Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$145K - $185K *

Lead strategic initiatives and oversee key client accounts in integrated scientific communications, ensuring operational excellence and exceptional client service while fostering growth and collaborat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$184K - $307K *

Shape the future of enterprise data architecture by designing scalable, reusable solutions that integrate AI and automation. Lead cross-functional collaboration to transform data capabilities into pro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $156K *

Champion customer success by leading a team to enhance satisfaction and retention. Develop strategies that drive strong relationships, utilize data for insights, and collaborate across teams to meet a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $240K *

Empower growth by leading strategic initiatives and driving market insights. Collaborate with cross-functional teams to develop and implement transformative strategies that enhance business performanc...

Reposted yesterday

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive brand excellence by defining architecture and storytelling, leading a creative team, and ensuring coherence across all brand materials for impactful campaigns and presentations...

5 days ago

  •   5 - 7 years exp.  •   Media

$121K - $152K *

Drive growth through strategic business development and account management, collaborating closely with clients and internal teams to achieve key objectives and enhance service delivery in a dynamic en...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $210K *

Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$100K - $120K *

Drive your career forward by leading innovative product strategies, overseeing the lifecycle from ideation to market, and collaborating with cross-functional teams to achieve growth and success in a d...

Etobicoke, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Shape and elevate product innovation by driving category planning and execution. Lead cross-functional teams to capitalize on market insights, deliver strategic initiatives, and foster a culture of co...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $200K *

Drive acquisition strategy and execution, enhancing growth through robust pipeline management and transaction governance, while collaborating with executives for target evaluation and integration read...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$200K - $230K *

Join a team that's redefining brand marketing, driving global strategies and innovative campaigns to enhance visibility and market reach for a vibrant lifestyle brand while fostering collaboration and...

2 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$274K - $371K *

Advance the execution and delivery of innovative silicon products through effective program management, engaging multiple stakeholders and navigating complex technical challenges to support customer n...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$177K - $267K *

Lead the development and execution of innovative credential management strategies, enabling secure, scalable payment solutions across diverse platforms while fostering key stakeholder relationships an...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Shape the future of credential management by defining product strategy and driving innovation in payments security. Collaborate with stakeholders to enhance client experiences and lead a team of produ...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Partner with us to define and drive product strategy for Credential Management, ensuring secure, scalable solutions across a dynamic payments ecosystem, while fostering relationships with stakeholders...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Help us develop and drive product strategies for Credential Management in a complex payments ecosystem, ensuring secure, scalable solutions that enhance merchant experiences and drive innovation in th...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$177K - $267K *

Elevate payment security by defining and driving product strategy for unified credential management, leveraging innovative technologies for scalable, agnostic solutions that enhance client experience...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $267K *

Accelerate progress at the forefront of credential management, driving product innovation and strategy for a global payment ecosystem. Engage with key stakeholders to enhance security and simplify pay...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $267K *

Champion innovation in credential management, leading product strategy and development for scalable, secure solutions in the payments ecosystem. Foster collaboration with stakeholders and drive market...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $267K *

Lead the transformation of credential management in the payments ecosystem. Drive product strategy and innovation, oversee development teams, and establish strong stakeholder relationships to enhance...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $125K *

Unlock potential by managing the CEO's priorities, enhancing operations, and fostering relationships across leadership. Thrive in a fast-paced environment, leveraging organizational skills and technol...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$145K - $175K *

Drive business growth across the Natural Channel by leading customer relationships and strategic initiatives. Maximize distribution and profitability through effective collaboration and execution of t...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$70K - $115K *

Shape the future of regional growth by connecting centralized marketing with local teams, driving strategic outreach, and implementing effective Account-Based Marketing campaigns to elevate impact and...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Lead strategic regional marketing initiatives that enhance growth by connecting centralized resources with local expertise, ensuring targeted, data-driven campaigns that enable business development su...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $115K *

Engage with regional teams to drive growth through strategic marketing enablement, ensuring tailored activation of centralized resources. Leverage insights to enhance outreach initiatives, market camp...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.