Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director of Customer Engagement
$110K - $130K *
Lead the charge in developing a customer-centric Engagement Center, managing service teams to enhance agency owner support and customer experiences while driving continuous improvement and operational...
Reposted 3 weeks ago
Technical Client Engagement Director
$130K - $160K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 1 week ago
Technical Client Engagement Director
$125K - $150K *
Join a team that's driving digital transformation for top Telecom clients, crafting innovative strategies with executives to turn ideas into market-ready solutions while leading high-performing teams...
1 week ago
Technical Client Engagement Director
$125K - $150K *
Innovate digital strategies for a Telecom client, leading high-impact initiatives that transform business operations while developing lasting executive relationships and driving market solutions tailo...
1 week ago
Associate Director, Customer Engagement
$140K - $175K *
Support cross-functional teams to implement AI-driven healthcare solutions, driving project success and ensuring post-implementation ROI. You'll tackle challenges in customer engagement and enhance th...
Reposted 1 week ago
Delivery Director, Professional Services
$150K - $200K *
Lead customer success initiatives to enhance post-implementation experiences, drive engagement, and ensure value realization across client accounts while managing a team dedicated to operational excel...
Reposted 2 weeks ago
$110K - $130K *
Join a dynamic team leading strategic customer relationships to enhance service excellence and operational efficiency. Drive accountability and innovation in logistics and transportation, ensuring hig...
2 weeks ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Drive strategic technology leadership for customer engagement, overseeing multi-platform delivery across sales, service, and marketing. Collaborate with business leaders to align technology roadmaps w...
Reposted 1 week ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Join us to lead strategic technology initiatives that enhance Sales, Service, Marketing, and Digital Commerce experiences. Collaborate with cross-functional teams to deliver scalable, AI-enabled solut...
Reposted 1 week ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Reimagine technology leadership as you drive the vision for customer engagement and marketing platforms. Partner across disciplines, delivering innovative solutions that enhance customer experiences a...
Reposted 1 week ago
Director, Strategic BD - Travel & TMCs
$265K - $345K *
Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...
2 weeks ago
$180K - $200K *
Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...
1 week ago
Director, Engagement Center Operations
$108K - $174K *
Transform customer engagement by leading operations, driving innovation, and enhancing service delivery through strategic initiatives and technology integration. Collaborate across teams to optimize p...
1 week ago
$125K - $150K *
Join our dynamic team as you lead the evolution of our AI product, shaping a multi-year strategy while mentoring top talent and ensuring alignment with global growth goals. Drive impact through innova...
Yesterday
$125K - $150K *
Champion innovative product strategies as you lead AI solutions from concept to global impact, driving growth and team excellence across multiple product initiatives in a fast-paced environment...
Reposted 2 days ago
Senior Director, Customer Lifecycle Marketing - Usage & Engagement
$192K - $235K *
Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...
3 weeks ago
$125K - $140K *
Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...
2 weeks ago
Director - Client Growth Partner (IT Consulting/Manufacturing)
$160K - $200K *
Accelerate progress at key accounts by driving AI transformation and achieving double-digit YOY growth. Engage with C-level executives to expand offerings and enhance client relationships while orches...
6 days ago
Senior Director, Customer Experience | Growth & Transformation
$150K - $180K *
Advance customer experience strategy by leading client partnerships and developing teams. Utilize your expertise in AI/ML and design to improve customer journeys, ensuring high-quality outcomes throug...
2 weeks ago
Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
1 week ago
Director, Customer Solutions & Growth
$110K - $130K *
Champion cohesive service integration, driving excellence in customer success and operational performance. Lead teams strategically while fostering relationships and pursuing growth that aligns with c...
3 weeks ago
$160K - $200K *
Elevate customer engagement by leading a global team, shaping delivery methodologies, and anchoring flagship accounts while driving measurable outcomes for a high-stakes AI-focused environment...
6 days ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$150K - $180K *
Unlock significant growth opportunities by driving account expansion and strategic AI initiatives with executive stakeholders, fostering collaborative partnerships to achieve revenue goals and deliver...
6 days ago
Senior Director, Customer Engagement Strategy & Operations
$244K - $305K *
Pioneer innovative AI strategies that enhance healthcare professional engagement, drive business transformation, and create superior customer experiences in a dynamic, commercial environment. Lead cro...
2 weeks ago
Director, Customer Success Operations
$110K - $130K *
Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...
4 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.