Bachelor's degree in Supply Chain, Logistics, Business, or related field
5+ years of progressive experience in 3PL or warehouse operations, including team management
Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
Experience in process design, warehouse planning, and cost control
Excellent problem-solving, communication, and leadership skills
Ability to analyze data and translate findings into operational improvements
Bilingual in Mandarin is REQUIRED
Responsibilities
Analyze and optimize warehouse operation processes for efficiency
Formulate and monitor inventory management strategies and cost controls
Manage daily work of warehouse teams and formulate operation standards
Analyze operation data and coordinate cross-departmental collaboration
Build industry-specific warehouse solutions and track innovation trends
Benefits
Full-Time employment
Opportunities for career advancement
Annual bonus based on performance
Engage with cutting-edge technologies in warehouse operations
Full Job Description
[Job Details]
Job Title: Warehouse Manager
Location: Toronto, Canada Pay Range: CAD $90,000-$170,000 per year + Annual Bonus Employment Type: Full-Time
What You'll Do:
Warehouse Process Optimization and Efficiency Improvement: Analyze warehouse operation processes (inbound, inventory, outbound), optimize warehouse layout, operation routes and equipment configuration, introduce automation tools to improve warehouse space efficiency and labor efficiency, reduce operation costs and ensure smooth and efficient warehouse operations.
Inventory Management and Cost Control: Formulate inventory management strategies, monitor inventory turnover rate, accuracy rate and other indicators, optimize inventory structure, handle slow-moving products and abnormal inventory; coordinate warehouse resource allocation, control warehouse costs (labor, space, equipment) to improve inventory health and cost effectiveness.
Team Management and Standards Construction: Manage daily work of warehouse teams, formulate operation standards and training plans, enhance team business capabilities and compliance awareness; promote implementation of warehouse standardized processes, establish quality monitoring systems to ensure warehouse operation safety and service quality.
Data-Driven and Cross-Department Collaboration: Analyze warehouse operation data (timeliness, cost, quality), formulate improvement plans and promote optimization; interface with logistics, sales and other departments, coordinate supply chain upstream and downstream resources, solve operation exceptions to ensure efficient collaboration between warehousing and overall business.
Industry Capability Building and Innovation: Combined with industry characteristics (such as cold chain, bulky goods), build industry-specific warehouse solutions, accumulate SOPs and cost standards; track industry trends, introduce new technologies and management models to promote warehouse intelligence and industry benchmark construction, enhance core competitiveness.
About You:
Bachelor's degree in Supply Chain, Logistics, Business, or related field
5+ years of progressive experience in 3PL or warehouse operations, including team management
Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
Experience in process design, warehouse planning, and cost control
Excellent problem-solving, communication, and leadership skills
Ability to analyze data and translate findings into operational improvements
Bilingual in Mandarin is REQUIRED
Preferred but not essential for this role:
Prior experience with high-volume e-commerce fulfillment
Background in both manual and automated warehouse environments
Familiarity with lean methodologies and continuous improvement frameworks
Ability to thrive in a fast-paced, deadline-driven environment
Ready to apply?
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About JD.com, Inc.
JD.com, Inc. is a leading e-commerce company in China, offering a wide range of products and services to consumers across the country. The company's platform provides a one-stop shopping experience, with a vast selection of products, fast and reliable delivery, and excellent customer service. JD.com's mission is to empower consumers to live a better life, and the company is committed to providing high-quality products and services at competitive prices. JD.com has a strong track record of growth, with revenue increasing by over 20% annually in recent years. The company is also committed to sustainability, with a focus on reducing its carbon footprint and promoting environmental responsibility.
