Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$230K - $265K *

Join a team that defines and leads enterprise platform strategy, ensuring integrated experiences that enhance customer and operator engagement while driving operational efficiency and platform evoluti...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$230K - $265K *

Unlock potential by leading the vision and strategy for enterprise platforms, ensuring integration and efficiency that enhances customer and operator experiences across the organization while leveragi...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Transform customer experience insights into actionable strategies. Lead analytics initiatives, develop comprehensive frameworks, and drive proactive improvements across the enterprise. Collaborate wit...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Shape the future of patient and guest experiences by leading improvement initiatives, analyzing data, and collaborating with teams across the healthcare system to ensure high satisfaction and engageme...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$204K - $281K *

Join a team that's redefining distribution strategy in the U.S. pharmaceutical landscape. Lead the Trade Operations team in delivering operational excellence for specialty and complex therapies while...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Drive the success of independent agents by providing sales leadership, training, and support. Foster strong relationships and ensure compliance with company objectives to enhance performance and reten...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Drive successful delivery of complex IT projects across Medicaid systems. Lead project lifecycle management, ensure stakeholder engagement, and maintain alignment with organizational goals while foste...

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in scaling marketing efforts, driving demand and strategy while building a high-performing team in a fast-paced B2B SaaS environment focused on AI solutions...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Join our dynamic team to lead innovative data engineering practices, define strategy, and drive client impact through tailored AI solutions while ensuring operational excellence and fostering a cultur...

Toronto, ONIn-Person

Today

  •   11 - 15 years exp.  •   Information Technology

$130K - $180K *

Shape the future of Revenue Operations by leading a dynamic team to enhance systems, reporting, and strategic initiatives across Sales, Marketing, and Business Development, driving efficiency and grow...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$197K - $314K *

Engage and shape the future of Operations by leading strategic HR initiatives, partnering with senior leaders, and driving organizational effectiveness to support scalable growth and employee engageme...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$197K - $314K *

Champion a holistic people strategy that drives organizational performance and growth. Lead HR partnerships within Operations, guiding a diverse team to enhance workforce effectiveness across multiple...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$197K - $314K *

Pioneer a strategic HR partnership for Operations by shaping people initiatives that bolster business objectives. Lead a dedicated team, drive HR excellence across diverse sites, and advise senior lea...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$197K - $314K *

Take ownership of strategic HR leadership for Operations, driving people strategies that enhance organizational effectiveness while managing a dynamic team and advising senior leaders on key HR initia...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$100K - $130K *

Champion transformative project initiatives while leading a high-performing team. Drive strategic resource alignment, enhance client experience, and ensure timely deliverables in biotechnology project...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $180K *

Unlock potential by leading strategic marketing initiatives, mentoring teams, and optimizing client relationships. Drive AI integration, enhance operational efficiency, and contribute to growth strate...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock strategic growth by engaging CXOs and driving AI transformation in key accounts. Leverage experience to expand your portfolio, achieve revenue targets, and enhance client relationships through...

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $180K *

Drive commercial performance by leading a team that enhances field execution, aligns with strategies, and ensures successful product launches while fostering a high-performance culture and customer en...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$177K - $319K *

Lead the charge in developing and executing effective technical marketing strategies across our infrastructure products, driving customer adoption and market presence through compelling narratives and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Lead product strategy in a dynamic tech environment, driving innovation, AI integration, and team collaboration to deliver high-quality enterprise solutions that impact global customers and advance ou...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Lead the charge in developing and executing comprehensive media strategies while guiding a high-performing team. Collaborate with clients to navigate complex business challenges, transforming insights...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$238K - $280K *

Lead the charge in high-stakes partnership negotiations, structuring complex agreements that foster long-term growth and alignment for Checkr and its strategic partners, while building executive-level...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Join a team that's shaping the future of construction project management. Oversee projects from planning through completion, ensuring adherence to safety and quality standards while collaborating with...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $220K *

Join a team that's driving strategic execution across AI, Product, and Design. As a key operational partner, you'll enhance visibility, manage priorities, and lead impactful initiatives in a fast-pace...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Drive construction project success by managing scope, schedules, and resources, ensuring compliance with safety norms while liaising with teams and stakeholders throughout the project lifecycle...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.