Bachelor's degree in computer science, Information Security, or related field
2+ years in a technical role deploying enterprise endpoint software
2+ years in technology implementation or consulting
Understanding of networking, systems administration, and information security
Experience with Windows, *NIX, and macOS operating systems
Strong organizational skills with the ability to manage multiple projects
Knowledge of Information Security and Network Architecture concepts like OIDC, SAML, HTTPS, and UAC
Responsibilities
Lead complex deployments of the Idira EPM solution
Design and architect EPM rollout to meet security requirements
Advise customers on EPM policies to meet business needs
Demonstrate understanding of enterprise endpoint and privileged management
Develop and maintain positive customer relationships
Broker communications between customers and internal teams
Resolve customer escalations while ensuring satisfaction
Benefits
Comprehensive employee benefits package
Opportunities for professional development
Supportive work environment
Flexible work arrangements
Access to cutting-edge technology and tools
Full Job Description
Job Summary
Job Description
Responsibilities:
Lead complex enterprise deployments of the Idira EPM solution through deployment, configuration, and management
Design and architect EPM rollout to meet customer security requirements
Advise customers on how to satisfy business requirements with EPM polices
Demonstrate a strong understanding of enterprise endpoint and privileged management
Develop and maintain positive and productive customer relationships
Broker communications between customer and Palo Alto Networks's internal teams
Resolve customer escalations while maintaining correct expectations and ensuring customer satisfaction
Assist with initial drafts of design, architecture, and planning documentation
Qualifications
Requirements:
Bachelor's degree in computer science, Information Security, or a similar discipline
2 or more years of experience in a technical role deploying Endpoint enterprise software
2 or more years of experience in a technology implementation or consulting role
An understanding of networking, systems administration, and information security
Experience with Windows, *NIX and macOS operating systems
Well-organized with the ability to manage multiple projects, schedule meetings, work independently, and have strong verbal and written skills.
Demonstrable knowledge of Information Security and Network Architecture concepts including OIDC, SAML, HTTPS, and UAC
Be a creative problem solver with out-of-the-box thinking in critical situations
Ability to keep track of independent tasks and ensure accurate completion
Previous experience with Palo Alto Networks's solutions, cloud workloads and endpoint management are preferred
MS AD knowledge is required, and AAD experience is preferred
REST API, JavaScript and PowerShell scripting experience is preferred
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
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About Palo Alto Networks
Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. The company serves over 70,000 organizations in over 150 countries, including 85 of the Fortune 100. It is home to the Unit 42 threat research team and hosts the Ignite cybersecurity conference.
