Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
C - Director, Digital Experience & Production
$108K - $135K *
Join a team that's driving digital strategy and engagement, enhancing supporter acquisition through innovative marketing. Lead a dynamic team while managing relationships and maximizing the organizati...
2 weeks ago
Director, Sales - Mid-Market Accounts
$125K - $150K *
Grow your career by leading a dynamic sales team to achieve new business growth. Inspire excellence, develop strategy, and drive results in the mid-market sector of employment screening. Join us in sh...
2 weeks ago
$251K - $363K *
Inspire change by driving customer success and engagement throughout the post-sales lifecycle, collaborating with C-level executives and diverse teams to unlock measurable business value from technolo...
3 weeks ago
$100K - $130K *
Champion a results-oriented sales strategy while leading a dynamic team in the residential home building sector. Drive performance, cultivate relationships, and elevate customer experiences across mul...
4 weeks ago
Senior Manager, Enterprise Customer Success - US Central
$156K - $241K *
Join a team that's transforming customer success in a hyper-growth environment. Lead Enterprise Customer Success Managers, build key relationships, and execute strategies that drive customer satisfact...
Reposted 2 weeks ago
$90K - $120K *
Architect impactful client relationships as an Engagement Manager, guiding enterprise clients from onboarding to deep insights, driving value through comprehensive research engagements and shaping the...
Yesterday
Director, Brand Engagement Lead, essie US
$140K - $203K *
Champion brand engagement by leading innovative marketing strategies that enhance consumer connections and elevate brand presence through data-driven social, influencer, and PR initiatives designed to...
1 week ago
$100K - $150K *
Join a team that drives transformative growth by leading new business efforts and crafting winning pitches within the influencer marketing landscape. Leverage your expertise to build relationships and...
Yesterday
Product Director, Customer Experience & Product Analytics
$230K - $270K *
Optimize the customer journey by architecting AI-driven experiences that enhance feedback, support, and product engagement, ensuring seamless onboarding and continuous growth in a dynamic environment...
1 week ago
Product Director, Customer Experience & Product Analytics
$230K - $270K *
Join a team that champions customer experience by crafting innovative AI-driven systems. You'll drive product analytics and ensure a seamless customer journey while transforming insights into actionab...
1 week ago
$90K - $130K *
Elevate client engagement by owning full lifecycle management, transforming insights into impactful strategies, and building scalable processes in a groundbreaking role that shapes client partnerships...
Today
$90K - $120K *
Take ownership of client relationships by leading end-to-end research engagements, transforming AI insights into actionable business strategies, and establishing scalable processes for client success...
Today
$90K - $130K *
Engage with enterprise clients as a trusted advisor, managing research initiatives from design to delivery. Shape impactful insights using cutting-edge AI tools while developing processes to enhance c...
Yesterday
$90K - $130K *
Grow your career with a pioneering role, owning client relationships and driving research engagements from inception to growth. Shape delivery models and insights that influence key business decisions...
2 days ago
$90K - $120K *
Unlock potential as you build lasting client partnerships, guiding them through end-to-end research engagements. Elevate the delivery model and contribute directly to shaping the future of AI insights...
2 days ago
$90K - $130K *
Pioneer client engagements from onboarding to insights delivery, shaping effective partnerships and scaling service models. Drive research projects and foster strong client relationships while influen...
4 days ago
Product Director, Customer Experience & Product Analytics
$230K - $270K *
Take ownership of customer experience by crafting systems that enhance onboarding, adoption, and feedback. Collaborate with product, sales, and engineering to ensure a seamless lifecycle that empowers...
1 week ago
Product Director, Customer Experience & Product Analytics
$230K - $270K *
Drive customer success by building responsive systems for engaging, onboarding, and supporting enterprise clients in their journey to maximize product value through AI-driven insights and seamless fee...
1 week ago
Product Director, Customer Experience & Product Analytics
$230K - $270K *
Transform customer interactions by owning the customer experience lifecycle, integrating AI capabilities, and synthesizing data-driven insights to bolster revenue growth and streamline operations acro...
1 week ago
Director of Lifecycle / Retention
$120K - $150K *
Drive customer engagement and retention strategies to enhance long-term relationships, improve satisfaction, and optimize lifecycle experiences across onboarding, renewals, and loyalty initiatives in...
2 weeks ago
Senior Director, Sales Enablement
$201K - $327K *
Join a visionary team driving global sales enablement strategies, enhancing the effectiveness of a diverse workforce while leveraging cutting-edge technology. Shape impactful programs and elevate perf...
3 weeks ago
Senior Director, Sales Enablement
$201K - $327K *
Drive global enablement programs that empower sales and customer success teams. Lead a diverse group of 50+ professionals while leveraging advanced technologies to enhance performance across the custo...
3 weeks ago
Associate Director - Client Growth Partner (Energy & Utilities)
$120K - $150K *
Unlock potential by driving strategic growth and AI transformation with key accounts. Engage CXOs, shape discussions, and deliver innovative solutions that optimize business outcomes while fostering s...
2 weeks ago
$130K - $174K *
Lead the charge in strategic sourcing initiatives, driving cross-functional alignment and vendor optimization. Collaborate with executives to secure favorable contract terms while mitigating risk and...
2 weeks ago
Director, Process Excellence and Enablement
$120K - $150K *
Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...
Reposted 2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.