Samsung

Sales Specialist

Samsung$72K — $92K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA degree required.
  • Ability to read and interpret safety and operational documents.
  • Proficient in Excel and Outlook.
  • Strong problem-solving and risk management skills.
  • Self-driven with a proactive approach to work.
  • Eagerness to learn and take on new challenges.
  • Strong communication and collaboration skills.

Responsibilities

  • Support Sales Representatives and customers in resolving issues.
  • Track product owed to customers and expedite orders as needed.
  • Monitor accounts receivable and resolve credit issues.
  • Aggregate customer data for sales forecasting and enter it into Demand Planning system.
  • Process RMA requests and manage returns efficiently.
  • Handle sample requests for clients and ensure timely order processing.
  • Create invoices and manage customer orders using SAP.

Benefits

  • 4+ weeks of paid time off annually, plus holidays and sick leave.
  • Charitable giving match and community involvement opportunities.
  • Stipend for fertility care, adoption support, and medical travel.
  • Access to free confidential therapy sessions and wellness apps.
  • Onsite gym and café, along with virtual fitness classes.
  • Flexible work environment to support work-life balance.
Full Job Description
Please Note:

To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.

What You'll Do

The Sales Specialist is responsible for tracking and managing orders, verifying pricing, working with Logistics. Monitor accounts receivable, process RMA's, sample requests and create invoices for certain accounts as needed and resolve issues.

Location: Daily onsite presence at our San Jose, CA in alignment with our Flexible Work policy

Reports to: Manager, Sales Administration
  • Support Sales Representatives, HQ and customers-answer questions, resolve issues.
  • Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers.
  • Monitor accounts receivable and resolve credit issues with customers and Samsung's credit department.
  • Aggregate customer and sales forecast; enter data into the Demand Planning system
  • Monitor and process all RMA requests and discrepant returns.
  • Manage sample requests.
  • Create, enter and invoice customer orders through SAP
  • Prepare and provide reports to management

What You Bring
  • BA degree
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to calculate figures and amounts
  • Proficient Excel, Outlook
  • Resourceful Achiever: self-driven and proactive, you apply logic and reason to effectively solve problems and manage risks.
  • Avid Learner: you eagerly take on new challenges and seek out opportunities to grow and stretch.
  • Passionate Owner: you are energized by your work, taking ownership and delivering results without ego.
  • Committed Collaborator: with a positive attitude and commitment to get to the best result, you welcome ideas from others and drive processes forward in an inclusive manner.
  • Month-End on-call / standby required.

Preferred Skills & Experience
  • BA degree or experience in Sales , detail oriented, communication skills

#LI-KS1

What We OfferThe pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You'll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way-including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you'll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That's why we facilitate a flexible environment so you can find the right balance for you.

Hourly Base Pay Rate

$72,000-$92,000 USD

About Samsung

Samsung is a South Korean multinational conglomerate that specializes in electronics, appliances, and telecommunications equipment. The company was founded in 1938 and is headquartered in Suwon, South Korea. Samsung is one of the largest electronics companies in the world, with operations in over 80 countries. The company's products include smartphones, TVs, home appliances, and semiconductors. Samsung is committed to sustainability and has implemented several initiatives to reduce its environmental impact, such as using renewable energy and reducing waste. The company is also involved in several philanthropic initiatives, such as supporting education and healthcare programs.
Learn more about Samsung
Size
98,557 employees
Industry
Founded
1970
NASDAQ

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