Patient Coordinator

Dermafix Spa

$100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in sales or customer service, especially in wellness or spa sectors.
  • Strong interpersonal and communication skills.
  • Ability to foster positive relationships with customers.
  • Goal-driven focus with a track record of meeting sales targets.
  • Understanding of spa treatments and wellness trends is an advantage.
  • Self-motivated and proactive demeanor with a high energy level.
  • Organizational skills and time management proficiency.

Responsibilities

  • Promote and sell spa services, treatments, and packages to clients.
  • Build and maintain strong client relationships to encourage repeat business.
  • Meet or exceed sales targets through tailored recommendations.
  • Ensure excellent customer service by handling inquiries and resolving issues.
  • Collaborate on promotions and strategies to attract and retain customers.
  • Stay informed about spa services and industry trends to effectively recommend them.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Opportunities for career growth within a rapidly expanding team.
  • Engagement with the wellness industry and its customers.
  • Dynamic work environment within a spa setting.
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities
  • Promote and sell spa services, treatments, and packages to new and existing clients.
  • Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
  • Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
  • Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
  • Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
  • Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements
  • Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to build positive customer relationships and understand client preferences.
  • Goal-oriented with a drive to meet and exceed sales targets.
  • Knowledge of spa treatments and wellness trends is a plus.
  • A proactive, self-motivated, and energetic attitude.
  • Strong organizational and time management skills.

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