Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$204K - $307K *

Help us lead the deployment and innovation of AI in finance, transforming accounting workflows and architecting scalable solutions to enhance data-driven decision-making and efficiency across organiza...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Transform financial operations by leading the implementation of advanced AI and ML solutions, ensuring seamless connectivity with systems. Drive automation initiatives and deliver strategic financial...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Champion the deployment and scaling of AI-driven finance solutions, leading cross-functional teams to transform finance operations into autonomous, data-driven systems, enhancing efficiency and reduci...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Join us in transforming finance through innovative AI and automation. Lead cross-functional teams to deploy Workday's financial solutions, enhancing processes and driving efficiency in a dynamic, coll...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in optimizing HRIS processes by managing complex support issues, fostering collaboration across teams, and driving system enhancements for improved client engagement and operational ef...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$180K - $220K *

Drive strategic pricing and packaging initiatives to enhance commercial performance while collaborating cross-functionally to align solutions with market needs and business strategy, shaping optimal g...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform the landscape of enterprise client engagement by orchestrating cross-functional teams and leveraging AI to enhance operational efficiency and relationship management...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Shape the future of cybersecurity by defining the product vision and strategy for innovative analytics and workflows in a dynamic SaaS environment, driving collaboration across teams to enhance threat...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $175K *

Join a team that's optimizing our revenue operations, leading end-to-end processes in billing, collections, and forecasting. Collaborate across departments to enhance efficiency, accuracy, and custome...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join the Client Services team to lead impactful campaigns, foster client relationships, and mentor a driven group. This strategic role requires overseeing diverse brands and driving growth while provi...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Engage with multifamily clients to ensure exceptional service and retention. Oversee account management from proposal to installation, fostering strong relationships and addressing customer needs thro...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$128K - $175K *

Empower client-facing Retirement Solutions associates through education, coaching, and strategic engagement to deliver innovative financial solutions that align with clients' long-term objectives and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$230K - $260K *

Transform marketing capabilities by leading AI-native product initiatives. Collaborate with cross-functional teams to drive customer adoption, feature expansion, and revenue growth while defining stra...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$230K - $260K *

Lead the charge in transforming enterprise marketing via AI-powered products. Drive strategy, execution, and global adoption, collaborating with teams to boost revenue, enhance customer experiences, a...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Drive best-in-class distribution processes to enhance operational efficiency and support strategic growth. Lead a dynamic team across multiple locations, focusing on safety, quality, and customer sati...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$125K - $150K *

Lead the charge in driving operational excellence and customer success by managing multidisciplinary teams, enhancing product adoption, and expanding commercial growth across fraud solutions, while pa...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $195K *

Drive your career forward as you oversee the full lifecycle of innovative software products, translating customer insights and market trends into impactful solutions that enhance user experience and s...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$139K - $230K *

Launch impactful data solutions to enhance analytics capabilities across the enterprise. Lead and mentor a high-performing team while driving innovation in data engineering practices, ensuring robust...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $230K *

Drive the transformation of analytics by leading data engineering teams to design and implement scalable solutions. Oversee data product development and mentor talent to optimize data strategies for A...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $230K *

Shape the future of data engineering by leading teams to design and implement analytics solutions that leverage AI and ML, while mentoring talent and driving innovation across the enterprise data land...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $230K *

Lead the development of data solutions to drive analytics growth. Oversee a team of engineers, manage data strategies, and mentor talent, ensuring scalable, automated solutions that harness AI and ML...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $230K *

Lead the charge in advancing data solutions, fostering team growth, and enhancing analytics capabilities. Drive transformational projects to optimize data accessibility for AI and business insights wh...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $230K *

Drive the transformation of our analytics landscape by leading teams to design and build data solutions that leverage AI and Machine Learning. Mentor data engineers and ensure scalable, secure data pr...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion a transformative approach to HR by leading the People & Culture strategy across Texas. Engage with teams in Houston to foster a supportive environment during periods of growth, while managing...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$175K *

Unlock potential by spearheading Sales Enablement to drive revenue growth, enhance onboarding processes, and utilize AI-driven coaching. Lead and scale initiatives to ensure sales reps achieve excepti...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.