Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Sr Director, Engineering - Digital
$160K - $200K *
Innovate customer-centric digital strategies, leading engineering teams to enhance e-commerce platforms and mobile applications, driving measurable growth in traffic, conversion, and satisfaction thro...
3 weeks ago
$105K - $135K *
Shape the future of media analytics as you drive innovative reporting and optimization strategies for omnichannel clients, translating data into actionable insights that enhance campaign performance a...
2 weeks ago
$110K - $130K *
Engage with enterprise customers to oversee successful implementations, ensuring timely delivery and stakeholder satisfaction. Coordinate cross-functional teams and manage communications while driving...
1 week ago
$110K - $130K *
Lead enterprise implementations by managing project execution, fostering collaboration across teams, and ensuring client success through structured governance and communication strategies. Drive resul...
1 week ago
$150K - $180K *
Optimize people strategy and execution for GTM, partnering with executives to align talent with revenue goals. Drive performance, employee relations, and change management in a fast-paced, high-growth...
Today
$75K - $110K *
Lead the charge in transforming marketing strategies and promoting brand visibility through innovative content and industry engagement, while enhancing demand generation and establishing thought leade...
2 weeks ago
$150K - $180K *
Reimagine the enterprise deal process as you lead, mentor, and innovate within cross-functional teams to streamline pricing and approval strategies, ensuring competitive, financially sound deals while...
2 weeks ago
$184K - $240K *
Drive transformative People strategies and operations in a dynamic environment, overseeing the entire employee lifecycle, managing key HR functions, and partnering with leaders to enhance talent plann...
2 days ago
$210K - $273K *
Oversee and drive core People functions for a dynamic, global workforce. Partner with leaders to shape strategic people initiatives, manage employee lifecycle processes, and enhance workplace culture...
2 days ago
Director, Workforce Management
$125K - $150K *
Partner with us to shape the future of workforce management, leading strategic planning, analytics, and initiatives to optimize labor effectiveness and enhance operational performance while ensuring a...
3 weeks ago
$110K - $130K *
Champion the Client Services team, ensuring client satisfaction and business growth through strategic account management and integrated marketing execution, while optimizing profitability and nurturin...
3 weeks ago
$190K - $215K *
Transform strategic technology partnerships to drive revenue growth and market expansion. Lead and develop a high-performing team while executing impactful go-to-market strategies and building strong...
1 week ago
$162K - $287K *
Develop go-to-market strategies that drive product success through creative insights and analytical rigor. Collaborate across teams to enhance brand messaging, analyze performance data, and optimize i...
2 weeks ago
Director, Adobe Content Supply Chain Delivery
$150K - $209K *
Lead the design and implementation of Adobe content solutions across industries, ensuring client success and engagement margin. Drive strategic workshops while overseeing complex projects and team dyn...
5 days ago
Director, Data Engineering (Sales, Customer, & Distribution Lead)
$139K - $230K *
Lead the charge in transforming our analytics landscape by designing and implementing innovative data solutions, while mentoring a dedicated team of engineers to optimize data pipelines and support ad...
Reposted 2 weeks ago
Director, Data Engineering (Sales, Customer, & Distribution Lead)
$139K - $230K *
Lead the charge in transforming data engineering solutions to support AI and ML initiatives. Drive team excellence in pipeline design and implementation, ensuring robust data governance while collabor...
Reposted 2 weeks ago
$140K - $155K *
Drive innovative paid social campaigns, optimize performance, and lead a talented team to achieve clients' goals while fostering collaboration and strategy across multiple channels for impactful campa...
2 weeks ago
Sr. Director, Digital Adoption Enablement
$150K - $180K *
Champion enterprise-wide digital adoption and enablement, driving impactful change across global teams. Lead comprehensive strategies to integrate and sustain transformation initiatives while fosterin...
2 weeks ago
Sr. Director, Digital Adoption Enablement
$150K - $180K *
Unlock potential by driving enterprise-wide digital adoption and enablement strategies across global teams. Partner with leadership to ensure sustainable transformation initiatives and empower employe...
2 weeks ago
Director, C&P Customer Growth Initiatives
$223K - $323K *
Drive customer engagement by creating insights through effective collaboration with sales and leadership. Optimize feedback loops to enhance communication and responsiveness to customer needs across t...
3 weeks ago
Director, C&P Customer Growth Initiatives
$223K - $323K *
Empower success by leading strategic customer insights initiatives, enhancing internal communication, and enabling field sales to swiftly respond to customer priorities in Adobe's Creativity and Produ...
3 weeks ago
Director, Digital Products - After Sales & Enterprise Solutions
$145K - $175K *
Drive innovation in content and product technologies, enhancing data quality through efficient systems and workflows. Lead cross-functional teams in adopting automation and AI, ensuring streamlined op...
Reposted 2 weeks ago
Senior Director, Identity Governance
$150K - $180K *
Unlock potential by owning the identity governance strategy and operating model across a global healthcare enterprise. Lead programs addressing access certification, role lifecycles, and compliance, w...
2 weeks ago
Senior Director, Identity Governance
$150K - $180K *
Accelerate progress at a global healthcare enterprise by leading identity governance strategies and ensuring compliance with risk and audit requirements, while driving team development and modernizing...
2 weeks ago
$80K - $95K *
Empower key customer accounts by fostering enduring relationships, driving sales strategies, and ensuring alignment with corporate values for sustained growth and success...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.