Ericsson

Tier 1 Account CTO

Ericsson$162K — $213K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in technology, solutions, or product management in telecoms, including architecture and customer engagement.
  • Strong internal networking across Ericsson's solutions and tech experts.
  • Comprehensive knowledge of Ericsson's portfolio in Services and Products for CSPs.
  • Current understanding of technology trends like Cloud-native Core, 5G Advanced, and AI.
  • Proficient consultative selling skills and capability to craft customer-centric solutions.
  • Executive-level communication skills with persuasive storytelling ability.

Responsibilities

  • Identify business opportunities and customer needs through consultative engagement.
  • Influence customer technology vision and strategy at a high level.
  • Act as the customer's advocate within Ericsson's Business Area team.
  • Define and own customer network evolution and long-term technology strategy.
  • Shape densification and spectrum strategies and analyze financial trade-offs.
  • Ensure solution integrity across multiple business areas, driving end-to-end risk management.
  • Collaborate with the Key Account Manager on strategic deals to maximize profitability.

Benefits

  • Comprehensive health benefits with multiple plan options fully covered at the core level.
  • Automatic 2% company contribution to pension and a 50% match to RRSP contributions.
  • Minimum 18 days of vacation plus additional paid time off and holidays.
  • Generous parental leave policies at 100% pay, including maternity and adoption leave.
  • Additional programs for financial wellness, educational assistance, and employee recognition.
Full Job Description


About this opportunity

As Canada's 5G landscape accelerates, we're seeking a senior technology leader to work as a Tier 1 Account CTO, shaping the end-to-end technical strategy and solution direction across Core, Cloud, RAN, OSS, BSS and Automation. You'll be a trusted advisor to executive stakeholders, galvanizing Ericsson's global organization to solve the customer most sophisticated challenges today and into the 5G SA and AI-native future. This role sits within MACS (Market Area Americas) CU (Customer Unit) Canada Sales Solutions, reports to CU Canada CTO, and partners closely with the KAM (Key Account Manager), domain CSRs (Customer Solutions Responsible), delivery, and product units to drive measurable business outcomes.

What you will do
  • Identify business opportunities and customer business needs through proactive consultative engagements
  • Influence Customer technology vision & strategy and drive Ericsson involvement in crafting customer visions, strategies & requirements
  • Be the voice of the Customer within Ericsson Business Area team to secure alignment required for customer's success
  • Own and define customer end-to-end long-term network evolution and technology strategy, focusing on 5G SA monetization, differentiated performance, automation, Orchestration, AI applications, analytics and cloud-native solutions
  • Shape densification and spectrum-to-experience strategy with Networks stakeholders; quantify trade-offs and business cases to guide smart CAPEX decisions.
  • Govern end-to-end solution integrity and risk management across BAs/domains; drive escalations on cross-portfolio gaps and ensure verification, interoperability, and deployability.
  • Partner with the KAM on strategic deals: lead solution options to close profitable, de-risked business.
  • Build and coach a high-performing bench of CSRs/SMEs; standardize playbooks, ways of working, and knowledge reuse to scale impact.


The skills you bring
  • Minimum 10+ years in technology, solutions, and/or product management within telecoms, spanning architecture and customer engagement.
  • Strong internal network across Ericsson solutions and technology experts (BAs, domains, CTO community) and a consistent record of effective cross-org leadership.
  • End-to-end knowledge of the Ericsson portfolio across Services and Products and how to apply it to real business value for CSPs.
  • In-depth grasp of current and future technology trends (e.g., Cloud-native Core, SMO/rApps, 5G Advanced, cybersecurity, AI...) and how they map to our strategic direction.
  • Advanced consultative selling skills across engagement models (product, services, managed services) and the ability to build customer-centric proposals and solutions.
  • Executive-level communication and influence with effective persuasion skills; advanced storytelling with data to guide decisions and secure alignment at pace.


What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Toronto (Country/ City)

Job details: Domain Sales Manager

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is

• Toronto, ON $162,500-$213,150

Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

About Ericsson

Ericsson is a multinational telecommunications company headquartered in Stockholm, Sweden. The company was founded in 1876 by Lars Magnus Ericsson and has since grown to become one of the largest telecommunications companies in the world. Ericsson provides a range of products and services including network equipment, software, and services for telecommunications operators. The company operates in over 180 countries and has over 100,000 employees. Ericsson is known for its innovation in the telecommunications industry and has been awarded numerous patents for its inventions. The company is also committed to sustainability and has set ambitious goals to reduce its environmental impact.
Learn more about Ericsson
Size
101,067 employees
Market Cap
$19.6 billion
Industry
Net Income
$17.4 billion
Founded
1876
5 Year Trend
+1.1%
Revenue
$232.3 billion
NASDAQ

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