Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $200K *

Innovate customer-centric digital strategies, leading engineering teams to enhance e-commerce platforms and mobile applications, driving measurable growth in traffic, conversion, and satisfaction thro...

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$105K - $135K *

Shape the future of media analytics as you drive innovative reporting and optimization strategies for omnichannel clients, translating data into actionable insights that enhance campaign performance a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engage with enterprise customers to oversee successful implementations, ensuring timely delivery and stakeholder satisfaction. Coordinate cross-functional teams and manage communications while driving...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead enterprise implementations by managing project execution, fostering collaboration across teams, and ensuring client success through structured governance and communication strategies. Drive resul...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Optimize people strategy and execution for GTM, partnering with executives to align talent with revenue goals. Drive performance, employee relations, and change management in a fast-paced, high-growth...

Today

  •   8 - 10 years exp.  •   Business Services

$75K - $110K *

Lead the charge in transforming marketing strategies and promoting brand visibility through innovative content and industry engagement, while enhancing demand generation and establishing thought leade...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Reimagine the enterprise deal process as you lead, mentor, and innovate within cross-functional teams to streamline pricing and approval strategies, ensuring competitive, financially sound deals while...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $240K *

Drive transformative People strategies and operations in a dynamic environment, overseeing the entire employee lifecycle, managing key HR functions, and partnering with leaders to enhance talent plann...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$210K - $273K *

Oversee and drive core People functions for a dynamic, global workforce. Partner with leaders to shape strategic people initiatives, manage employee lifecycle processes, and enhance workplace culture...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Partner with us to shape the future of workforce management, leading strategic planning, analytics, and initiatives to optimize labor effectiveness and enhance operational performance while ensuring a...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion the Client Services team, ensuring client satisfaction and business growth through strategic account management and integrated marketing execution, while optimizing profitability and nurturin...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$190K - $215K *

Transform strategic technology partnerships to drive revenue growth and market expansion. Lead and develop a high-performing team while executing impactful go-to-market strategies and building strong...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$162K - $287K *

Develop go-to-market strategies that drive product success through creative insights and analytical rigor. Collaborate across teams to enhance brand messaging, analyze performance data, and optimize i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $209K *

Lead the design and implementation of Adobe content solutions across industries, ensuring client success and engagement margin. Drive strategic workshops while overseeing complex projects and team dyn...

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$139K - $230K *

Lead the charge in transforming our analytics landscape by designing and implementing innovative data solutions, while mentoring a dedicated team of engineers to optimize data pipelines and support ad...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $230K *

Lead the charge in transforming data engineering solutions to support AI and ML initiatives. Drive team excellence in pipeline design and implementation, ensuring robust data governance while collabor...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $155K *

Drive innovative paid social campaigns, optimize performance, and lead a talented team to achieve clients' goals while fostering collaboration and strategy across multiple channels for impactful campa...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Champion enterprise-wide digital adoption and enablement, driving impactful change across global teams. Lead comprehensive strategies to integrate and sustain transformation initiatives while fosterin...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Unlock potential by driving enterprise-wide digital adoption and enablement strategies across global teams. Partner with leadership to ensure sustainable transformation initiatives and empower employe...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$223K - $323K *

Drive customer engagement by creating insights through effective collaboration with sales and leadership. Optimize feedback loops to enhance communication and responsiveness to customer needs across t...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$223K - $323K *

Empower success by leading strategic customer insights initiatives, enhancing internal communication, and enabling field sales to swiftly respond to customer priorities in Adobe's Creativity and Produ...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$145K - $175K *

Drive innovation in content and product technologies, enhancing data quality through efficient systems and workflows. Lead cross-functional teams in adopting automation and AI, ensuring streamlined op...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Unlock potential by owning the identity governance strategy and operating model across a global healthcare enterprise. Lead programs addressing access certification, role lifecycles, and compliance, w...

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Accelerate progress at a global healthcare enterprise by leading identity governance strategies and ensuring compliance with risk and audit requirements, while driving team development and modernizing...

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$80K - $95K *

Empower key customer accounts by fostering enduring relationships, driving sales strategies, and ensuring alignment with corporate values for sustained growth and success...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.