Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Lead integrated marketing strategy and execution, driving campaign success across multi-channel platforms. Collaborate with teams to optimize AI-enabled marketing initiatives and enhance performance m...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$134K - $201K *

Oversee cross-functional strategic initiatives from inception to evaluation, ensuring stakeholder alignment and project success. Drive process improvements and establish governance frameworks while co...

6 days ago

  •   Less than 5 years exp.  •   Media

$129K - $203K *

Pioneer community-driven workforce strategies in biopharmaceuticals, fostering talent pipelines and partnerships. Lead initiatives that integrate education with operational needs to ensure a diverse a...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $165K *

Manage complex projects within the Mission Critical Industry, leading proposals, client communications, and team efforts to ensure success across budget, scope, and timelines. Drive project profitabil...

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$217K - $290K *

Shape the future of digital experience by leading web strategy, design, and optimization efforts for a high-impact corporate website. Collaborate across teams to develop a world-class user experience...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$173K - $240K *

Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $150K *

Develop and execute strategic sales initiatives to drive revenue growth, identify new business opportunities, and cultivate strong client relationships within a designated region, ensuring solutions m...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Shape your career by building and leading a comprehensive revenue operations function, optimizing performance metrics, defining data governance, and ensuring strategic alignment across teams in a pivo...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the execution of large-scale events, guiding cross-functional teams to deliver engaging experiences. Manage budgets, client relations, and operational logistics, ensuring alignment with project g...

2 weeks ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$110K - $130K *

Drive strategic leadership and cohesive client partnerships, ensuring successful program execution and fostering collaboration across teams to achieve exceptional outcomes and agency standards...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Innovate executive support by enhancing productivity, streamlining processes, and optimizing communication across leadership teams, ensuring strategic priorities align with organizational objectives i...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $145K *

Empower customer advocacy and product marketing strategies to enhance engagement, drive awareness, and support growth. Collaborate cross-functionally while managing impactful content and assets in a d...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Oversee material management functions, ensuring optimal inventory levels, efficient movement of materials, and adherence to policies. Collaborate with teams to streamline purchasing and production pro...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$180K - $220K *

Empower the US marketing strategy by crafting compelling narratives that resonate with enterprise buyers in the insurance sector, fostering sales enablement while leveraging market insights to drive s...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Discover a role that shapes go-to-market strategies and leads product launches, focusing on messaging and positioning while collaborating across teams. Drive market insights and customer engagement to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$300K - $500K+*

Unlock growth by leading a high-performance sales team focused on scaling AI revenue operations. Drive accountability, recruitment, and performance optimization to amplify annual earnings and achieve...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's building a transformative training program that empowers operators with essential skills, driving customer satisfaction, and adoption in the rapidly evolving construction technology...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$113K - $197K *

Strategize robust partnerships with key Health Partners, ensuring alignment with contract specifications and financial targets while leading a dedicated team on initiatives that enhance collaboration...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead cross-departmental initiatives as a Senior Product Manager, driving AI-centric product outcomes, communicating effectively with stakeholders, and delivering robust solutions in a remote, collabor...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Partner with us to accelerate innovative storytelling and digital experiences in the health and wellness sector. Lead creative strategies that connect brand narratives across eCommerce and retail for...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Elevate customer engagement by leading innovative creative strategies across digital and omnichannel experiences, driving brand storytelling and optimizing performance for a dynamic health and wellnes...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$190K - $210K *

Optimize product marketing strategies by leading a team, defining market categories, and creating impactful narratives to drive revenue in a rapidly evolving AI-driven landscape while ensuring differe...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.