Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Shape and elevate product innovation by driving category planning and execution. Lead cross-functional teams to capitalize on market insights, deliver strategic initiatives, and foster a culture of co...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $200K *

Drive acquisition strategy and execution, enhancing growth through robust pipeline management and transaction governance, while collaborating with executives for target evaluation and integration read...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$200K - $230K *

Join a team that's redefining brand marketing, driving global strategies and innovative campaigns to enhance visibility and market reach for a vibrant lifestyle brand while fostering collaboration and...

2 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$274K - $371K *

Advance the execution and delivery of innovative silicon products through effective program management, engaging multiple stakeholders and navigating complex technical challenges to support customer n...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$177K - $267K *

Lead the development and execution of innovative credential management strategies, enabling secure, scalable payment solutions across diverse platforms while fostering key stakeholder relationships an...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Shape the future of credential management by defining product strategy and driving innovation in payments security. Collaborate with stakeholders to enhance client experiences and lead a team of produ...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Partner with us to define and drive product strategy for Credential Management, ensuring secure, scalable solutions across a dynamic payments ecosystem, while fostering relationships with stakeholders...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Help us develop and drive product strategies for Credential Management in a complex payments ecosystem, ensuring secure, scalable solutions that enhance merchant experiences and drive innovation in th...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Elevate payment security by defining and driving product strategy for unified credential management, leveraging innovative technologies for scalable, agnostic solutions that enhance client experience...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $267K *

Accelerate progress at the forefront of credential management, driving product innovation and strategy for a global payment ecosystem. Engage with key stakeholders to enhance security and simplify pay...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $267K *

Champion innovation in credential management, leading product strategy and development for scalable, secure solutions in the payments ecosystem. Foster collaboration with stakeholders and drive market...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $267K *

Lead the transformation of credential management in the payments ecosystem. Drive product strategy and innovation, oversee development teams, and establish strong stakeholder relationships to enhance...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $125K *

Unlock potential by managing the CEO's priorities, enhancing operations, and fostering relationships across leadership. Thrive in a fast-paced environment, leveraging organizational skills and technol...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$70K - $115K *

Shape the future of regional growth by connecting centralized marketing with local teams, driving strategic outreach, and implementing effective Account-Based Marketing campaigns to elevate impact and...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Lead strategic regional marketing initiatives that enhance growth by connecting centralized resources with local expertise, ensuring targeted, data-driven campaigns that enable business development su...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Engage with regional teams to drive growth through strategic marketing enablement, ensuring tailored activation of centralized resources. Leverage insights to enhance outreach initiatives, market camp...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$163K - $199K *

Transform our CRM ecosystem by driving Salesforce strategy, ensuring robust business and technical alignment to elevate customer and sales operations while enhancing user experience and data integrity...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Manage the end-to-end process of our Data Factory, driving strategy, automation, and system development. Collaborate across teams to create scalable solutions and ensure product quality and operationa...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Engage in a dynamic role as a Technical Product Manager, driving strategies for our Data Factory. Collaborate across teams to transform prototypes into scalable systems while ensuring quality, cost-ef...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Drive success by leading the Field Sales Engineering team, overseeing technical strategies and performance metrics to support dealers and enterprise users across North America while aligning with comp...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $180K *

Lead the charge in optimizing account management and customer success for complex public sector partnerships. You will oversee a high-performing team, ensuring proactive relationship management, reten...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$236K - $439K *

Address high-impact US strategic projects by leading execution teams and fostering cross-functional collaboration to deliver measurable business outcomes and enhance internal project capabilities...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$236K - $439K *

Elevate business outcomes by leading high-impact strategic projects, ensuring cross-functional execution, stakeholder alignment, and measurable results. Drive a robust project portfolio with a focus o...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$88K - $105K *

Drive operational excellence and continuous improvement across multiple healthcare teams, mentoring staff and ensuring efficient care delivery in a dynamic environment. Collaborate strategically to en...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's committed to driving operational excellence and continuous improvement across diverse healthcare teams, ensuring quality service delivery while mentoring and developing top talent a...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.