Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $200K *

Architect and lead the strategic vision for AWS Cloud services, enhancing EKS platforms and collaborating cross-functionally to implement scalable, secure enterprise solutions that drive customer expe...

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $120K *

Join a team that's dedicated to cultivating client partnerships and driving strategic growth. As a leader in client account success, you'll guide teams while ensuring excellent financial performance a...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $120K *

Explore an impactful leadership role guiding strategic client partnerships, optimizing account performance, and mentoring teams to achieve growth and success in delivering exceptional marketing soluti...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $175K *

Drive strategic partner growth and revenue expansion with a data-driven approach. Collaborate cross-functionally to create scalable programs, optimize ecosystems, and build enduring partnerships in a...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion operational excellence by leading strategic initiatives, driving productivity, and enhancing team performance. Collaborate across functions to meet customer needs while fostering a culture of...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead operational strategy and execution to optimize revenue streams across diverse markets. Collaborate with cross-functional teams to improve processes and drive successful outcomes in business and s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Drive growth by managing sales opportunities, executing initiatives, and engaging leads. You will play a pivotal role in our startup, wearing multiple hats to foster success in a dynamic, fast-paced e...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engage in driving customer trust as you optimize and oversee vital incident and change communications for a dynamic SaaS environment, ensuring timely, clear product messaging and operational excellenc...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Lead customer communications operations to ensure timely, clear messaging during product updates and incidents. Engage cross-functional teams to drive process improvements and deliver exceptional cust...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$85K - $110K *

Lead the charge in creating impactful employee gatherings and programs. Own logistics for large events, develop toolkits for team-led initiatives, and drive engagement through seamless operations and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Elevate product and site quality through innovative leadership, driving continuous improvement across design and manufacturing processes while establishing a robust and scalable quality framework to m...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Pioneer a transformative training strategy by leading portfolio management, enhancing learner engagement, and driving revenue growth in the AV industry. Collaborate across teams to shape product offer...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $160K *

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in shaping innovative strategies that drive business success, enhance operational efficiency, and foster team collaboration across departments. Your vision and expertise will be integr...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the successful delivery of contact center technology programs, driving end-to-end solutions while collaborating across teams. Manage program governance, budgets, and stakeholder communication to...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive impactful contact center technology programs through end-to-end delivery, leading cross-functional teams while managing client expectations and program governance to ensure projects meet busines...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $175K *

Optimize product strategy and execution, driving innovation and customer-centric solutions within a dynamic, AI-powered growth environment. Collaborate with founders and influence product direction to...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Empower your career by leading demand generation strategy to optimize pipeline growth and revenue. Collaborate with a dynamic marketing team to innovate AI-driven solutions and enhance the customer jo...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $170K *

Pioneer strategic partnerships within the pharmaceutical sector, leveraging expertise in programmatic trading and client engagement to deliver exceptional value and drive revenue growth through collab...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K *

Join us in driving growth and customer satisfaction as you generate new business and optimize existing accounts. You'll engage with clients in a fast-paced, innovative environment while meeting ambiti...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Elevate client satisfaction by managing projects and accounts, ensuring seamless execution from start to finish. Foster strong relationships and drive revenue growth while leading diverse teams to del...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in delivering innovative contact center solutions, driving successful program execution through strong cross-functional collaboration, effective governance, and a commitment to deliver...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$213K - $319K *

Unlock potential by shaping a multi-year strategy for channel organizations, analyzing market dynamics, building financial models, and aligning cross-functional strategies to drive growth and optimize...

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the enterprise application portfolio, shaping strategy and operations across Salesforce and Oracle NetSuite while partnering with cross-functional teams to drive business success and streamline p...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.