Apple

Senior Manager, Retail Technology Special Projects

Apple • $150K — $180K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Product Management or Architecture, particularly in retail or e-commerce.
  • 7+ years of experience in direct people management, focusing on team development at senior levels.
  • Ability to establish new functions within existing organizations, fostering collaboration and impact.
  • Expertise in conducting proof of concept assessments and familiarity with emerging retail technologies.
  • Experience in developing detailed product requirements and executive-level presentations.

Responsibilities

  • Lead and establish two cross-disciplinary teams for New Product Introduction and technology evaluation.
  • Manage the full lifecycle of Retail Technology experiences from ideation to delivery for new products.
  • Create and manage a reusable framework for technology evaluation and proof of concept testing.
  • Prioritize emerging technology explorations that align with business strategy and objectives.
  • Coach and develop team members to enhance their professional growth and capabilities.

Benefits

  • Collaborative work environment that fosters innovation and leadership.
  • Strong emphasis on professional development and team coaching.
  • Opportunities to work on pioneering projects with emerging technologies.
  • Inclusive culture that values diverse perspectives and ideas.
Full Job Description
Description

The Senior Manager, Retail Technology Special Projects will lead a high performing multi-disciplinary team of product managers, experience strategists, and technical architects leading the technical and experience approach and delivery of Apple New Product Introduction while also assessing existing and emerging technology, identifying viability and product market fit across the Retail Stores portfolio. This position requires close collaboration with multiple global teams, broad knowledge across the Retail Store experience portfolio, self-led ability to navigate a highly complex matrixed organization, and technical thought leadership.

Establish and lead two distinct cross discipline teams, the first focused on New Product Introduction, engaging earliest in the product development process, assessing and delivering the full Retail Technology experience work required (from ideation to prototyping to development and delivery). The secondary team is focused on evaluating nascent technology for real-world viability, identifying how existing technologies can solve new problems, researching the biggest ambiguous opportunities, and delivering proof of concepts with clear outcomes and recommended next steps that can be consumed by core teams to deliver at scale. Manage resources, coach and develop team members.

Create and socialize reusable framework for technology evaluations, Proof of Concept testing and results, and sourcing tests from both internal and external sources.

Create, manage, and prioritize backlog of emerging technology explorations directly connected to business strategy and priorities. Source, manage, and deliver Proof of Concept tests with clear outcomes and recommendations.

Lead team to assess and deliver full Retail Technology experiences supporting New Product Introductions and other special projects as needed.

Minimum Qualifications

10+ years experience in Product Management or Architecture in a retail, e-commerce, and/or customer experience function.

7+ years of direct people management, hiring, developing, and managing a team of individual contributors including at senior levels in Product Management or Architecture in a retail, e-commerce, and/or customer experience function.

Proven ability to stand up a net new function and team within an existing organization, ensuring alignment, collaboration, and seamless operating model to deliver distinct impact.

Proven ability to shape, conduct, and assess proof of concept tests with deep expertise in innovation, market and solution assessment best practices and deep knowledge of emerging technologies in Retail and Consumer domains.

Proven ability to self-navigate matrixed organizations and collaborate effectively with business and engineering teams to define and deliver the how of innovative customer and/or employee experiences at scale globally.

Experience creating artifacts including but not limited to data and systems diagrams, product market fit evaluations, prototypes, composable architecture maps, detailed product requirements, executive presentations.

Experience optimizing workflows, developing toolkits, and digital experiences using AI and/or ML.

Superb communication and presentation skills, with the ability to effectively convey complex stories to technically variable audiences, including extensive experience presenting to senior leadership and executives.

Preferred Qualifications

Experience delivering experiences across global markets with localized nuance where appropriate.

High comfort in ambiguous, fast-paced environment operating at both strategic and tactical levels with a strong attention to detail.

Proven leadership in establishing and refining a new function within an existing team that acts as a catalyst to deliver high quality impact faster.

Ability to work collaboratively in a cross-functional environment and effectively manage multiple priorities.

Actively contribute to an inclusive environment through inclusive hiring, encouraging all voices to be heard and valuing those voices, and serving as an example of leading a culture of belonging for others

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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