Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$130K - $180K *
Lead the charge in shaping a compelling narrative for a dynamic technology firm by leveraging earned media, analyst relations, and thought leadership to elevate brand presence and drive engagement acr...
2 weeks ago
$130K - $180K *
Join a team that's redefining market communications as you lead impactful PR strategies that drive awareness in both enterprise and federal landscapes. Shape narratives, engage key analysts, and ampli...
2 weeks ago
$149K - $158K *
Lead the growth of recurring donor revenue by developing strategies for acquisition, retention, and engagement. Oversee paid media efforts while managing a dynamic team, ensuring that every aspect con...
2 weeks ago
$175K - $225K *
Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...
2 weeks ago
VP, GTM Programs and Experiences
$230K - $250K *
Support our growth strategy by leading GTM event execution and cross-functional alignment. Drive strategies across the client journey, ensuring cohesion in planning and execution from new acquisition...
2 weeks ago
Director, Enterprise AI Enablement
$130K - $180K *
Empower our organization by driving AI transformation, leading change initiatives, and managing scalable solutions that enhance productivity and innovation across all functions while collaborating wit...
2 weeks ago
$130K - $180K *
Drive high-impact projects at a dynamic aerospace company, balancing strategy and execution. Partner with leadership to tackle complex challenges and accelerate growth through effective communication...
Reposted 3 weeks ago
Associate Director - Contact Center Technologist
$120K - $150K *
Empower healthcare innovation by leading the design and optimization of an omnichannel contact center, enhancing patient engagement through integrated technologies and seamless communication solutions...
1 week ago
Senior Client Director (Remote)
$150K - $180K *
Partner with us to lead client strategies that boost growth, enhance relationships, and drive impactful business outcomes. You'll manage key accounts, mentor teams, and connect strategies across funct...
1 week ago
Senior Client Director (Remote)
$150K - $180K *
Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...
1 week ago
Director, Engineering Operations
$150K - $200K *
Transform engineering operations by leading RTB initiatives, ensuring reliability, and driving AI adoption across platforms to enhance efficiency and operational excellence in a high-stakes tech envir...
3 weeks ago
Director, Engineering Operations
$150K - $200K *
Transform engineering operations for critical platforms, focusing on operational excellence, incident management, and AI-driven efficiencies while ensuring reliability and stakeholder alignment in a h...
3 weeks ago
Director, Customer Success Desk
$230K - $259K *
Drive the strategic vision for our Global Desk customer segmentation. Lead and mentor the North America Customer Success team, ensuring proactive engagement and high retention while collaborating acro...
1 week ago
Director, Customer Success Desk
$230K - $259K *
Champion the transformation of customer engagement by leading a high-performing Customer Success team. Drive strategic initiatives to enhance customer retention through innovative, digital-first pract...
1 week ago
Service Director, Client Experience
$120K - $168K *
Join in delivering exceptional service for complex client relationships, ensuring satisfaction and adherence to service commitments. Collaborate with teams to enhance client experiences and drive busi...
Today
Director of People Partnerships
$120K - $150K *
Lead the charge in shaping a transformative People Partnerships function, fostering team development and strategic alignment across multiple divisions to drive organizational success and nurture talen...
2 weeks ago
Director of People Partnerships
$120K - $150K *
Create a transformative People Partnerships framework while leading and developing a dedicated team. Drive organizational effectiveness and elevate leadership capabilities to achieve business success...
2 weeks ago
$122K - $155K *
Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...
3 days ago
Senior Director, Sales Enablement
$130K - $180K *
Transform sales enablement by leading strategy, developing talent, and crafting scalable programs to boost seller performance and accelerate revenue across a global sales organization. Drive innovatio...
3 weeks ago
Senior Director, Sales Enablement
$150K - $180K *
Transform seller effectiveness by leading strategic enablement initiatives that bridge Sales, Marketing, and Product. Drive revenue growth and operational excellence through impactful training, conten...
3 weeks ago
Senior Director, Sales Enablement
$130K - $180K *
Accelerate seller effectiveness by architecting sales enablement programs, tools, and training that elevate productivity and revenue growth. Lead and inspire a team through strategic partnerships acro...
3 weeks ago
Product Manager, MarTech & Digital Systems
$220K - $330K *
Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...
Reposted 3 days ago
Sr Product Marketing Manager, Consumer Experience
$125K - $195K *
Champion consumer product experiences by shaping strategy, messaging, and delivery methodologies. Collaborate cross-functionally to enhance insights, drive launches, and optimize performance across Li...
6 days ago
Sales Director, Pharma Delivery Systems
$159K - $287K *
Help us drive strategic growth in Pharma Solutions by leading complex sales initiatives, developing executive-level relationships, and delivering tailored CDMO solutions from concept through commercia...
Reposted 2 days ago
IT Principal Enterprise Delivery Lead
$161K - $241K *
Empower enterprise delivery by leading QA initiatives across complex programs, ensuring high-quality outcomes through strategic governance, defect management, and cross-functional collaboration to dri...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.