Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$108K - $135K *

Join a team that's driving digital strategy and engagement, enhancing supporter acquisition through innovative marketing. Lead a dynamic team while managing relationships and maximizing the organizati...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Grow your career by leading a dynamic sales team to achieve new business growth. Inspire excellence, develop strategy, and drive results in the mid-market sector of employment screening. Join us in sh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$251K - $363K *

Inspire change by driving customer success and engagement throughout the post-sales lifecycle, collaborating with C-level executives and diverse teams to unlock measurable business value from technolo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Champion a results-oriented sales strategy while leading a dynamic team in the residential home building sector. Drive performance, cultivate relationships, and elevate customer experiences across mul...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$156K - $241K *

Join a team that's transforming customer success in a hyper-growth environment. Lead Enterprise Customer Success Managers, build key relationships, and execute strategies that drive customer satisfact...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Architect impactful client relationships as an Engagement Manager, guiding enterprise clients from onboarding to deep insights, driving value through comprehensive research engagements and shaping the...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$140K - $203K *

Champion brand engagement by leading innovative marketing strategies that enhance consumer connections and elevate brand presence through data-driven social, influencer, and PR initiatives designed to...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $150K *

Join a team that drives transformative growth by leading new business efforts and crafting winning pitches within the influencer marketing landscape. Leverage your expertise to build relationships and...

Yesterday

  •   5 - 7 years exp.  •   Media

$230K - $270K *

Optimize the customer journey by architecting AI-driven experiences that enhance feedback, support, and product engagement, ensuring seamless onboarding and continuous growth in a dynamic environment...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$230K - $270K *

Join a team that champions customer experience by crafting innovative AI-driven systems. You'll drive product analytics and ensure a seamless customer journey while transforming insights into actionab...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Elevate client engagement by owning full lifecycle management, transforming insights into impactful strategies, and building scalable processes in a groundbreaking role that shapes client partnerships...

Today

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Take ownership of client relationships by leading end-to-end research engagements, transforming AI insights into actionable business strategies, and establishing scalable processes for client success...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Engage with enterprise clients as a trusted advisor, managing research initiatives from design to delivery. Shape impactful insights using cutting-edge AI tools while developing processes to enhance c...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Grow your career with a pioneering role, owning client relationships and driving research engagements from inception to growth. Shape delivery models and insights that influence key business decisions...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Unlock potential as you build lasting client partnerships, guiding them through end-to-end research engagements. Elevate the delivery model and contribute directly to shaping the future of AI insights...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Pioneer client engagements from onboarding to insights delivery, shaping effective partnerships and scaling service models. Drive research projects and foster strong client relationships while influen...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$230K - $270K *

Take ownership of customer experience by crafting systems that enhance onboarding, adoption, and feedback. Collaborate with product, sales, and engineering to ensure a seamless lifecycle that empowers...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$230K - $270K *

Drive customer success by building responsive systems for engaging, onboarding, and supporting enterprise clients in their journey to maximize product value through AI-driven insights and seamless fee...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $270K *

Transform customer interactions by owning the customer experience lifecycle, integrating AI capabilities, and synthesizing data-driven insights to bolster revenue growth and streamline operations acro...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Drive customer engagement and retention strategies to enhance long-term relationships, improve satisfaction, and optimize lifecycle experiences across onboarding, renewals, and loyalty initiatives in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$201K - $327K *

Join a visionary team driving global sales enablement strategies, enhancing the effectiveness of a diverse workforce while leveraging cutting-edge technology. Shape impactful programs and elevate perf...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$201K - $327K *

Drive global enablement programs that empower sales and customer success teams. Lead a diverse group of 50+ professionals while leveraging advanced technologies to enhance performance across the custo...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Unlock potential by driving strategic growth and AI transformation with key accounts. Engage CXOs, shape discussions, and deliver innovative solutions that optimize business outcomes while fostering s...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $174K *

Lead the charge in strategic sourcing initiatives, driving cross-functional alignment and vendor optimization. Collaborate with executives to secure favorable contract terms while mitigating risk and...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...

Markham, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.