Summary of This RoleThe Director, Channel Growth & Strategy is responsible for executing the growth strategy and operating model for Auris' insurance-distribution channels, including Acrisure and Wholesure. This role drives channel expansion, partner engagement, operational excellence, and long-term revenue growth.
This is a highly visible player-coach role that combines strategic planning with hands-on execution. The individual will work closely with channel leaders, partner organizations, and cross-functional teams to scale existing programs, launch new partnership initiatives, and build the infrastructure needed to support sustainable growth. Approximately one-quarter of the role focuses on partnership operations to ensure a strong foundation as the channels continue to expand.
What You'll Do Growth Strategy and Business Planning
- Partner with Vice President to build and execute multi-year channel business plan and investment strategy across Acrisure and Wholesure.
- Support the Vice President in establishing growth targets for margin, customer acquisition, active referrers, and partner engagement and track performance against them.
- Identify and prioritize investment opportunities across offices, divisions, general agency partners, and product lines.
- Scale the Acrisure channel by increasing participation, referrals, and office penetration.
- Lead the launch and expansion of the Wholesure channel and establish repeatable partner success models.
- Develop target account strategies and growth plans for agency and partner segmentation.
Partner and Stakeholder Leadership
- Serve as the senior Auris representative with Acrisure and Wholesure operational and field leadership teams.
- Build strong relationships across Revenue Operations, Employee Benefits, Commercial Lines, Marketing, Finance, Legal, Compliance, and Product teams.
- Collaborate on partner compensation, reciprocity programs, attribution models, and operational alignment.
- Represent Auris at partner meetings, industry events, leadership summits, and strategic reviews.
- Foster a seamless client experience between Auris and partner organizations.
Partnership Operations & Team Leadership
- Oversee referral workflows, attribution processes, payout administration, CRM management, reporting, and business reviews.
- Monitor partnership health metrics and implement process improvements, leveraging technology, automation, and process enhancements.
- Coordinate efforts among Sales Operations, Revenue Operations, Marketing, Product, Finance, and Legal teams.
- Maintain accurate dashboards, scorecards, reporting tools, training materials, and partner programs.
Business Performance and Senior Leadership Reporting
- Provide clear and actionable business performance updates to senior leadership.
- Communicate results, opportunities, risks, and recommended actions.
- Partner with the VP to build channel ROI narrative and funding justification for growth investments.
- Support senior leadership decision-making through data-driven insights and analysis.
What Are We Looking for in this Role?Required Qualifications
- Bachelor's degree from an accredited university.
- 8+ years of experience in channel management, partnerships, business development, sales operations, or related fields.
- Demonstrated success growing indirect, referral-based, or partner-driven revenue channels.
- Experience designing, building, or scaling partner programs.
- Strong operational, process management, CRM, and reporting expertise.
- Proficiency with HubSpot, Salesforce, or similar CRM platforms.
- Strong executive presence, communication, and business case development skills, with the ability to influence stakeholders across functions without direct authority.
- Experience leading and developing teams, with the ability to balance long-term strategy with day-to-day execution.
- Strategic thinker who translates vision into actionable plans and thrives in fast-paced, evolving business environments.
- Willingness and ability to travel as needed for partner meetings, agency visits, training, industry events, and channel activation activities.
Preferred Qualifications- Experience in payroll, HCM, benefits administration, insurance, or related industries.
- Experience working with brokers, agencies, general agencies, or wholesale distribution channels.
- Experience launching and scaling new partnership channels.
- Knowledge of partner compensation structures, attribution models, and channel economics.
- Experience supporting organizations during growth, integration, or transformation initiatives
What we offer- Competitive compensation and performance incentives.
- Comprehensive benefits package.
- Collaborative, mission-driven culture with high visibility and impact.
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Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.