Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Grow your influence by driving full lifecycle communications across patients and partners. Own strategy, design hands-on messaging, and analyze performance to enhance engagement and retention in a fas...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $195K *

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Reimagine market strategy as you lead a Solutions Consulting team, conducting analyses and establishing frameworks to capture opportunities while defining product fit and execution plans. Drive alignm...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$154K - $192K *

Join a team that's driving launch excellence for U.S. products while enhancing cross-functional collaboration and ensuring comprehensive readiness to meet key milestones and objectives...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $133K *

Join a dynamic team to lead innovative product solutions in Voluntary Benefits, drive cross-functional collaboration for successful launches, and enhance product performance through strategic insights...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$220K - $245K *

Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$220K - $245K *

Drive growth by leading the product marketing function across diverse legal customer segments, crafting tailored go-to-market strategies, and building a high-performance team that executes innovative...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $200K *

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$500K+*

Lead the charge in operationalizing new content experiences for millions, managing multidisciplinary teams in a fast-paced environment. Drive innovation, optimize workflows, and enhance global launch...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $145K *

Empower holistic customer engagement by leading the CRM strategy and lifecycle communications. Own data integration, multi-channel marketing, and team development to foster personalized, impactful rel...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Transform product strategy by leading the development of an integrated platform that enhances client and producer experiences while leveraging AI-powered insights to drive efficiency and engagement ac...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $210K *

Join a team that's driving innovation in optical interconnect technology and strategic customer engagement while leveraging extensive industry expertise to identify growth opportunities and position t...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$185K - $202K *

Join a dynamic team that builds a trusted security advisor function to enhance enterprise sales. Collaborate with cross-functional teams and drive innovation in security operations, ensuring effective...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $145K *

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $130K *

Drive impactful sales strategies to build lasting partnerships, manage hotel relationships, and exceed revenue goals while leading a dynamic sales team in a fast-paced environment...

5 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$135K - $160K *

Drive market-led growth by leading a team in developing compelling value propositions and executing strategic marketing initiatives across a diverse product portfolio, while monitoring KPIs and aligni...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$196K - $294K *

Unlock the potential of global compensation strategies to drive talent retention and ensure competitive pay practices. Lead high-impact initiatives, collaborating cross-functionally to enhance compens...

3 days ago

  •   11 - 15 years exp.  •   Business Services

$196K - $294K *

Advance global compensation strategies to enhance talent acquisition, retention, and equity. Partner with leaders across functions to leverage data-driven insights, optimize compensation programs, and...

3 days ago

  •   11 - 15 years exp.  •   Business Services

$196K - $294K *

Transform compensation strategies by leading global initiatives, building scalable operations, and partnering with executives to enhance talent retention and market competitiveness. Drive effective pa...

3 days ago

  •   11 - 15 years exp.  •   Business Services

$196K - $294K *

Join a team that's driving the strategy and execution of global compensation programs to support competitive pay decisions, enhance talent retention, and optimize compensation practices across the org...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$196K - $294K *

Shape the future of global compensation strategies by driving analytics, policy governance, and scalable operations. Collaborate cross-functionally to enable competitive pay, enhance talent retention...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$196K - $294K *

Elevate global compensation strategies by driving analytics, policy governance, and operational execution. Collaborate cross-functionally to optimize pay practices that enhance talent retention and al...

1 week ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.