Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$160K - $200K *
Architect and lead the strategic vision for AWS Cloud services, enhancing EKS platforms and collaborating cross-functionally to implement scalable, secure enterprise solutions that drive customer expe...
4 days ago
$95K - $120K *
Join a team that's dedicated to cultivating client partnerships and driving strategic growth. As a leader in client account success, you'll guide teams while ensuring excellent financial performance a...
3 weeks ago
$95K - $120K *
Explore an impactful leadership role guiding strategic client partnerships, optimizing account performance, and mentoring teams to achieve growth and success in delivering exceptional marketing soluti...
3 weeks ago
Product Director, Consumer Channels
$135K - $160K *
Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...
1 week ago
Partner Sales Director (Remote)
$160K - $175K *
Drive strategic partner growth and revenue expansion with a data-driven approach. Collaborate cross-functionally to create scalable programs, optimize ecosystems, and build enduring partnerships in a...
6 days ago
$110K - $130K *
Champion operational excellence by leading strategic initiatives, driving productivity, and enhancing team performance. Collaborate across functions to meet customer needs while fostering a culture of...
3 weeks ago
Director, Business and Revenue Operations
$120K - $145K *
Lead operational strategy and execution to optimize revenue streams across diverse markets. Collaborate with cross-functional teams to improve processes and drive successful outcomes in business and s...
1 week ago
$90K - $110K *
Drive growth by managing sales opportunities, executing initiatives, and engaging leads. You will play a pivotal role in our startup, wearing multiple hats to foster success in a dynamic, fast-paced e...
2 weeks ago
Customer Experience Communications Operations Manager
$110K - $130K *
Engage in driving customer trust as you optimize and oversee vital incident and change communications for a dynamic SaaS environment, ensuring timely, clear product messaging and operational excellenc...
4 weeks ago
Customer Experience Communications Operations Manager
$120K - $145K *
Lead customer communications operations to ensure timely, clear messaging during product updates and incidents. Engage cross-functional teams to drive process improvements and deliver exceptional cust...
4 weeks ago
Employee Engagement Programs Lead
$85K - $110K *
Lead the charge in creating impactful employee gatherings and programs. Own logistics for large events, develop toolkits for team-led initiatives, and drive engagement through seamless operations and...
2 days ago
$135K - $160K *
Elevate product and site quality through innovative leadership, driving continuous improvement across design and manufacturing processes while establishing a robust and scalable quality framework to m...
3 weeks ago
Director, Training- Business & Product Portfolio
$130K - $180K *
Pioneer a transformative training strategy by leading portfolio management, enhancing learner engagement, and driving revenue growth in the AV industry. Collaborate across teams to shape product offer...
1 week ago
$130K - $160K *
Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...
2 weeks ago
$150K - $180K *
Lead the charge in shaping innovative strategies that drive business success, enhance operational efficiency, and foster team collaboration across departments. Your vision and expertise will be integr...
6 days ago
Program Manager, Delivery - CCaaS
$110K - $130K *
Lead the successful delivery of contact center technology programs, driving end-to-end solutions while collaborating across teams. Manage program governance, budgets, and stakeholder communication to...
Reposted 1 week ago
Program Manager, Delivery - CCaaS
$110K - $130K *
Drive impactful contact center technology programs through end-to-end delivery, leading cross-functional teams while managing client expectations and program governance to ensure projects meet busines...
Reposted 1 week ago
Senior Product Manager, Growth
$140K - $175K *
Optimize product strategy and execution, driving innovation and customer-centric solutions within a dynamic, AI-powered growth environment. Collaborate with founders and influence product direction to...
Reposted 3 weeks ago
$150K - $180K *
Empower your career by leading demand generation strategy to optimize pipeline growth and revenue. Collaborate with a dynamic marketing team to innovate AI-driven solutions and enhance the customer jo...
Yesterday
$150K - $170K *
Pioneer strategic partnerships within the pharmaceutical sector, leveraging expertise in programmatic trading and client engagement to deliver exceptional value and drive revenue growth through collab...
1 week ago
$130K *
Join us in driving growth and customer satisfaction as you generate new business and optimize existing accounts. You'll engage with clients in a fast-paced, innovative environment while meeting ambiti...
Reposted yesterday
$80K - $110K *
Elevate client satisfaction by managing projects and accounts, ensuring seamless execution from start to finish. Foster strong relationships and drive revenue growth while leading diverse teams to del...
3 weeks ago
Program Manager, Delivery - CCaaS
$110K - $130K *
Lead the charge in delivering innovative contact center solutions, driving successful program execution through strong cross-functional collaboration, effective governance, and a commitment to deliver...
1 week ago
$213K - $319K *
Unlock potential by shaping a multi-year strategy for channel organizations, analyzing market dynamics, building financial models, and aligning cross-functional strategies to drive growth and optimize...
5 days ago
Director, Enterprise Applications
$150K - $180K *
Lead the enterprise application portfolio, shaping strategy and operations across Salesforce and Oracle NetSuite while partnering with cross-functional teams to drive business success and streamline p...
4 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.