Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$250K - $300K *

Join a team dedicated to transforming the US insurance market through innovative software solutions. Drive sales strategy, manage enterprise accounts, and forge relationships with key decision-makers...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $138K *

Lead the charge in enterprise communications by crafting compelling narratives, managing internal channels, and inspiring a team of communication professionals to connect employees with corporate stra...

Waterloo, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $138K *

Drive engagement by leading enterprise communications and storytelling initiatives across diverse internal channels. Own the editorial calendar while fostering collaboration and vibrant team dynamics...

Toronto, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Transform contractual landscapes by managing full contract lifecycles, collaborating with diverse stakeholders to promote governance, mitigate risks, and drive strategic decisions that enhance operati...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$212K - $318K *

Shape the future of customer engagement by leading a diverse team and driving the execution of integrated strategies that enhance digital capabilities and personalized experiences across multiple chan...

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Engage with global cross-functional teams to lead contract management, driving strategic guidance and risk awareness across all phases of the contract lifecycle, ensuring compliance with company polic...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Transform your career as you drive new logo acquisition and foster strategic relationships with enterprise clients. Leverage technology insights to position solutions that address client needs and gen...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Drive strategic sales initiatives for a leading Sports Measurement Solutions portfolio, focusing on client partnerships and innovative revenue growth strategies. Leverage market insights to enhance sp...

2 weeks ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Pioneer a cutting-edge demand generation strategy focusing on AI-driven, inbound initiatives to significantly enhance pipeline and revenue. Lead a dedicated team to modernize operations and optimize r...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Discover a pivotal role where you'll cultivate strategic client relationships, drive growth across large accounts, and collaborate with diverse teams to enhance agency offerings. Contribute to innovat...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Drive enterprise growth by acquiring new logos and expanding opportunities. Leverage deep market insights to engage decision-makers and position solutions in digital transformation, data, and AI, fost...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $95K *

Elevate our donor engagement efforts by cultivating strong relationships, managing donor pipelines, and driving innovative fundraising strategies that ensure sustainable support for individuals with p...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Transform fundraising through strategic donor engagement and impactful events. Guide and enhance partnerships with donors, develop innovative campaigns, and ensure long-term sustainability in a missio...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Join us to lead strategic customer success initiatives, driving performance across diverse sectors. Build high-performing teams, enhance customer lifecycle metrics, and partner with key stakeholders t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Champion customer success by leading teams to drive portfolio performance and mitigate risks. Collaborate across departments and implement strategies that ensure measurable business outcomes for a div...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead global procurement strategies to optimize costs, enhance supplier performance, and ensure supply continuity. Collaborate across teams to drive operational excellence while managing large budgets...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$139K - $291K *

Elevate project delivery by overseeing global capital projects, ensuring regulatory compliance, effective stakeholder management, and alignment with strategic goals. Leverage 15+ years of experience t...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $145K *

Join a team that's transforming customer experience through technical leadership. You’ll enhance our support by managing a hands-on team, driving resolutions, and collaborating with engineering to ens...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join us to lead innovative design projects, collaborating across teams to deliver exceptional environmental solutions. This role blends creativity, project management, and client interaction in a dyna...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $125K *

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$228K - $280K *

Deliver strategic leadership for a global commercial platform, ensuring alignment with business goals and maximizing partner productivity. Collaborate with teams to address needs, drive adoption, and...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $258K *

Take ownership of the vision and strategy for a global commercial platform, ensuring alignment with organizational goals. Collaborate with stakeholders to create scalable solutions that drive partner...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$210K - $258K *

Elevate the commercial platform strategy, ensuring impactful solutions that enhance partner productivity and drive measurable revenue outcomes, while fostering cross-functional collaboration and adopt...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $235K *

Empower your career by driving innovation in a global commercial platform, enhancing partner productivity, and optimizing pipeline through strategic product leadership and cross-functional collaborati...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $235K *

Transform the global commercial platform vision and strategy, driving measurable impact. Collaborate with partners to identify needs, deliver scalable solutions, and ensure platform adoption while lea...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.