Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Manager, Lifecycle & Communications
$110K - $130K *
Grow your influence by driving full lifecycle communications across patients and partners. Own strategy, design hands-on messaging, and analyze performance to enhance engagement and retention in a fas...
6 days ago
Director, Product Management - Client Experience
$175K - $195K *
Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...
Reposted 3 days ago
$120K - $150K *
Reimagine market strategy as you lead a Solutions Consulting team, conducting analyses and establishing frameworks to capture opportunities while defining product fit and execution plans. Drive alignm...
1 week ago
Client Success Director - Amazon
$135K - $160K *
Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...
Reposted 4 weeks ago
Associate Director Launch Excellence
$154K - $192K *
Join a team that's driving launch excellence for U.S. products while enhancing cross-functional collaboration and ensuring comprehensive readiness to meet key milestones and objectives...
1 week ago
Senior Director of Product Marketing
$150K - $180K *
Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...
2 weeks ago
Director, Product Management & Execution
$92K - $133K *
Join a dynamic team to lead innovative product solutions in Voluntary Benefits, drive cross-functional collaboration for successful launches, and enhance product performance through strategic insights...
3 weeks ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...
2 weeks ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Drive growth by leading the product marketing function across diverse legal customer segments, crafting tailored go-to-market strategies, and building a high-performance team that executes innovative...
2 weeks ago
Senior Director, Product Management - IDP
$160K - $200K *
Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...
1 week ago
Director of Operations, New Content Experiences (NCX)
$500K+*
Lead the charge in operationalizing new content experiences for millions, managing multidisciplinary teams in a fast-paced environment. Drive innovation, optimize workflows, and enhance global launch...
2 weeks ago
$120K - $145K *
Empower holistic customer engagement by leading the CRM strategy and lifecycle communications. Own data integration, multi-channel marketing, and team development to foster personalized, impactful rel...
1 week ago
$150K - $180K *
Transform product strategy by leading the development of an integrated platform that enhances client and producer experiences while leveraging AI-powered insights to drive efficiency and engagement ac...
2 weeks ago
Sr. Director, Strategic Customer Solutions CPO
$175K - $210K *
Join a team that's driving innovation in optical interconnect technology and strategic customer engagement while leveraging extensive industry expertise to identify growth opportunities and position t...
Reposted 3 weeks ago
Senior Manager, Office of the CSO
$185K - $202K *
Join a dynamic team that builds a trusted security advisor function to enhance enterprise sales. Collaborate with cross-functional teams and drive innovation in security operations, ensuring effective...
1 week ago
$130K - $145K *
Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...
1 week ago
Senior Manager of Customer Onboarding
$100K - $120K *
Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...
4 days ago
Sales Director - Audio Visual, Event Technology
$105K - $130K *
Drive impactful sales strategies to build lasting partnerships, manage hotel relationships, and exceed revenue goals while leading a dynamic sales team in a fast-paced environment...
5 days ago
$135K - $160K *
Drive market-led growth by leading a team in developing compelling value propositions and executing strategic marketing initiatives across a diverse product portfolio, while monitoring KPIs and aligni...
3 weeks ago
$196K - $294K *
Unlock the potential of global compensation strategies to drive talent retention and ensure competitive pay practices. Lead high-impact initiatives, collaborating cross-functionally to enhance compens...
3 days ago
$196K - $294K *
Advance global compensation strategies to enhance talent acquisition, retention, and equity. Partner with leaders across functions to leverage data-driven insights, optimize compensation programs, and...
3 days ago
$196K - $294K *
Transform compensation strategies by leading global initiatives, building scalable operations, and partnering with executives to enhance talent retention and market competitiveness. Drive effective pa...
3 days ago
$196K - $294K *
Join a team that's driving the strategy and execution of global compensation programs to support competitive pay decisions, enhance talent retention, and optimize compensation practices across the org...
1 week ago
$196K - $294K *
Shape the future of global compensation strategies by driving analytics, policy governance, and scalable operations. Collaborate cross-functionally to enable competitive pay, enhance talent retention...
1 week ago
$196K - $294K *
Elevate global compensation strategies by driving analytics, policy governance, and operational execution. Collaborate cross-functionally to optimize pay practices that enhance talent retention and al...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.