transforming healthcare through innovative sterile processing leadership. Drive operational excellence, establish strategic objectives, and enhance patient care by implementing best...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Shape the future of human resources in a dynamic manufacturing environment by leading strategic HR initiatives, ensuring compliance, and cultivating a performance-oriented culture across multiple busi...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Champion a high-performance culture by leading HR strategies that drive operational success and compliance in a dynamic manufacturing environment. Partner with leadership to develop talent and enhance...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead and oversee multiple complex construction projects, ensuring quality, safety, and adherence to standards while effectively managing resources and client relationships throughout the project lifec...

Mississauga, ONIn-Person

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.