TELUS Corporation

Manager, Data & AI Transformations

TELUS Corporation • $100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Business, or related field
  • 6+ years in data and team leadership
  • Strong knowledge in Business Intelligence, data, and AI
  • Advanced knowledge of GCP, data engineering, and automation
  • Excellent communication and collaboration skills

Responsibilities

  • Own and deliver on core customer strategic initiatives for the Agentic AI roadmap
  • Drive a high-performing and engaged team through recognition and coaching
  • Collaborate with Planning, Marketing, and Sales to align tools and data with company goals
  • Guide a diverse team of developers and analysts in their work
  • Build strategic relationships with partners like the CIO for data and tool support
  • Communicate effectively with leadership regarding project status and needs
  • Manage risks and resources to successfully execute the roadmap

Benefits

  • Work in a dynamic team focused on innovation and data automation
  • Opportunities for leadership development and performance coaching
  • Engage with cross-departmental teams to drive impactful change
  • Contribute directly to marketing and sales success and company P&L
  • Work in a culture that values spirited teamwork and diversity
Full Job Description
Our team - SMB Business Intelligence team is seeking Manager-Data & AI Transformations, with a focus on Customer data and automation.. This role requires a passion for developing data strategies, executing fast-paced projects, and leading a high-performing data engineering and insights team.

Do you have a passion for data, insights , leadership, and marketing? Are you courageous, innovative, and adaptable to change? Do you embody spirited teamwork and enjoy supporting diverse teams? If so, come join us!

What you'll do

The Manager, Data & AI Transformations will lead a team of developers and analysts to achieve our Agentic AI transformation and automation. This role requires collaboration with Business Stakeholders to formulate and execute a strategy for automating the Business Customer Profile process, utilizing Customer 360, AI, and relevant tools.

Your team will directly contribute to achieving marketing and sales targets, and positively impact the company's P&L
  • Own and deliver on core customer strategic initiatives to enable the Agentic AI roadmap
  • Drive a high performing and engaged team through recognition, performance development and coaching
  • Lead and collaborate internally with Planning, Marketing, Sales to ensure tools, data and assets are developed are in line with the overall mission
  • Provide guidance to varied skillsets in the team ranging from developers to analysts
  • Build relationships with partners such as CIO in enabling data, tools and processes to support the roadmap
  • Communicate effectively with leadership team
  • Manage risks, opportunities and resourcing required to execute on the roadmap

Qualifications
  • Bachelor's Degree in Engineering, Business or related field
  • 6+ years in data , leading teams and cross-functional programs/projects
  • Strong knowledge in Business Intelligence, data & AI
  • Advanced knowledge on GCP, data engineering and automation
  • Strong communication and collaboration skills

Great-to-have
  • B2B
  • Telecom industry experience

About TELUS Corporation

TELUS Corporation is a Canadian telecommunications company that provides a wide range of communications products and services, including wireless and wireline voice and data services, internet access, television, and healthcare. The company is committed to sustainability and has set ambitious goals to reduce its environmental impact. TELUS Corporation is headquartered in Vancouver, British Columbia, and has operations in Canada and internationally. The company is focused on delivering exceptional customer service and has won numerous awards for its customer service and innovation.
Learn more about TELUS Corporation
Size
90,800 employees
Market Cap
$28 billion
Industry
Founded
1990
5 Year Trend
+5.8%
NASDAQ

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