Sales Operation AnalystLocation: San Jose, CA
Employment type: Full-time
Role type: New College Graduate (NCG)
About the roleAstera Labs is seeking a Sales Operation Analyst to help strengthen the systems, data, reporting, and processes that support our sales organization. In this role, you will work with cross-functional partners to understand business needs, improve operational workflows, maintain high-quality reporting, and help teams make informed decisions.
This is an early-career opportunity for someone who enjoys solving business problems with data and technology, learning enterprise systems, and turning ambiguous requirements into clear, scalable processes.
What you'll do- Support the administration and continuous improvement of business systems used by Sales Operations.
- Translate stakeholder needs into documented requirements, workflows, reports, dashboards, and process improvements.
- Help create and maintain system objects, fields, workflows, reports, and related documentation.
- Analyze Sales Operations processes and identify opportunities to improve efficiency, data quality, and user experience.
- Support data analysis, reporting, and operational insights for the sales organization.
- Collaborate with business stakeholders, implementation teams, and integration partners to ensure systems and processes align with operational requirements.
- Facilitate communication across teams to drive necessary system changes, updates, and process adoption.
- Assist with testing, troubleshooting, and rollout of reporting and workflow changes.
- Contribute to the development and execution of sales strategies and operational initiatives.
- Document decisions, processes, and solutions clearly so they can be maintained and scaled.
What you'll bring- A bachelor's or master's degree completed recently, or expected by the start date, in business analytics, information systems, computer science, data science, business, or a related field.
- Coursework, projects, internships, or other experience involving data analysis, business systems, reporting, process improvement, or requirements gathering.
- Strong analytical and problem-solving skills, with the ability to organize complex information and identify practical solutions.
- Comfort learning new enterprise applications, reporting tools, and business processes.
- Clear written and verbal communication skills, including the ability to work effectively with both technical and non-technical partners.
- Strong attention to detail and follow-through when managing data, documentation, testing, and multiple priorities.
- A collaborative, curious, and adaptable approach to working in a fast-moving environment.
Preferred qualifications- Experience with a CRM, ERP, business intelligence, analytics, workflow, or reporting platform.
- Familiarity with data modeling, dashboard development, system integrations, or process documentation.
- Experience using spreadsheets or other tools to analyze data and communicate findings.
- Exposure to software development or business-process life cycles, including requirements, testing, documentation, and change management.
CompensationFor NCG business-function roles with no previous experience, the available 2026 internal compensation framework lists a base salary of
$100,000 for candidates with a bachelor's degree and
$110,000 for candidates with a master's degree. Final compensation is determined as part of the offer process based on the applicable role framework, education, qualifications, and relevant experience.
