The Workday Systems Analyst plays a vital role in bridging business needs and technology by analyzing requirements, supporting enterprise system configuration, and ensuring system performance and integrity. This role collaborates closely with stakeholders, technical teams, and end users to deliver effective solutions, support testing, and provide training in a global environment. The Workday Systems Analyst contributes to project planning and helps maintain compliance and data accuracy across enterprise platforms.
Key Duties & ResponsibilitiesBusiness Analysis & Requirements Gathering
- Analyze and document business requirements by engaging with stakeholders across departments to understand operational needs and translate them into functional system specifications.
- Liaise with technical teams and vendors to clarify requirements, track issues, and ensure timely delivery of system fixes or enhancements.
System Configuration & Support
- Support the configuration, maintenance, and improvement of enterprise systems, ensuring functionality aligns with business processes and user needs.
- Monitor system performance and usage patterns, and proactively identify potential issues or areas for optimization.
Testing & Quality Assurance
- Assist in the design and testing of system changes and enhancements, including preparing test scenarios, executing test cases, and coordinating user acceptance testing.
- Support data integrity and compliance efforts, assisting in audits, reconciliations, and system validation activities.
End-User Support & Documentation
- Provide system training, documentation, and support to end users across global offices, ensuring clarity and consistency in system use.
Project Involvement & Planning
- Contribute to project planning activities, including estimating effort, identifying dependencies, and tracking milestones under guidance from senior team members.
Skills & Experience- Bachelor's degree in Information Technology, Computer Science, Business Analysis, or a related field.
- 2-4 years of experience in systems analysis, business analysis, or a related role supporting enterprise systems.
- Exposure to project lifecycle activities including requirements gathering, testing, and user support.
- Familiarity with enterprise software systems, such as ERP, CRM, or other business applications.
- Basic knowledge of software development lifecycle (SDLC), system testing methodologies, and configuration management.
- Ability to analyze data, generate reports, and assist with system performance monitoring.
- Proficiency with tools such as Microsoft Office Suite, requirements management tools, and ticketing systems.
- Strong communication skills to interact effectively with both technical teams and business stakeholders.
- Analytical and detail-oriented with good problem-solving capabilities.
- Ability to prioritize tasks, manage time efficiently, and work under moderate supervision.
- Collaborative mindset with a commitment to supporting global teams and end users.
- Adaptability to work in a dynamic, fast-paced environment with changing priorities.
Base Salary Hiring Range: $75,000.00 CAD - $90,000.00 CAD annuallyWhat Do We Offer You?- Competitive Total Rewards Package, including exclusive travel perks!
- Additional days off, including on your birthday!
- Vacation time for you to recharge
- Enhanced Parental Leave
- Meaningful Employee Recognition Program
- Learning and Growth Opportunities
- Employee Resource Groups
*Applicable based on location*
