Class B or higher Commercial Driver's License with Passenger and Air brake endorsements required or ability to obtain
3+ years of relevant transit supervisory experience
Thorough knowledge of transit system regulations and operations
Proficient in Microsoft Word, Excel, and relevant database programs
Strong written and oral communication skills
Ability to organize work efficiently with attention to detail
Experience working with labor, including grievances and negotiations
Flexible work schedule availability required
Responsibilities
Supervise daily activities of operators and coordinate supervisors and dispatch personnel
Oversee operator scheduling and monitor service delivery
Collaborate with maintenance to meet operational service requirements
Track and analyze performance, resolving interdepartmental issues
Make hiring decisions and evaluate staff performance
Assist in accident investigations and support safety personnel
Coordinate with safety and training to meet safety goals
Develop the Operations department budget
May operate a vehicle in revenue service if necessary
Benefits
Minimum of two weeks vacation
Five sick days
Twelve holidays (8 standard and 4 floating)
401(k) retirement plan
Medical, dental, and vision insurance
Life insurance
Short-term disability
Voluntary long-term disability
Full Job Description
Operations Manager
The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Concord, CA.
Competitive compensation package of minimum $95,000 - maximum $115,000
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy
Key Responsibilities:
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
Works closely with the maintenance department to ensure that all operation service requirements are met.
Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
Coordinates with the safety and training department to ensure all safety goals and directives are met.
Develops Operations department budget.
May operate a vehicle in revenue service, if necessary.
Other duties as required.
Travel requirement outside of immediate area (as a percent):
Qualifications :
High school diploma or equivalent, such as GED, required
Class B or higher Commercial Driver's License with Passenger endorsement and Air brake endorsement required or the ability to obtain one
3 or more years of relevant transit supervisory experience required
Thorough knowledge of transit system regulations and operations.
Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
Good written and oral communication skills
Ability to organize and perform work efficiently; strong attention to details
Ability to work effectively with labor; may include labor grievances and negotiations
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
Key Job Details
Job Category: Management
Job Type: Full Time
Req ID: 9436
Pay Group: QQP
Cost Center: 680
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
About Transdev
Transdev Careers
Joining Transdev offers a unique opportunity to enhance a career at the forefront of the transportation industry. With a commitment to innovation and leadership, Transdev is a company where professionals can thrive in an environment that fosters growth and diversity.
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