Expert-level proficiency in AWS CDK and AWS Cloud Infrastructure
Strong knowledge of AWS and/or Azure platforms
Hands-on experience with Python, Shell scripting, and Power Automate
Experience maintaining and supporting BI tools like Power BI and Cognos
Responsibilities
Provide L2 production support for AWS-hosted business applications
Monitor infrastructure using cloud-native and third-party tools
Automate operational tasks with Python, Shell scripting, and Power Automate
Collaborate with development and cloud engineering teams to resolve incidents
Manage infrastructure provisioning and deployment using AWS CDK and CI/CD pipelines
Benefits
Opportunity to work with cutting-edge cloud technologies
Collaborative environment with development and engineering teams
Focus on automation and efficiency in operational tasks
Exposure to advanced BI tools and cloud services
Potential for professional growth in cloud and AI/ML domains
Full Job Description
Job Requirements IT Production Support Engineer
Location: PCS CA, Toronto
Years of Experience: 5-7 Years
Job Summary: We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS) to manage, monitor, and support our critical business applications.
Responsibilities:
Provide L2 production support for business applications hosted on AWS platforms.
Monitor infrastructure using cloud-native and third-party monitoring tools.
Automate routine operational tasks using Python, Shell scripting, and Power Automate.
Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures.
Manage infrastructure provisioning, deployment, and automation using AWS CDK and CI/CD pipelines for release management.
Mandatory Skills:
AWS CDK (AWS Cloud Development Kit) - Expert level
Expert-level proficiency in AWS platform, Strong knowledge of AWS and/or Azure
Hands-on knowledge of Python, Shell scripting, and Power Automate
Maintain and support BI tools such as Power BI and Cognos
Preferred Skills:
Familiarity with Git, CI/CD pipelines, and GitHub Copilot
Exposure to AI/ML or Gen AI
Familiarity with Cloudera and Axiom
ITIL Certification or Incident/Problem Management exposure
Deal Breaker Skill: AMS
Work Experience 5-7Years
About Virtusa Corporation
Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
