About the Role

As Jacques Marie Mage strengthens its product authentication and traceability capabilities, we are seeking a detail-oriented and hands-on IT Project Manager to lead Arianee enhancement projects and the implementation of RFID and product serialization. This role manages assigned work from planning through rollout and operational handoff, including scope, schedules, risks, dependencies, vendor deliverables, testing, and communications. The IT Project Manager works across Information Technology, Supply Chain, Retail, E-commerce, Customer Service, and external partners to translate requirements into executable plans and keep stakeholders informed. The ideal candidate combines disciplined project management, technical fluency, and clear communication.

Responsibilities:
• Project Planning and Delivery: Define project scope, objectives, work plans, schedules, milestones, resource needs, deliverables, and budget tracking, and drive assigned work through completion.
• Arianee Projects: Manage Arianee enhancements, releases, support initiatives, and related vendor work, translating approved priorities into clear project plans and deliverables.
• RFID and Serialization Implementation: Lead the RFID, serialization, and authentication project, coordinating hardware, software, data, integration, and business-process workstreams.
• Requirements and Process Management: Facilitate workshops and document business requirements, process flows, acceptance criteria, and the lifecycle of serialized products from creation through sale, return, repair, replacement, and retirement.
• Risk, Change, and Decision Management: Maintain risks, assumptions, issues, dependencies, decisions, and change requests; resolve routine blockers and escalate material risks or decisions to the Director of Information Technology.
• Stakeholder and Vendor Management: Lead project meetings, assign and follow up on action items, manage vendor deliverables, and coordinate work across Commercial Systems, Business Systems, Integrations, department stakeholders, and external partners.
• Testing, Launch, and Adoption: Develop test and launch plans; coordinate user acceptance testing, pilots, training, cutover, communications, adoption, post-launch stabilization, and operational handoff.
• Reporting, Documentation, and Improvement: Prepare status reports and project records, maintain process and support documentation, capture lessons learned, and manage other Information Technology projects as assigned.

Key Requirements:

• 3+ years of experience managing technology projects, systems implementations, application enhancements, or related cross-functional initiatives.
• Demonstrated experience managing scope, schedules, milestones, budgets, risks, dependencies, change requests, decisions, and status reporting.
• Experience with Agile, Waterfall, or hybrid project delivery methods and project-management tools such as Jira, Asana, Smartsheet, or Microsoft Project.
• Experience gathering requirements, documenting processes, coordinating user acceptance testing, and managing releases, cutovers, or implementation launches.
• Strong stakeholder and vendor-management skills, with the ability to lead meetings, establish accountability, and coordinate global teams and time zones.
• Working knowledge of system integrations, APIs, data flows, system dependencies, data-quality concepts, and common testing practices.
• Strong written and verbal communication skills, including executive-ready status reporting and professional meeting communication.
• Bachelor's degree in information systems, business, technology, or a related field, or equivalent practical experience.

Our BenefitsJacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.

• Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options.
• Retirement Plan: 401(k) with 4% company match after 90 days.
• Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage.
• Eyewear Perks: Access to exclusive seasonal product allowances and discounts.
• Employee Assistance Program: 24/7 confidential support services.
• Additional Benefits: Pet, auto, and home insurance, commuter benefits, identity theft protection.
• Time Off: Major holidays, birthday off, vacation, sick time, and winter break.
• Community Engagement: Volunteer opportunities through the JMM Stewardship Program.