Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Lead the Americas Technical Operations, ensuring high-performance, compliant operations while driving strategies that align with global objectives and enhance operational metrics across the region...

Today

  •   5 - 7 years exp.  •   Technical Services

$130K - $180K *

Drive the Americas Technical Operations, ensuring reliability and compliance while leading cross-functional teams to deliver on global objectives and enhance operational strategies within a dynamic en...

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Help us deliver seamless data hall fit-out projects by coordinating teams, managing schedules, and ensuring quality. Collaborate with clients and stakeholders to achieve project goals proficiently and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Shape transformative client solutions by managing multidisciplinary projects, fostering relationships, and driving innovative strategies that elevate brand success and market impact across diverse bus...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$140K - $180K *

Join a team that's driving the analytics strategy for originations, focusing on customer acquisition, performance metrics, and borrower value. Lead a high-performing analytics team while influencing e...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$151K - $268K *

Drive remarkable customer experiences by leading teams, shaping strategies, and improving services for both healthcare professionals and patients, ensuring seamless interactions and operational excell...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$91K - $133K *

Lead the charge in enhancing customer trust through strategic engagements, bridging complex topics of security, compliance, and risk management, and fostering strong relationships with key stakeholder...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Lead the charge in employer engagement and industry partnerships, driving student success through innovative talent pipelines across creative sectors. Collaborate with industry leaders to elevate acad...

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Join a team that's dedicated to enhancing client success through strategic campaign management. Oversee project execution, ensure seamless collaboration, and foster key relationships within a fast-pac...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $150K *

Strategize impactful initiatives by leading complex projects within the EPMO, driving enterprise transformation through cross-functional collaboration, disciplined execution, and proactive change mana...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Join a team that's driving customer success through exceptional implementations, education, and managed services. Lead cross-functional teams to enhance client experience, retention, and growth, ensur...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Drive product management initiatives that align with client needs and foster cross-department collaboration to deliver innovative pricing solutions. Lead a dedicated team, enhance client relationships...

5 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$206K - $372K *

Lead the charge in transforming IT sourcing strategy and vendor management globally, optimizing $100M+ IT spend while ensuring service delivery excellence and compliance across diverse supplier relati...

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$77K - $115K *

Shape the future of customer relationships by driving strategic account growth through innovative business plans and collaborative marketing initiatives. Lead efforts to exceed sales targets while fos...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$77K - $115K *

Transform customer relationships by developing strategic business plans to drive growth, achieve sales objectives, and leverage cross-functional collaboration. Provide exceptional leadership and commu...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$77K - $115K *

Champion customer relationships by driving account performance, crafting business plans, and enhancing collaboration with sales and marketing teams to achieve strategic growth and exceed targets withi...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$199K - $246K *

Engage with key media outlets as a seasoned PR professional, driving earned media strategies and managing high-visibility narratives. Collaborate closely with executives to enhance brand presence and...

1 week ago

  •   8 - 10 years exp.  •   Media

$100K - $130K *

Strategize talent management initiatives to enhance employee engagement, performance, and retention, while developing processes to drive organizational change and support leadership in fostering a hig...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Unlock potential by leading a high-performing driver recruitment team, developing and executing innovative strategies to meet national hiring goals, optimizing performance metrics, and ensuring compli...

Today

  •   5 - 7 years exp.  •   Transportation

$130K - $180K *

Lead the charge in shaping innovative demand generation strategies for insurance growth. Drive cross-channel marketing efforts, enhance execution, and partner with analytics teams for measurable impac...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $200K *

Drive financial strategy and operational efficiency, leading financial planning, analysis, and compliance efforts across the organization while partnering with executive leadership to enhance decision...

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$138K - $221K *

Lead the charge in strategic account management to drive revenue growth, cultivate key partnerships, and deliver innovative solutions. Collaborate across teams to enhance customer value, while navigat...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $180K *

Innovate the demand generation landscape in insurance by leading strategic initiatives. Guide cross-channel efforts, implement optimization frameworks, and collaborate with analytics teams to drive im...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $180K *

Transform customer experiences by leading product vision and AI integration. Leverage data to drive decisions, collaborate with teams, and enhance usability across customer journeys in a fast-paced en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$190K - $220K *

Join a team that's driving innovative product strategies across global markets. Lead the end-to-end management of advanced materials, ensuring competitive advantages and profitable growth through stra...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.