Job Summary:ODS is seeking a Senior Operational Risk & Performance Analytics Specialist to transform complex operational, financial, and security-related data into actionable intelligence for FPS East Zone leadership. This role develops and maintains Power BI dashboards, predictive models, and performance measures that integrate Protective Security Officer deployment, countermeasure status, revenue collection, and other risk indicators. Working with program stakeholders, the specialist evaluates data quality, identifies emerging trends and performance gaps, and produces clear analytical reports and recommendations that strengthen resource planning, operational effectiveness, and executive decision-making.
Location: Washington, D.C.
Salary: $125,000 to $130,000
Responsibilities/Duties:- Evaluate working effectiveness and suitability of FPS programs, divisions, and systems through test methods aimed at (1) identification of defects, gaps, areas of risk, (2) measurement of the adequacy of the output, and (3) assessment of the reliability of the operations.
- Conduct risk assessments by identifying potential hazards, evaluating their risks, and implementing control measures to mitigate. Prepare recommendations to mitigate risk and close gaps and improve overall effectiveness or efficiency.
- Support the implementation of new processes, programs and systems and national coordination efforts and track performance against objectives; continuously gather feedback and refine the processes.
- Support implementation of quality management to enable the establishment of ISO 9000 certified processes.
- Improve decision-making through implementation of business intelligence with FPS
- Support the identification and collection of key performance indicators to monitor routinely for operational effectiveness
- Drive efficiencies and process changes to address information developed from performance indicators and operational data
- Review data currently available to FPS and the frequency and means of collection
- Recommend and support implementation of new collection methodologies expanding and consolidating data requirements and analysis capabilities
- Prepare reports (briefings, white papers, decision papers, and memoranda) on business process improvements and activities as needed to ensure the appropriate integration into FPS operations
- Research and analyze data quality and make actionable recommendations to improve
- Identifies systemic problems, develops and recommends corrective actions, and monitors progress of correction, requiring involvement of other Assistant Director of Field Operations and or Business Operations Manager.
- Creates standard and ad-hoc statistical and graphical reports using databases and reporting tools for FPS and external organizations.
Qualifications:- 8+ years of experience in data analytics, predictive modeling, enterprise dashboarding, or operational performance analysis.
- Experience with the following:
- Advanced Power BI (or equivalent visualization platform)
- Cross-system data integration
- Predictive modeling and risk forecasting
- Data governance and validation methodologies
- Federal financial or operational systems familiarity
Education/Certifications:- Bachelor's degree in Data Science, Statistics, Finance, Information Systems, Business Analytics, or related field.
Benefits and Perks:- Medical / Vision and Dental Plans
- Holiday and Personal Time Off Pay
- 401K plan
- Life Insurance
- Education and Training Assistance Program (discussed during the on boarding process)
- Incentive Plans and Referral Bonuses
- Employee Assistance Programs
