Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$142K - $207K *

Innovate by driving strategic insights and executive narratives that shape the future of advertising. Collaborate across teams to empower sales and amplify Google’s thought leadership in the retail in...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$171K - $198K *

Elevate your career by leading a skilled product team to design innovative digital solutions, driving impactful outcomes through collaboration and engineering excellence across a vast consumer experie...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $319K *

Transform healthcare marketing by leading GTM strategies for innovative AdTech products, engaging stakeholders and translating technical capabilities into compelling value propositions that drive prod...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $210K *

Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$209K - $239K *

Drive strategic initiatives and analytics to enhance technology decision-making. Collaborate with diverse professionals, applying insights and analysis to improve business outcomes in a dynamic and fa...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$209K - $239K *

Drive strategic analytics solutions to enhance associate experience, leading program design, experimentation, and insights analysis. Mentor a talented team while collaborating with partners to deliver...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $215K *

Drive a high-performing design team, transforming creative strategies while ensuring visual excellence and operational efficiency. Mentor emerging leaders and ensure scalability through strategic coll...

1 week ago

  •   11 - 15 years exp.  •   Media

$120K - $150K *

Drive comprehensive customer education initiatives to elevate engagement and success. Lead strategy, develop engaging content, and measure impact ensuring customers confidently utilize our solutions t...

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$175K - $190K *

Drive IT and cybersecurity excellence by leading technology, security, and data privacy strategies in a fast-paced, growth-focused SaaS environment. Build a high-performing team to ensure robust opera...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $167K *

Transform campaign marketing for C-level communities in North America. Lead a team to design strategic, data-driven initiatives that enhance engagement, drive qualified demand, and foster community gr...

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in strategic BI initiatives, empowering decision-making with data-driven insights while overseeing a talented team to enhance marketing operations and deliver actionable solutions to d...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Unlock potential by leading client success with SimioCloud, driving revenue growth through strategic solutions. Cultivate relationships while ensuring top-notch service and performance. Play a pivotal...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Lead the charge in maximizing client success and revenue through strategic account management and up-selling of SimioCloud solutions while fostering strong relationships with clients and internal stak...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...

Toronto, ONIn-Person

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $182K *

Transform workforce management strategies to optimize resources and enhance operational efficiency across multiple domains, leading cross-functional teams while implementing innovative planning models...

Today

  •   8 - 10 years exp.  •   Healthcare

$105K - $130K *

Transform digital experiences by collaborating with teams to execute B2B web strategies, drive backlog readiness, and ensure robust delivery across multiple platforms, while enhancing user engagement...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $130K *

Join us to enhance B2B websites and portals through agile project management and data-driven strategies. Collaborate with cross-functional teams to ensure clarity, quality, and successful delivery of...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Transform the Integrated Supply Chain's operational technology, developing strategies to manage cyber risks. Lead initiatives to enhance security measures within manufacturing environments, collaborat...

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$116K - $143K *

Drive exceptional digital consumer experiences by managing product roadmaps and cross-brand strategies. Collaborate with stakeholders to optimize digital journeys and ensure impactful brand communicat...

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$127K - $205K *

Strategize and execute the investment product strategy for a dual-channel wealth management platform. Lead product life cycle management across retail and advisory offerings, ensuring compliance and c...

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $100K *

Lead the charge in enhancing guest experiences and employee satisfaction through strategic management of service departments, while driving financial performance and ensuring compliance with standards...

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $150K *

Explore opportunities to drive growth in enterprise solutions, leveraging your expertise in telecom and data-driven analytics. Build executive relationships, manage long sales cycles, and deliver cust...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$182K - $255K *

Execute site leadership to drive performance in research, development, and manufacturing of biomolecules. Build an inclusive, high-performing team, ensuring compliance and operational excellence while...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$194K - $268K *

Lead the charge in transforming content production, overseeing end-to-end operations while driving innovation and collaboration across North America and LATAM for maximum brand engagement and complian...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$158K - $258K *

Grow your career by leading a high-performing payroll operations team, driving strategic initiatives, ensuring compliance, and optimizing processes across North America in a dynamic, hybrid work envir...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.