Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$75K - $95K *

Join a team that's vital to national cybersecurity, coordinating cloud-based tools for rapid incident response. Drive operational success through effective communication and resource management, ensur...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $160K *

Lead the operational strategy for global renewal processes, enhancing revenue retention and efficiency through optimized workflows, advanced analytics, and cross-functional collaboration in a dynamic...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $350K *

Join us in shaping the future of digital transformation within the Commercial Bank. Lead the strategy for integrating digital, data, and AI innovations to enhance client experiences and drive organiza...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Inspire transformative change as you architect a digital, data, and AI strategy, driving innovation and enhancing client experiences across the Commercial Bank, while championing a client-centric evol...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$187K - $220K *

Explore the opportunity to lead global demand generation strategies, optimizing pipeline growth and fostering collaboration across multidisciplinary teams. Drive impactful marketing initiatives to est...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $230K *

Drive the development of innovative collections contact strategies across digital and letter channels. Collaborate with cross-functional teams to enhance performance, optimize customer engagement, and...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $350K *

Unlock the potential of our digital transformation by leading initiatives in data, AI, and client-centric integration to drive innovation and strategic growth across the organization. Be the key archi...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Empower innovation as a leader driving client-centric digital and AI strategies, shaping integration across the organization to enhance data-driven experiences and boost growth...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Unlock potential by leading the Digital, Data & AI transformation, driving innovation, and architecting a strategic roadmap across the Commercial Bank while fostering client-centric experiences and in...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Join a team that's leading the digital and AI transformation in banking. Drive innovation and shape the strategic roadmap to enhance client experiences and operational efficiency in a high-impact lead...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Shape the future of digital transformation by leading innovative strategies in AI, data, and client experiences across the Commercial Bank while fostering a collaborative and growth-oriented environme...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Partner with us to drive digital transformation and AI strategy, enhancing client experiences through innovative solutions. Lead strategic initiatives and foster a client-centric culture within the Co...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Shape the future of digital and AI transformation, driving innovative strategies and enhancing client experiences within the Commercial Bank's digital landscape...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $195K *

Shape the future of digital insurance solutions by owning end-to-end engineering delivery and driving high performance across teams in a dynamic, startup-paced environment focused on customer experien...

Waterloo, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $195K *

Unlock engineering excellence by leading cross-functional squads to ensure outstanding delivery, quality, and reliability in high-paced environments. Drive innovative tech strategies while fostering a...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $108K *

Join a team that's passionate about enhancing customer experiences. In this role, you'll manage feedback systems, analyze insights, and collaborate across departments to improve customer journey and d...

Waterloo, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Engage in strategic account management, enhancing client satisfaction and driving revenue growth through expert relationship building, operational oversight, and proactive communication with high-reve...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $130K *

Optimize client engagement and revenue growth by managing a portfolio of high-value banking partners. Drive relationship expansion, satisfaction, and upsell initiatives through strategic planning and...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive the future of enterprise sales by leading innovative solutions in warehousing and logistics. Collaborate with cross-functional teams to establish client relationships and harness market opportun...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$255K - $315K *

Transform how businesses utilize marketing insights and performance data. Lead advanced analytics, decision science, and infrastructure initiatives, collaborating across departments to improve measure...

Yesterday

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Lead the charge in enhancing executive safety through innovative protective strategies, ensuring seamless operations for executives across multiple events and travel, while providing expert risk analy...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$255K - $315K *

Drive the evolution of marketing intelligence and performance metrics, shaping proactive decision-making through advanced analytics and data strategies. Lead cross-functional collaboration to optimize...

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Lead operational excellence by enhancing client service processes, driving efficiency and accuracy across multiple teams, and implementing strategic initiatives to elevate client experience and satisf...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Elevate customer engagement by managing platform strategy for UI channels. Oversee digital self-service and agent tools, collaborating with cross-functional teams to enhance customer interactions and...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$193K - $308K *

Unlock potential by leading a high-performing Digital Sales team, driving strategic customer engagement, and leveraging data insights to enhance sales execution and business growth across North Americ...

6 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.