Scotiabank

Manager, U.S. Operational Resilience

Scotiabank$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operational resilience or related disciplines
  • Proven stakeholder management skills across different lines of defense
  • Solid understanding of risk assessment and mitigation strategies
  • Familiarity with business continuity and disaster recovery best practices
  • Experience in financial services; Capital Markets experience is a plus
  • Proficiency in data analytics and developing senior presentations using Microsoft Office tools

Responsibilities

  • Coordinate annual self-assessments with business stakeholders
  • Plan and execute testing of critical business services
  • Develop risk reporting to highlight key risks and remediation steps
  • Collaborate with various teams to ensure a cohesive operational resilience strategy
  • Support compliance with regulatory guidelines and standards
  • Manage incident response activities and participate in post-incident reviews
  • Champion the controls framework within U.S. Operational Resilience

Benefits

  • Holistic benefit programs focusing on family, financial, physical, mental, and social health
  • Flexible working arrangements to promote work-life balance
  • Opportunities for professional development and career advancement
  • Inclusive work environment that values diversity and team collaboration
Full Job Description
Requisition ID: 257016

Purpose

Operational resilience has increasingly become a critical component of day-to-day operations for financial institutions. The ability to operate during disruptive events helps sustain business, minimize disruption, enhance client confidence, and ensure regulatory compliance. Being operationally resilient will ultimately drive the overall success for Scotiabank U.S.

This role will report directly to the Head of U.S. Operational Resilience and facilitate and support the implementation of Operational Resilience self-assessment activities by partnering with stakeholders across businesses, functions, and regions to drive program initiatives.

What You'll Do

  • Coordinate workshops with business stakeholders to facilitate annual self-assessments including:
    • Identification of critical business services
    • Mapping of critical service dependencies
    • Identification of impact tolerance thresholds
    • Identification of Minimal Viable Operations (MVOs)
  • Coordinate Testing of critical business services as required including:
    • Test Planning
    • Test Execution
    • Post-Test reporting including lessons learned, risk and gap identification and remediation coordination
  • Assist in developing Risk Reporting that highlight key risks and steps that will be taken to address risks
  • Partner with stakeholders from other areas to ensure cohesiveness and consistency across pillars, including but not limited to, IT, Cyber, Business Continuity, Third Party Risk Management (TPRM), Operational Risk
  • Work closely with GBM Operational Resilience as well as Enterprise to ensure consistency in strategy and approach
  • Support compliance with evolving internal and external guidelines, standards, policies, and regulations; prepare and submit reports to regulatory bodies as required
  • Collaborate with the Incident Response Coordinator to manage the bank's response to incidents; proactively understand and drive an Operational Resilience lens within specific events
  • Participate in post-incident reviews to improve future response efforts


Other Responsibilities:
  • Support the controls framework within U.S. Operational Resilience; ensure timely and adequate closure relating to regulatory findings, audits, and/or first line testing; proactively identify areas for improvement, taking initiative to remediate
  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champion a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.


What You'll Bring

  • Experience in supporting a large, complex program, engaging with stakeholders across lines of defense and regions
  • Ability to identify, articulate, and mitigate key risks within the program as well as the Operational Resilience framework more broadly
  • Ability to manage competing priorities within a program
  • Understanding of principles and best practices in Operational Resilience, business continuity; and disaster recovery
  • Understanding of risk assessment/TPRM strategies, mitigation strategies, and incident response processes
  • Basic understanding of technology and cyber landscape, including associated risks
  • Ability to develop senior level presentations in PowerPoint and leverage MS Excel to perform data analytics and develop reports that will provide insights to senior leaders
  • Financial services industry experience a must; direct Capital Markets experience preferred


Interested?

If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

What's in it for you?

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): United States : Texas : Dallas

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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